Drive thru mobile order and they got it wrong made us late they need to get it together at this
Food: 5
Service: 4
Recommended dishes: Hash Browns, Iced Latte
Reshamay Chocolate Aries Love
My Breakfast was ruined.Today I went to Dunkin donuts on South broad Street to get me a bagel with cream cheese and a cold brew latte, when I got home I drank my latte first and then I opened my bagel when I bit into it I noticed there were hairs in it. And I'm not talking about my hair (I have braids) it was thin black hair that looked like the tips had been dyed reddish in color. But I noticed it was on one half of the bagel so I threw that half out, but as I go bite the other half there is more hair on this half of the bagel . At that point I was completely disgusted, disappointed, and pissed because I wasted $7.66 on a bagel and latte and the only thing that was fine was the latte. I mean that's not a lot of money but I could have kept my money and went somewhere else or made my own. Y'all really do need to imply the wearing hair covers for your employees cause this just unacceptable and nasty ??.
Atmosphere: 5
Food: 1
Service: 5
M Stanley
Was charged two times on my card. When I tried to call the phone kept going to what sounded like a fax. Finally got through and was hung up on. Also never have I complained that my orders are never correct. It’s more convenience going to this one over other Dunkin’s. Very disappointed.
Frank Higgins
Stopped for coffee and a dozen donuts, coffee and donuts were real fresh. The guy at the drive up window was very nice!!
Atmosphere: 5
Food: 5
Service: 5
Dannya Davila-Alaya
It’s pretty good to be honest. I actually live near Dunkin’ Donuts, so I go there a lot. This location makes a lot of mistakes. And mixed up a lot of orders. One time I asked for a bacon, egg and cheese croissant but instead of the croissant they put bagel. The drinks are pretty okay. And the food I guess is pretty okay too. For the donuts, one time I came to this location and when I just finished ordering I saw many flies and mosquitoes around the donuts, pretty nasty. And yeah that’s all.
Atmosphere: 4
Food: 3
Service: 4
L Bgt
everytime i order an ice coffee all I get most of the time is cream & ice in the cup, the drink be looking all white ?, doesnt taste like an actual ice coffee at all, paying almost 4$ for a drink I would expect a decent drink at least, but instead get some nasty bullshit? that I end up not drinking, I been lucky the very few times ive gotten a drinkable coffee/ice coffee from this place & Not only at this DD but a few other locations too, I guess the quality of the coffee has changed or since everything is expensive they were told to make horrible quality drinks pure coffee water we get that's what it is?
Atmosphere: 2
Food: 1
Service: 3
L. Bgt
everytime i order an ice coffee all I get most of the time is cream & ice in the cup, the drink be looking all white ?, doesnt taste like an actual ice coffee at all, paying almost 4$ for a drink I would expect a decent drink at least, but instead get some nasty bullshit? that I end up not drinking, I been lucky the very few times ive gotten a drinkable coffee/ice coffee from this place & Not only at this DD but a few other locations too, I guess the quality of the coffee has changed or since everything is expensive they were told to make horrible quality drinks pure coffee water we get that's what it is?
Atmosphere: 2
Food: 1
Service: 3
Gary Monsees
Great service!!!!!
Marie Fennel
If I could give more than 5 stars I would. The 3 girls working on Friday July 21st at 6:30 pm went above and beyond with customer service. The were extremely kind souls and I could not thank them enough. My two children have invisible disabilities. Both have multiple neurological/ behavioral disorders. They unknowingly made my kids day by being so kind and caring and In doing so also made my day. You have really great staff. I can’t thank you enough!
The place is very clean, service is quick and friendly and the coffee is delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Egg and Cheese
Maxine Brown
The place is very clean, service is quick and friendly and the coffee is delicious.
GMC Sierra
This dunking donuts makes alot mistakes I just went got 2 black coffees and they add 3 caramel swl and cream when I asked the cream and sugar on the side . Not good the manager need to check on the service
Queenie Roze
Most of the employees seem like they don’t want to be there.. they rush you through and orders are messed up. You get a single donut with anything on top.. be prepared for the stuff on top to be on the bottom of the bag .
Atmosphere: 3
Food: 4
Service: 2
Paul
Only stop at this Dunkin’ b/c my daughter likes donuts. The only problem I have with this location is that their donuts never have icing. They look horrible and it’s not a once off. Every visit every donut is missing almost all it’s icing. It’s like they are trying to save money through conserving frosting.
