“We visited yesterday and were amazed and shocked at how clean the place was! The rolls were fresh, soft and tasty unlike we've had at any other sub shop. The men behind the counter couldn't have been nicer or more helpful. We are going to sign up for their Freaky Fast Rewards program because we will be visiting often! PS Make sure you try the potato chips, excellent.“
“First, I love JJ subs!! My first visit at this one, clean store, staff professional, greeted us with a smile. I certainly appreciate the speediness that JJ subs promote zipping your order in record time, however let me finish my order before tearing the inside bread out (I actually want the extra) and attempting to make a sandwich before I get completely done. Sometimes I may choose to change condiments after initially ordering. I decided I want extra of something and my sandwich is already wrapped. I would rather have accuracy than speed. Also, my food was bagged before I could even say dining in. So there is a waste of bags because once you have it they don't take it back, so eventually prices are on the rise...“
“BRAVO! We ordered a large catering order at 11:30am for our business. I spoke with Peter on the phone ahead of time to make sure they could handle it on short notice and he was super helpful and assured me they could do it. Boy! Did they do it! Everything was prepared and presented beautifully and tasted delicious. We received the order from a helpful and professional delivery guy letting us know that everything we needed was included. Nothing but rave reviews from everyone! You guys are now our "go-to" place for business lunches in the future.“
“What a world of difference between this location (Galleria) and the university location. The service was so fast and neat as I noticed the staff working in a way it made me feel humble, and as I don’t go out of the way to give positive reviews frequently. However the staff working tonight at this location merits recognition of excellent service. I took the time after my order to personally thank them (Shaina/Austin). They made me feel humble by their stellar service. I felt they deserved to be appreciated.Thanks, Jay“
Sandwich Shop • $
“Love that you can order by drive through! My sub was perfect but unfortunately when I got home I realized that they gave me an incorrect large drink which was a bummer because I didn’t want to drive all the way back to get my drink.I also felt like my entire meal was a little pricey but to their credit, my sub was very loaded which I loved. I guess that is also due to inflation which is understandable.“
“I come here for my lunch break almost once or twice a week. This place never seems to disappoint! Workers are so friendly. They always know I get the beach club extra mayo no tomatoes! Got a free brownie but they remember I don’t like brownies and offered me a cookie instead!! Customer service like this makes the experience 100 times better. Jimmy johns is the best sanwich shop. And who ever the manager is here, SM, RM, which ever, you have the best workers!!!“
“Went in to get my mobile order but the one employee there hadn’t noticed the order come through so I had to wait for them to make it. Also, realized once I’d left that they’d given me a sandwich, not the wrap that I ordered. Also, the customizations I’d added my order were disregarded. The food was still good though, I mean, it’s Jimmy John’s!Update: the manager reached out and worked with us to resolve the issue. Appreciate the customer service.“
“Great sandwiches and service!I accidentally put the wrong name for my orders which caused a little confusion but the staff was very quick to help me locate my order and provide me with a delicious lunch in no time at all.I will be back , and don't worry I fixed my name this time! ?“
“When I first went to Jimmy John's in Huntersville, the girl behind the counter put her foot up where the food was to tie her shoe. It was that point I swore I would never go to Jimmy John's again. But we decided to go to the one on Harris Boulevard on the east side of Interstate 77 and I now have been going there religiously. They do great work, they make great sandwiches, the people are really friendly and that's our spot“
“Holy moly! They go out of their way- literally! Mistakenly entered my address as East instead of West, so my food went to the wrong place. Not only did they remake my food, but they still brought me my food even though they don’t serve this area! I would give them 6 stars if I could! And the food was delicious and perfectly prepared. Great job!“
“The staff here is Amazing. I Always receive Exemplary Customer Service. I don't order here regularly, but I needed lunch. I didn't realize that the $3 Little John that I use to get is now $5.29. It is EXTREMELY SMALL and not a good value, at all. The Slim is bigger with no toppings. It's up to the franchise owner for pricing. The Little John is appropriate, for a 5 yr old child's kids meal. It was my fault for not getting more information.“
“I was having lunch with my daughter at her school at 11:25 and put an order in over the mobile app for 11:15 pickup. However I wanted to add a sandwich so I went to the store at 11:00 a.m. like right when they open. not only were my sandwiches ordered through the app ready at 11: 00. the store and staff were ready and polite when I ordered my additional sandwich. Top notch service!“
“I let my son write this review* (he said he would)I went to Jimmy John's and ordered a sandwich and it was the most delicious sandwich I have ever had. Why does the review only go to 5 stars? I want to give this place 10000000 stars!!!!(Mom)Shout out to Josh for making our visit so special :)What could have just been a regular lunch became a life long memory!Thank you so much!Vegetarian options: Vegan sandwich for mom!“
“I always pickup my food. I've never done delivery. But the pickup option works great. It's accurate, timely and tastes great. It seems like the delivery option (at most places these days) could be dodgy, so perhaps just go get your own food. And I like earning JJ Rewards Points.Update: I will miss you guys. Not your fault at my local shop, but for my recurring loyalty, corporate decided my reward this go round would be a side of avocado spread, 70 calories of green mush for which you typically charge $2. I'd rather have received nothing than this. Potbelly is more expensive, but their loyalty program actually gives back something one would want, a free sandwich. Here ends my long-standing relationship with Jimmy John's, not with a bang but a whimper.“
“Let's just say best service ever ;) we were at the Charlotte Convention center and didn't know our way around and Tiffany actually rode her bike to us to help us get to the restaurant best service ever ? i highly recommend this Jimmy John's on s Tyron street in Charlotte and meeting a new friend is a blessing ? Thanks again for the best service .“
“If you crave a sandwich - Jimmy John's has got your back! Awesome selection of gourmet sandwiches, customizable and delicious! There's something for everyone, even the most picky eater! Sandwiches aside - snacks, drinks, pickles - you name it! Like they say - freaky fresh, freaky fast! You can get it delivered, in-store or curbside pickup, or just hop in for a free smell!“