3325 Arizona Ave, Joplin
Slightly off the main road, but worth it! Staff was VERY friendly and helpful. They even added additional breakfast items when we came down late.Breakfast was delicious, BLUEBERRY waffles, delicious biscuits and gravy as well as the usual continental breakfast items.The rooms were clean and comfortable. If we're ever passing through Joplin again, we'll definitely stay here.
In all the years of traveling to Joplin for our Regional Qualifier I've never been treated with such disgust or stayed where I wasn't welcomed. Elevator isn't working(no call was ever made to inform)and the cleanliness nor customer service experience makes up for it. I would suggest you plan on eating out as well for breakfast.
I had to stay two nights in the area and this place got the job done. Although it says Quality Inn, it feels like it was originally a Super 8 and there is no pool or whirlpool. It was comfortable enough for sleeping well. The location of the hotel and the poor street signage make it a challenge to find on the first try. Definitely would complain to the street dept. about that!
Everything was good about the hotel except for the fact there was no notification ahead of time that the elevator didn't work luckily I had booked a handicap room so I didn't have to deal with the stairs.
Room rug felt DAMP, poor air quality, my husband is retired HVAC/AC tech so he knew to put HEAT on (in late May) to dry out room. Air quality in hotel was stuffy. We were on main floor. It's not a welcoming sight either seeing dirty mop water in hallway, when I arrived and when I left. I informed front desk & was offered a different room, after I UNPACKED, didn't want to move and felt poor air quality is probably throughout hotel. Chose NOT to stay in this chain again, and didn't. On our Trip we stayed in 7(SEVEN) hotels, this was THE WORST
We are traveling and stayed here 6 years ago and this week again. Please don’t believe any negative reviews.This is a fabulous place, and a new updated facility. Clean rooms, and bathrooms are very clean. I have gotten excellent customer service from the staff and felt very satisfied. They offer full breakfast Monday through Friday and breakfast foods are offered on the weekends. They also have a washer and dryer available.
I would give zero stars if I could. The only nice thing about this place is the managers. The staff was rude and argumentative, the rooms were dirty, and the breakfast was microwave sandwiches. If you’re looking for a cheap place for nothing more than a bed for the night maybe. But I would only use this place as a last resort. The air conditioner basically just makes noise. We had a room with 2 queen beds (which were more like twin beds) and they were not comfortable at all (they felt like we were sleeping on the ground). Also the comfort inn is run by the same management. We also left as a guy sprayed a room for bugs.
Friendly & attentive staff! Clean & comfortable! I have stayed there a couple times.
Nice clean hotel. Stayed here 2 nights with my son. We were comfortable and the staff was great. Special thanks to Megan. Will always stay here when in Joplin.
Not a bad hotel! Rooms are small but it's isn't bad! Small rooms me my fiance and our dog were tripping over each other...prefer the holiday inn next door!
Rooms need a little updating but super reasonable super clean and beds are so comfortable. Hot breakfast and very friendly staff. The hotel is so quite if your looking for a good night's rest.
This past September (2021), should have been my second anniversary with Quality, as my hotel of choice. Instead, it has become a place of shame and disgrace. During the weekend of September 23-25, 2021 there was the Guilty By Association Truck Show (a big and well known truck show) in Joplin Missouri. My son had registered to participate in it and wanted me and his dad there. So I called the Quality Inn at 3325 Arizona Ave in Joplin MO, to get information for a possible reservation. My son was traveling with his dog and I wanted to know if the dog could be in the room with us, as well. When I called the hotel, and asked about the dog, the young lady that answered the phone, told me that service dogs were accepted, and dogs that were traveling with truckers. Based on her answer, I made a reservation on August 8, 21 for 4 days (Sept 22-Sept 26, 21). When it got close to the time for the show, I called the hotel to make sure my reservation was in order. The front desk clerk named Megan answered my call. I asked her about my reservation and about the dog. She told me that my reservation was good, but that dogs weren't allowed. I explained to her that I was told that dogs were allowed, under the two circumstances explained to me. And because of that information, I made the reservation there. She said she would ask the hotel manager and call me back the next day. I didn't get the call, so I reached out again. This back and forth, went on for three days. On the third day, she told me that the manager said no. I told her that I would call the corporate office to see if they would allow it. When I reached the corporate office, I was told that each hotel made the decisions about the pets, which I didn't know. I was driving from South Florida to Joplin alone, which is @ 1, 376 miles and a little over 20 hrs. I had to stop during the trip there, which caused me to miss my check-in date. I called the hotel that day to let them know that I was still enroute, but would be delayed. The young lady that answered the call, told me that my reservation was fine. I also called later, (twice in the am hours), and spoke to a young man named Chris. And he told me that my reservation was good. When I finally arrived and walked in the door of the hotel to check-in later that morning, desk clerk Megan, was sitting behind the front desk. And there was a woman standing on the customer side of the front desk, talking with her. When Megan asked me how she could help me, I told here I was there to check in. She told me that there were no vacancies there and that all the hotels were booked, (which I expected because of the truck show). Then I told her I had a reservation. She asked me my name, and I told her. And with great pleasure she told me, "I just gave your room away." When I asked her why, she said it was because I had just got there. I told her that I called and spoke to two different people and told them I was still on my way and they both told me that my reservation was still good. She said that neither one of them documented it and there was nothing she could do about it. And I said to tell the people you gave the room to, that they couldn't have it, because the person that booked the room has arrived. The woman that was standing there talking to her, (which also worked there), told her that what she was doing, wasn't right. And that she needed to give me the room. But she refused. She was taking much pleasure in me being stuck without a place to go, so far from home. I don't know if it was prejudice, meanness, or both. It was truly ugly and it marred the company's name and reputation with me. She called the Mgr on the phone and told him the situation, and he said there was nothing that could be done. Neither of them offered any kind of assistance with the situation, at all. I felt that there was a personal issue with me. And it became a realization, when she said to the mgr on the phone, "she's just standing there and won't leave." And I said, no sweetheart, I'm leaving now
The check in during the evening hours was excellent. He had everything waiting for me to sign and room keys ready before I walked through the door. Very rapid check in. The rooms are also clean and no problems with WiFi.
Horrible owner! Never stay here! We prepaid our room at the Comfort Suites to visit our children for 6 days and upon arrival we were denied our room. Why? We have a local address on our driver license and the owner refuses to rent a room to anyone living within 50 miles. The policy was not explained or justified. We are overseas missionaries and do not live in the USA. They actually asked for a letter from GUATEMALA to prove our non-residence. When I stated that Guatemala did not have a postal system, they responded with a "no Way" and "please leave". The owners also control the Econo Lodge and Best Western hotels. Perhaps others. Finally found a room at the Drury Inn and they treated us with tremendous respect and accommodated our late arrival - fantastic people.
Really enjoyed our stay! Room was clean and spacious, and gentleman who checked us in was delightful! Water pressure sucked though....
3325 Arizona Ave, Joplin, MO 64804