Who designed this drive thru. This is
Atmosphere: 1
Food: 5
Service: 5
Drive thru mobile order and they got it wrong made us late they need to get it together at this
Food: 5
Service: 4
Recommended dishes: Hash Browns, Iced Latte
My Breakfast was ruined.Today I went to Dunkin donuts on South broad Street to get me a bagel with cream cheese and a cold brew latte, when I got home I drank my latte first and then I opened my bagel when I bit into it I noticed there were hairs in it. And I'm not talking about my hair (I have braids) it was thin black hair that looked like the tips had been dyed reddish in color. But I noticed it was on one half of the bagel so I threw that half out, but as I go bite the other half there is more hair on this half of the bagel . At that point I was completely disgusted, disappointed, and pissed because I wasted $7.66 on a bagel and latte and the only thing that was fine was the latte. I mean that's not a lot of money but I could have kept my money and went somewhere else or made my own. Y'all really do need to imply the wearing hair covers for your employees cause this just unacceptable and nasty ??.
Atmosphere: 5
Food: 1
Service: 5
Was charged two times on my card. When I tried to call the phone kept going to what sounded like a fax. Finally got through and was hung up on. Also never have I complained that my orders are never correct. It’s more convenience going to this one over other Dunkin’s. Very disappointed.
Stopped for coffee and a dozen donuts, coffee and donuts were real fresh. The guy at the drive up window was very nice!!
Atmosphere: 5
Food: 5
Service: 5
It’s pretty good to be honest. I actually live near Dunkin’ Donuts, so I go there a lot. This location makes a lot of mistakes. And mixed up a lot of orders. One time I asked for a bacon, egg and cheese croissant but instead of the croissant they put bagel. The drinks are pretty okay. And the food I guess is pretty okay too. For the donuts, one time I came to this location and when I just finished ordering I saw many flies and mosquitoes around the donuts, pretty nasty. And yeah that’s all.
Atmosphere: 4
Food: 3
Service: 4
everytime i order an ice coffee all I get most of the time is cream & ice in the cup, the drink be looking all white ?, doesnt taste like an actual ice coffee at all, paying almost 4$ for a drink I would expect a decent drink at least, but instead get some nasty bullshit? that I end up not drinking, I been lucky the very few times ive gotten a drinkable coffee/ice coffee from this place & Not only at this DD but a few other locations too, I guess the quality of the coffee has changed or since everything is expensive they were told to make horrible quality drinks pure coffee water we get that's what it is?
Atmosphere: 2
Food: 1
Service: 3
everytime i order an ice coffee all I get most of the time is cream & ice in the cup, the drink be looking all white ?, doesnt taste like an actual ice coffee at all, paying almost 4$ for a drink I would expect a decent drink at least, but instead get some nasty bullshit? that I end up not drinking, I been lucky the very few times ive gotten a drinkable coffee/ice coffee from this place & Not only at this DD but a few other locations too, I guess the quality of the coffee has changed or since everything is expensive they were told to make horrible quality drinks pure coffee water we get that's what it is?
Atmosphere: 2
Food: 1
Service: 3
Great service!!!!!
If I could give more than 5 stars I would. The 3 girls working on Friday July 21st at 6:30 pm went above and beyond with customer service. The were extremely kind souls and I could not thank them enough. My two children have invisible disabilities. Both have multiple neurological/ behavioral disorders. They unknowingly made my kids day by being so kind and caring and In doing so also made my day. You have really great staff. I can’t thank you enough!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The place is very clean, service is quick and friendly and the coffee is delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Egg and Cheese
The place is very clean, service is quick and friendly and the coffee is delicious.
This dunking donuts makes alot mistakes I just went got 2 black coffees and they add 3 caramel swl and cream when I asked the cream and sugar on the side . Not good the manager need to check on the service
Most of the employees seem like they don’t want to be there.. they rush you through and orders are messed up. You get a single donut with anything on top.. be prepared for the stuff on top to be on the bottom of the bag .
Atmosphere: 3
Food: 4
Service: 2
Only stop at this Dunkin’ b/c my daughter likes donuts. The only problem I have with this location is that their donuts never have icing. They look horrible and it’s not a once off. Every visit every donut is missing almost all it’s icing. It’s like they are trying to save money through conserving frosting.