Picked up delivery and was treated like we inconvenienced the employees by simply being there. She was very argumentative and rude when we asked about a missing drink. She continued to tell us that we were wrong and weren’t missing anything though we had receipts to prove otherwise. She said “well, I don’t know what you want me to tell you” and at that point I just grabbed what we had of the order and left the establishment. I won’t be returning and I wouldn’t recommend this place based on this interaction alone.
Atmosphere: 2
Food: 3
Service: 1
Rusty Krall
Food was just ok, and the employee acted like we had inconvenienced her just ordering. Haven't been there in awhile and remember it being better.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Gyro
Amanda Moody
I Love Pita Pit. The food was good. They employees were friendly. The gal you can tell didn't seem like she was happy to be there. Wish there was more Pita Pits.
Atmosphere: 4
Food: 5
Service: 4
Jodie Engstrom
The absolute rudest person in the entire world works at this establishment. This is not the first time I have encountered her rudeness but perhaps is last because I will not be eating here again until she is gone.I placed an order online for pick up. The order was placed at 12:37 for pick up at 4:45 PM. I arrived at the store at 4:30. There is nobody in the store. I continuously ask hello hello hello at 4:35. An employee comes out of the bathroom. I state without any acknowledgment whatsoever from said employee that I have an order for pick up at 4:45 she points to the shelf, the shelf is open for all people and does not have a warmer. I inquired as to when the order was made as it is not yet 445 and I had been standing there since 430 so she points to the slip and says 445 I state it is not even 445 yet so you could not have made it at 4:45 to slip says 3:45:05. I inquire again as to if this means she made it at 3:45 an hour before the 445 pick up time she starts screaming at me and says I can either give you a refund or you can take the food those are your options I said, simply that I was wondering if it was fresh or made an hour ago as it feels cold. She yells at me some more and tells me that I need to take the food and get out and that I am banned.
Service: 1
Samantha Goetz
I love how they load up your pita and will put on exactly what you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Caesar
Jodie J.
The girl whom claims to be manager is absolutely the rudest person in the service industry; which is sad because I love their food. However, we won't be ordering from here again unless she is removed or forced to take a class in customer service or basic niceties.... Very unfortunate choice of an employee.Even more disturbing perhaps is that I emailed the owner and the franchise and didn't get a response at all....
Andrew Lockhart
The girl with the long black curly hair was not only rude and snappy, but she's apparently sick with something was coughing all over the food.
Atmosphere: 1
Food: 1
Service: 1
Ray Schmidt
Unexpectedly had one of the weirdest and most uncomfortable exchanges in a sandwich shop with an openly hostile staff. In fact, I'd say up to this point in my life every other experience I've had ordering a sandwich has been fairly routine.Not this one.We arrived at about 6:50p on Sunday over the Labor Day holiday. They closed at 8, and I was certain they closed at 8 because it said so on Google, Yelp, their FB page, and there was no note or anything on the door indicating irregular hours for the holiday.We walk in and the manager immediately notifies us that they're closed. OK, that's fine, businesses may shorten their hours for a holiday, but I thought you closed at 8? "We don't close at 8, we close at 7." But it's not even 7 yet! *Silence* We ask if we can just order something easy? She tells us she's already shut down the equipment and can't heat anything up. OK, what if we order something simple with just cold ingredients? *Silence while she ignores us and cashes out the register*. Again, we ask if there's just something easy we can order. She angrily snaps that they're closed and we need to leave. I ask if there's an owner or a franchisee or someone we can contact since this can't be customary treatment and she tells us to just Google it before making a phone call and retreating back to the employee-only area, not to be seen again.Now I've gone to places before they close without prior announcement, but usually that's accompanied by a friendlier tone. "Hey I'm sorry we're closing up early today for the holiday". But here, I felt like I was individually responsible for making this girl work on a holiday Sunday (not even a whole shift! You don't close until 8! And the holiday is Monday! Today's just a regular day!)So ultimately I'd say if you go here just understand there is an outside chance that you will be made to feel as if you have personally offended the staff.
Atmosphere: 1
Service: 1
Danielle S.
Bad experience. We arrived before 7 p.m. on a Sunday and sites list them open until 8 p.m. The sign said open and when we entered they would not serve us. They said everything was shut down and then ignored us when we asked if there was anything easy we could order.
Stephanie Palmer
Such good food here! I’m so glad there’s an option for healthier sandwiches!! Staff has always been kind and helpful!
First time visit. Had black bean/ rice with added toppings. Really enjoyed it. Nice young woman preparing it.Vegetarian options: Black bean option greT choice.
Atmosphere: 5
Food: 5
Service: 5
KC W
Every time I come here Alexis is always crushing it!
Mike Jorgensen
Pitas are good and healthy they have new bowls that are really good as well
Atmosphere: 5
Food: 5
Service: 5
Matthew Karabi
Good. Quick. But only one person doing it all.
