I called to let the manager savannah know that a batch of their chips were molded, and immediately was told that they were burnt marks And was made to feel like an idiot over the phone. I just wanted to let them know and be aware so they wouldn’t serve it to other people and throw away the batch of chips, but I was continually told that they were burnt marks look at the photo and let me know what you think. Burnt on the left mold on the right big difference
Atmosphere: 1
Food: 1
Service: 1
Chris McAllister
Honestly wrap city is one of my favorite sandwich shops out there. Whenever I need a quick bite, I know I will get something with great quality and flavor from them! I'm usually a person who finds something they like and stick with that, but all their sandwiches and flatbreads look great so I have been trying new ones constantly and I've never been disappointed. Highly recommend! Special shout out to the Derry crew for always delivering quality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parma, Blue Ribbon, Homemade Brownie, Tasmania, Philly Best, Grilled Cheese, Portlander, Italian Cold Cut Sub, Cuban Panini
Becca Denton
The chips here are awful. Wrap City prides themselves on their homemade potato chips and at one time they were amazing! So tastey, flavorful, looked appealing and I used to always recommend to family and friends. Lately (last 6 months or so) the chips have been awful. So dark they’re basically black, they have a nasty burnt taste. The wraps are always good, that's not my issue they have always been consistent in that area but the chips….. are terrible. For a place that mostly prides themselves on the chips, consider a different side please or go back to your factory where you make them and do better quality control. I really hope the owner sees this and makes a change. The only reason it got two stars is because the wraps are good.
Food: 2
Tyra B.
Ordered our order and it came wrong. Spoke to the manager and she was not helpful. We go to this location often and will not be back after today.
Wally
Probably my go to spot for a sandwich in the area. I love the chips they serve, the sandwiches are great, I think the prices are on the border of being expensive, but overall worth the treat every now and then. I also like the outdoor seating. The indoor seating is pretty poor to be honest.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Blue Ribbon
Brenda Laycock
Great sandwiches! Clean and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Sosan Pooya
Place is rip off ,small sandwiches with not much of ingredients, old bread ,and costly . not a good customer service, will not go there ever!!
Atmosphere: 1
Food: 1
Service: 1
Terri B
* First time here. Great experience. Nice Staff. Working Hard. Some wait time for food. But was Worth it. There Real Potato Chip's Can't have just one. LoL. are Delicious. Addicting, Chip's have the Sweet + Salty taste to them. Perfect and Yummy ?.I Got the Portlander Italian Sub, With Italian meat. Tomatoes, Lettuce, Provolone cheese. Italian seasoning. Banana peppers has a Spicy taste to the peppers. Sub is Fresh and Delish. Looking forward to going back here. Try some of those Wraps. Thank you guys. Great Job.I give 5 Stars ?????
Atmosphere: 5
Food: 5
Service: 5
Corey Vincent
Employee was very rude. The website messed up the location of the order(which the employees said happens all the time). Sent the order to the wrong location. We had to call the other location to get a refund in Derry and they were very unfriendly and rude handling the mistake. The location we wanted to pick up from said they couldn't make our sandwiches since they cleaned the grills already(an hour before closing). So why even stay open if you can't make the food on your menu. We ended up not getting any food, and will not order from any Wrap City again.
Atmosphere: 3
Food: 4
Service: 1
Nicole Beaulieu
Best wraps and buff chicken salad. Consistent and great.
Ordered from wrap city today and there was an order mix up, newly gluten free and anxious I went and spoke to manager Casey. This you man is exactly the manager you want as a face of the business. Quick, understanding and kind. Brought out the sauce used to let me know there isn't any gluten in it. Definitely a man of the people 10/10
Danson J.
Food is great, house made kettle potato chips are awesome, but service, service is completely off. We're currently sitting and have been waiting 25 minutes for a simple sandwich and a salad. Staff is completely clueless.
J K
Walked in to an empty front end. We could see at least 2 people leaning on the counter in the back on their phones but it took more than a couple of minutes before someone came to the front. Once we ordered at least 4 people were back there standing around while one made our sandwiches. I ordered the tuna wrap without tomato. It came with no bacon (which the menu says it is supposed to have) and very obviously was made with tomatoes which they then picked off (not all of them) so there was tomato guts all over my tuna, which was also extremely dry. I will not go there again!
Food Man Review
Slowest service and the owner should fire the whole store for costing them money. 3 orders filled in 30 mins is sad.
