Popeyes Louisiana Kitchen

1380 Jerome Ave, Bronx
(347) 591-1456

Recent Reviews

NUNYA

The service was fine but if you want heartburn this is the Popeyes to go to.

Atmosphere: 4

Food: 2

Service: 4

st1nky s0ck

It takes a while to get my food because there is usually a line or because they need to prepare the food, one time I visited and they were trying to get rid of a mouse that was running

Atmosphere: 3

Food: 4

Service: 3

DARNELL WALKER

Great experience with the company today. Food was hot and delicious.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Chicken Sandwich, Fried Chicken, Limited Time

Raymond Christie

Ordered one thing didn't get what I ordered reminder to lady to give me what I was supposed to get and still didn't

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Chicken Sandwich, Fried Chicken, Chicken Meal

Gabriel Bonilla

They need to get rid of the employees that are older than 50 years. They take way too long to just do 1 very simple thing.

Atmosphere: 3

Food: 4

Service: 1

Olga Calderas

The service for me today was terrible. I spent almost $50 and my order was wrong. I ordered an 8 piece meal and a spicy chicken sandwich and a mac n cheese. They gave me 2 fries and no chicken sandwich when I got home the order was completely wrong because the one taking the order and was pre occupied and didn't even know English.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Spicy Chicken Sandwich

K M

I ordered a 4 piece chicken special and arrived home to only find 3 pieces in the box. I asked for a full cup of ice with my special and only received half cup. And to make matters worse I found a piece of hair in my food. Disgusting ?

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken

Anaph_Digital Productions

BUYER BEWARE!!!!I had an extremely unpleasant experience with the manager named Mya, at the Popeye's Chicken located at 1380 Jerome Ave, Bronx, NY 10452 (Store# 12788). The prices charged on my receipt were higher than what was listed on the overhead menu. When I inquired about this discrepancy with the manager, she became annoyed and belligerent. She claimed that the taxes were added to the items, but the taxes were clearly listed as a separate line on the receipt for slightly more than $1; far too low for the items purchased.When I asked her to run the two items through the register again, she raised her voice and said "it's more now!" She then accused me of calling her a liar and attempted to extort more money from me, even when I showed her my proof of purchase. She refused to honor the payment that was already made in good faith and would not allow the workers to give me my purchased order.This is unacceptable behavior and a clear violation of the rules of commerce. I am concerned that this may be an ongoing practice and that this business may be intentionally defrauding the IRS by reporting lower sales tax than what they have actually collected. Tax fraud is a serious offense and I think that this matter should be investigated immediately.This review was written to be helpful to you, the patron/consumer; and, to also bring relevant information to the attention of the business in focus. If you found this review to be helpful and or relevant, please help me by selecting the "Like" icon below.Also, don't forget to tap on my profile pic or name and then select the all new "Follow" button to easily track my new posts.Thank you, for your support!

Atmosphere: 1

Food: 2

Service: 1

LADY D

Took 20 mins to give me, a online order, because they were more worried about the people walking in the store

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Fried Chicken

A D-M

This was my first and will be my last, time patronizing this restaurant. Unfortunately, my $50 order was missing food; then after explaining what happened, an employee accused me of lying. Although the manager corrected it, this should NOT be how errors or complaints are handled by a business. I understand people lie and you can't make a habit of giving away free food, but if it's busy and you have too few staff to handle your busy hours, hire more people so that quality and service is consistent.

Atmosphere: 1

Food: 1

Service: 1

Al P.

I order often with doordash and most of their orders come in like they ain't even cooked. raw chicken. they don't pick up the phone. one star. don't recommend.

T P

This was my first time and last time going to this location and I must say I was disappointed as walking in as a customer there are no order here signs as well as the staff don’t greet you to let you know that you Order at that line.. on top of that the women staff was very rude and holding conversations while getting my order prepared! Ordered 2 spicy sandwich combo meals and the sandwiches weren’t even spicy sandwiches! They weren’t even hot, lukewarm! Horrible customer service, food wasn’t good not fresh or hot, I would go to another Popeyes location, waste of money!

Mz.Moccaa

I don't understand why they call it fast food and it's already cook, you have to wait so long in line!.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Chicken Sandwich

Monika Corporan

This is what I received for50 cents extra now Mac I 1$ horrible never going there again

Brazi Bennet

The place is filled with Indian employees who are rude to the people from the neighborhood that support their business every time I have to go there it's a problem with female employees they are super rude and I will never go back they chicken sandwiches are pre made and not fresh and lukewarm at best.

Atmosphere: 1

Food: 1

Service: 1

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