“There are times when you get great customer service then there are times when you wish you had gone somewhere else also watch out for the ice cream any cones shake or anything containing ice cream because I got a chocolate shake last week and it tasted like mold after the first sip I tossed it “
“I just want to give a very BIG KUDOS to the manager Steven. I sat in the drive thru ordering for my cousin who wanted to use her rewards. In the middle of me ordering the girl says, "I'm sorry we're in the middle of a shift change, one moment." We sat waiting for 10-15 min...I'm not sure what took place, but he apologized and corrected the problem without fuss or drama. You could tell he was surprised by what happened, but his demeanor was still calm and pleasant. He even gv me complimentary cookies for our wait. You NEVER get a human being with compassion for their paying customers when something goes wrong. And Steven was truly a breath of fresh air. THANK YOU STEVEN, MANY BLESSINGS TO U SIR, YOU ARE APPRECIATED!!“
“Drive thru was busy3-6 car wait. Associates handled the line efficiently. The happy meal didn't have a toy so, my granddaughter was disappointed when we arrived at home. The Coca colas I purchased were well carbonated and refreshing!! Keep up the good work North Oaks McDonald's in St Louis, Lucas Hunt/ Natural Bridge!“
“12:19pm shift needs a raise! Service was fast and all the employees are kind and beautiful.I did a mobile order for drive-thru.I would have posted my fresh juicy burgers but I ate them as soon as I pulled off.? Thank you all for the service.Ill definitely be back soon.☺️“
“I have noticed typically the reviews have been bad for this location. I want to say however, this must have been a special day for my visit, because my visit was excellent. I was greeted with a smile and my order was correct and very timely. I am a senior and I was most surprised when the attendant took my tray and walked me to a table. She smiled, and said this is what we do. I was impressed and thought I would do a shout-out. Thank you and let's keep this going.“
“By far the best mcdonald’s you can get in the area. Weird how mcdonald’s here tastes 100 times better than any other i’ve ordered from. Sometimes there is a bit of a wait, but that food will still come out fresh and delicious. I’m not one to rave about fast food but this place does it right.“
“This is my best Mcdonald’s so far in the whole of the Lou…always having my food freshly made with polite and respectful staffs who are always calm. They never miss anything in your other and the fact that i eat freshly made fries and well done burgers makes me so satisfied with their service. I highly recommend this place ? ??“
“I went to McDonald's to use a gift card that I received on Christmas, little did I know that this experience would forever change my McDonald's experience. Right when I walked through the doors I was greeted by a kind man named Bryan. He helped me order my quarter pounder with cheese, and got me a side of big Mac sauce for only 40 cents. He then brought me my food and before walking away from my table, he flashed a smile and said "have a Mcmagical day." And it really made my day, Bryan is an excellent example of what a McDonald's employee should bring to your McDonald's experience, and the overall esthetic. Bryan is at a 57 mcvoice and he has done MORE than enough to earn his goal of a 100 mcvoice. He has been a valued member of McDonald's for several decades. Let's get his Mcvoice up to 100 guys. Please.“
“Other than one of the shift lead or assistant managers that can’t recall the name of. I always have a great time here and it’s my go-to McDonald’s. Specifically Sandy from the morning shift and Adam from the afternoon shift are the two most notable that make my day better because they always feel like a friend and that’s perfect service if you ask me.“
“Great place for affordable gas ⛽️, McDonald's, Subway, Truck Showers ?, and more, due to area it provides armed guarded law enforcement and security. It's a safe place to visit and only downfalls completely closes front parking lot around 10pm, semi trucks still allowed to stop in the back.Parking: Location has plenty of parking.Kid-friendliness: The McDonald's attached is nice and there's a gifts area kids can pick out toys, drinks, food, snacks, etc,Wheelchair accessibility: 4+ Handicapped ♿️ parking and ramp access.“
“I’ve noticed there’s a few new crew members in the morning, and they’re really bringing it! I went for breakfast this morning and the guy working the menu/pay window was so kind and quick. The ladies working the food window were so accommodating and my food was hot and fresh. Great job, y’all!“
“Considering what the workers have to deal with ,with the clientele, they do a wonderful job, the ladies. They keep their cool when they're supposed to I make sure I have everything that I need that makes it a lot of you've been asked to take care of that as they do a lot of great things for me and I can't thank him enough so I bring them roses but a lot of them deserve a manager name. I wanna say TJ. Is also great guy as well.i believe he is the assistant manager I think that's it ,but that's where I visit every day because I live right down the street, but j moved here from Texas and they are wonderful people. Considering the extra uncesssary they have to deal and put up with at that location.i haven't gotten to read Or remember the names , but all of them , women and all those young men , they all deserve a raise. & A big thank you to all employees for taking care of me every single day. For me not having friends with family. Basically, that's where y'all come in, so thank you all and give my people to raise McDonald's. just kidding, but not kidding.Vegetarian options: Along as u can read or ask an employee you good“
“There is a play area for the kids and tables on the other side. It took a minute for me to get my food so the wait time is a little long but maybe it was just a busy day. Other than that I would go there again and I would highly bring your kids there to have a good timeKid-friendliness: There is a play area for kids with a ball pit and slides.“
“Fast service compared to the Bayless store. They don't close down and say they don't have any workers, but yet 4 employees are just sitting outside getting high. The employees are rude. Sometimes it takes up to 40 mins to get through the drive thru.“
“As with everything else McDonalds has indeed become pricey they offer plenty of items for a quick snack or a full meal. I will always love their French fries and vanilla shakes. Yummy!! The wait in the drive thru lane is pretty quick only waited for about five minutes and that was with two cars ahead of me. Workers were all very friendly. Stop in a grab some lunch I don’t think you will be disappointed.“
“I used the app on my phone for the first time and it worked great! I was able to order exactly what I wanted and when I pulled up I just gave them my four digit order number, they confirmed my name, I pulled up to the first window to get my receipt, the second window to get my food, all as his efficient as could be! And the food was good and hot!“
“Honestly, not bad at all. They are very busy. Drive-thru, curbside, kiosk only. I would recommend going thru drive through. It was a 30 min wait for curbside and I did have to go Inside to inquire. It was a wait to do that, but once I was asked what I was waiting for, it was only a few more mins before I got my “
“4200 Hampton McDs is the best in STL for breakfast. Periodt. They always welcome you with a smile. Yes they are always in a hurry. But they are so nice and professional even when it is hectic. I get a Crispy chicken biscuit meal with a large vanilla (pumpkin spice in season) iced latte wayyyy too often because it’s a pleasant experience and a convenient location for me.“
“I don't know why this McDonald's has so many bad reviews. I go here fairly regularly and never have issues. For example, I ordered 10 McMuffins this morning on the app and had almost no wait at the store. The staff was friendly and helpful.“
“I went to the drive thru on sunday 7-18-21, around 730pm. When I was ordering my food, the young lady, apologized for my wait, and said they were really short handed , and it was only her, and one other person working. A man, took my money , and apologized for my wait. He was smiling and very nice. The young lady, handed me my food, and was also smiling, and very nice.when I got home, the food was still hot, and delicious. These two people were working in a very stressful situation, but were still very professional, and did a great job. I was very impressed.“
“This is the best McDonalds in area employees are a blessing just always good atmosphereKid-friendliness: Just horrible to my nephews who goes before school told me how they just didn’t understand why they just didn’t care about what they served you“