Mike Schofield
I got the Cuban sandwich, and it came with homemade chips. Everything tasted good. A little on the pricier side.
I called to let the manager savannah know that a batch of their chips were molded, and immediately was told that they were burnt marks And was made to feel like an idiot over the phone. I just wanted to let them know and be aware so they wouldn’t serve it to other people and throw away the batch of chips, but I was continually told that they were burnt marks look at the photo and let me know what you think. Burnt on the left mold on the right big difference
Atmosphere: 1
Food: 1
Service: 1
Honestly wrap city is one of my favorite sandwich shops out there. Whenever I need a quick bite, I know I will get something with great quality and flavor from them! I'm usually a person who finds something they like and stick with that, but all their sandwiches and flatbreads look great so I have been trying new ones constantly and I've never been disappointed. Highly recommend! Special shout out to the Derry crew for always delivering quality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parma, Blue Ribbon, Homemade Brownie, Tasmania, Philly Best, Grilled Cheese, Portlander, Italian Cold Cut Sub, Cuban Panini
The chips here are awful. Wrap City prides themselves on their homemade potato chips and at one time they were amazing! So tastey, flavorful, looked appealing and I used to always recommend to family and friends. Lately (last 6 months or so) the chips have been awful. So dark they’re basically black, they have a nasty burnt taste. The wraps are always good, that's not my issue they have always been consistent in that area but the chips….. are terrible. For a place that mostly prides themselves on the chips, consider a different side please or go back to your factory where you make them and do better quality control. I really hope the owner sees this and makes a change. The only reason it got two stars is because the wraps are good.
Food: 2
Ordered our order and it came wrong. Spoke to the manager and she was not helpful. We go to this location often and will not be back after today.
Probably my go to spot for a sandwich in the area. I love the chips they serve, the sandwiches are great, I think the prices are on the border of being expensive, but overall worth the treat every now and then. I also like the outdoor seating. The indoor seating is pretty poor to be honest.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Blue Ribbon
Great sandwiches! Clean and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Place is rip off ,small sandwiches with not much of ingredients, old bread ,and costly . not a good customer service, will not go there ever!!
Atmosphere: 1
Food: 1
Service: 1
* First time here. Great experience. Nice Staff. Working Hard. Some wait time for food. But was Worth it. There Real Potato Chip's Can't have just one. LoL. are Delicious. Addicting, Chip's have the Sweet + Salty taste to them. Perfect and Yummy ?.I Got the Portlander Italian Sub, With Italian meat. Tomatoes, Lettuce, Provolone cheese. Italian seasoning. Banana peppers has a Spicy taste to the peppers. Sub is Fresh and Delish. Looking forward to going back here. Try some of those Wraps. Thank you guys. Great Job.I give 5 Stars ?????
Atmosphere: 5
Food: 5
Service: 5
Employee was very rude. The website messed up the location of the order(which the employees said happens all the time). Sent the order to the wrong location. We had to call the other location to get a refund in Derry and they were very unfriendly and rude handling the mistake. The location we wanted to pick up from said they couldn't make our sandwiches since they cleaned the grills already(an hour before closing). So why even stay open if you can't make the food on your menu. We ended up not getting any food, and will not order from any Wrap City again.
Atmosphere: 3
Food: 4
Service: 1
Best wraps and buff chicken salad. Consistent and great.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered from wrap city today and there was an order mix up, newly gluten free and anxious I went and spoke to manager Casey. This you man is exactly the manager you want as a face of the business. Quick, understanding and kind. Brought out the sauce used to let me know there isn't any gluten in it. Definitely a man of the people 10/10
Food is great, house made kettle potato chips are awesome, but service, service is completely off. We're currently sitting and have been waiting 25 minutes for a simple sandwich and a salad. Staff is completely clueless.
Walked in to an empty front end. We could see at least 2 people leaning on the counter in the back on their phones but it took more than a couple of minutes before someone came to the front. Once we ordered at least 4 people were back there standing around while one made our sandwiches. I ordered the tuna wrap without tomato. It came with no bacon (which the menu says it is supposed to have) and very obviously was made with tomatoes which they then picked off (not all of them) so there was tomato guts all over my tuna, which was also extremely dry. I will not go there again!
Slowest service and the owner should fire the whole store for costing them money. 3 orders filled in 30 mins is sad.
I got the Cuban sandwich, and it came with homemade chips. Everything tasted good. A little on the pricier side.
Atmosphere: 3
Food: 4
Service: 4