Jessie Murray
Great Pita's and Wraps, get them in Rice Bowls or Unwrapped in Salad even! Excellent flavor combinations, and mostly healthy options!
Picked up delivery and was treated like we inconvenienced the employees by simply being there. She was very argumentative and rude when we asked about a missing drink. She continued to tell us that we were wrong and weren’t missing anything though we had receipts to prove otherwise. She said “well, I don’t know what you want me to tell you” and at that point I just grabbed what we had of the order and left the establishment. I won’t be returning and I wouldn’t recommend this place based on this interaction alone.
Atmosphere: 2
Food: 3
Service: 1
Food was just ok, and the employee acted like we had inconvenienced her just ordering. Haven't been there in awhile and remember it being better.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Gyro
I Love Pita Pit. The food was good. They employees were friendly. The gal you can tell didn't seem like she was happy to be there. Wish there was more Pita Pits.
Atmosphere: 4
Food: 5
Service: 4
The absolute rudest person in the entire world works at this establishment. This is not the first time I have encountered her rudeness but perhaps is last because I will not be eating here again until she is gone.I placed an order online for pick up. The order was placed at 12:37 for pick up at 4:45 PM. I arrived at the store at 4:30. There is nobody in the store. I continuously ask hello hello hello at 4:35. An employee comes out of the bathroom. I state without any acknowledgment whatsoever from said employee that I have an order for pick up at 4:45 she points to the shelf, the shelf is open for all people and does not have a warmer. I inquired as to when the order was made as it is not yet 445 and I had been standing there since 430 so she points to the slip and says 445 I state it is not even 445 yet so you could not have made it at 4:45 to slip says 3:45:05. I inquire again as to if this means she made it at 3:45 an hour before the 445 pick up time she starts screaming at me and says I can either give you a refund or you can take the food those are your options I said, simply that I was wondering if it was fresh or made an hour ago as it feels cold. She yells at me some more and tells me that I need to take the food and get out and that I am banned.
Service: 1
I love how they load up your pita and will put on exactly what you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Caesar
The girl whom claims to be manager is absolutely the rudest person in the service industry; which is sad because I love their food. However, we won't be ordering from here again unless she is removed or forced to take a class in customer service or basic niceties.... Very unfortunate choice of an employee.Even more disturbing perhaps is that I emailed the owner and the franchise and didn't get a response at all....
The girl with the long black curly hair was not only rude and snappy, but she's apparently sick with something was coughing all over the food.
Atmosphere: 1
Food: 1
Service: 1
Unexpectedly had one of the weirdest and most uncomfortable exchanges in a sandwich shop with an openly hostile staff. In fact, I'd say up to this point in my life every other experience I've had ordering a sandwich has been fairly routine.Not this one.We arrived at about 6:50p on Sunday over the Labor Day holiday. They closed at 8, and I was certain they closed at 8 because it said so on Google, Yelp, their FB page, and there was no note or anything on the door indicating irregular hours for the holiday.We walk in and the manager immediately notifies us that they're closed. OK, that's fine, businesses may shorten their hours for a holiday, but I thought you closed at 8? "We don't close at 8, we close at 7." But it's not even 7 yet! *Silence* We ask if we can just order something easy? She tells us she's already shut down the equipment and can't heat anything up. OK, what if we order something simple with just cold ingredients? *Silence while she ignores us and cashes out the register*. Again, we ask if there's just something easy we can order. She angrily snaps that they're closed and we need to leave. I ask if there's an owner or a franchisee or someone we can contact since this can't be customary treatment and she tells us to just Google it before making a phone call and retreating back to the employee-only area, not to be seen again.Now I've gone to places before they close without prior announcement, but usually that's accompanied by a friendlier tone. "Hey I'm sorry we're closing up early today for the holiday". But here, I felt like I was individually responsible for making this girl work on a holiday Sunday (not even a whole shift! You don't close until 8! And the holiday is Monday! Today's just a regular day!)So ultimately I'd say if you go here just understand there is an outside chance that you will be made to feel as if you have personally offended the staff.
Atmosphere: 1
Service: 1
Bad experience. We arrived before 7 p.m. on a Sunday and sites list them open until 8 p.m. The sign said open and when we entered they would not serve us. They said everything was shut down and then ignored us when we asked if there was anything easy we could order.
Such good food here! I’m so glad there’s an option for healthier sandwiches!! Staff has always been kind and helpful!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
First time visit. Had black bean/ rice with added toppings. Really enjoyed it. Nice young woman preparing it.Vegetarian options: Black bean option greT choice.
Atmosphere: 5
Food: 5
Service: 5
Every time I come here Alexis is always crushing it!
Pitas are good and healthy they have new bowls that are really good as well
Atmosphere: 5
Food: 5
Service: 5
Good. Quick. But only one person doing it all.
Great Pita's and Wraps, get them in Rice Bowls or Unwrapped in Salad even! Excellent flavor combinations, and mostly healthy options!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baja Bacon Chicken Ranch, Chicken Caesar, Club, Philly Cheese Steak