“Wow great service even in the afternoon, I originally gave a 3 star rating a year ago to this location , but definite changes have occurred here and I would give 5+ if I could now! , coffee hot and fresh, food made correct to order and was fresh and at correct temp, nice assortment of doughnuts and pastries at mid day and best of all great friendly, happy service!!!!Tim the gentleman who took our order was friendly, made a great suggestion (yes Tim those peppermint timbits were great!) what impressed me was how he even took the time to acknowledge every customer thanking them or joking with his"regulars" as they exited. He is a great asset to this location and made my husband and I feel like old friends. In this day and age where it's hard to experience outstanding service Tim and the crew here today showed that there are still establishments who do care and understand that their livelihood depends on their customers. So Thank you Tim and the other staff who made our experience today at this location awesome!!!!“
“Best Tim Horton's around! The place is always clean along with their staff. The food and beverages are always right even though I order both a special way. Management and staff are super nice even at 5am. You can't ask for a better place to grab some food and coffee in the morning or anytime.“
“Tim Hortons coffee is hands down the best coffee I have ever tasted. The rich and bold flavor is unmatched by any other brand. Every sip is a delightful experience that leaves me craving for more. The aroma alone is enough to wake up my senses and get me ready for the day ahead. The smoothness of the coffee is truly remarkable, making it easy to drink and enjoy. Whether I opt for a classic black coffee or indulge in one of their specialty beverages, Tim Hortons never disappoints. The quality of their coffee beans is evident in every cup, and it's no wonder why they have such a loyal following. The consistency of their coffee is also worth mentioning, as I have never had a bad cup from any Tim Hortons location. The affordability of their coffee is an added bonus, making it accessible to everyone. Overall, Tim Hortons coffee is the epitome of perfection and I highly recommend it to all coffee lovers out there.“
“Typically this location gets very busy. Of the 4 locations within 2 mile radius it is my favorite location. It's the only one of the 4 that makes my coffee right. Drive thru staff are usually friendly.Parking: Given size of location there is plenty of parkibgWheelchair accessibility: Has handicap parking and wheelchair accessible leading to building“
“Went to Timmy ho's as it us called to get coffee. Let me tell you this is the best coffee on this side of the Mississippi. I would advise everyone to go here. They gave recently cut the senior and police discounts which is a bummer. It's still an awesome place. People that work here are great they work to get you what you want.“
“I pass 3 other tim Hortons closer to my home every morning bc this one is the only one that ever gets my coffee right. Everywhere else is too lazy to brew the dark roast coffee and try to give me Decaf bc it’s in the same silver caraf coffee pot and will argue until I prove them wrong lol. This place always has it right! I’ll never go anywhere else!!“
“Went in for my favorite chocolate Tim shake but was kind of scared to order as the staff guy was scathing at sores all over his arms. It was really disturbing to see him working with food after doing this and seeing many more reddened sores and dry skin patches all over him.“
“Awesome customer service fast service, good was hot and cooked to profession. Didn't receive NO BURNT BREAD for our sandwiches and the muffins for fresh. Capachinno was good ? no complaints.The car before me paid for myself and my husband order and we paid for the car behind us food order.What a way to start the day ????“
“Heard a lot about the difficulties in receiving the exact order people places, and never had such an experience. Till lately, I struggled to get the order right and fresh. Anyway, one incident is not a big deal compared to my long successful experience with “
“If you want perfect coffee (not to dark and not to light). This is the perfect place for you. I always stop for coffee here but if I go out of town I take their coffee to go. I don't just go without it. That would be like going somewhere without your favorite shoe's. Tim Hortons has the best Panini's. I love the steak and cheese or just the cheese. They always have meal deals also so you could have a coffee, panini and a muffin. You can change the sides to make it the way you like it. I know this is a lot but I am very very picky and I know what I like. I am just sharing so you know where to get good food at a good price.Wheelchair accessibility: A lot of places to park and easy to get in and out in my wheelchair“
“When the only 24-hour Tim Hortons locations that I've seen in the staff seems to be a little bit under but everyone there has High Spirits and was very talkative and very cool my brother drove but it was still a really good experience and I loved all of it all I did was going to ice cap but they're really attentive“
“Great service knowledgeable cashier's at this location.Vegetarian options: They have gluten free products also. Vegan items also.Kid-friendliness: Tables and chairs were there for babies or toddlers.Wheelchair accessibility: The doors to the entrance are wide enough for all size wheelchairs.Dietary restrictions: They have decaf coffee and other options like juice for people who are diabetic“
“Canadian coffee chain that has yummy fresh and soft chewy donuts w just enough icing and filling! I prefer this much more over Dunkin’s. The coffee is good too. But this store didn’t have whole beans to buy. But it’s ok bc the donuts and coffee were good and the bathroom was clean. The donut holes were not pasty which I hate and the Apple fritter was great w cinnamon and apple and icing and soft and chewy and fluffy. This one is right over the border from Canada near the Falls and I didn’t think there would be a Tim Hortons. So it was nice.“
“By reading these comments/reviews.. I for one has not had the pleasure of receiving any bad customer service it’s always thank you have a nice day and yes the drive threw will get busy at times it happens and it’s not always the workers fault it’s usually the customers some don’t know what they want or some have big orders! If you can’t handle the line you can clearly see it before you pull into the parking lot common sense would be park the car and walk inside!! Anyways keep up the good work“
“I want to do a big shout out and thanks to Clarissa at this location! I ordered some coffee and timbits for my sister, who was in the ECMC Emergency Department. I tried to get someone from the ED to go down and pick them up, since I live in Phoenix AZ. When I explained my dilemma to Clarissa, she said "don't worry, I will bring the order to her". You are an angel and I will be forever grateful for your help!!!Tim Hortons - you need more people like Clarissa!!!“
“Heard about Tim hortons so decided to try it out tbh. There’s Tim hortons everywhere here lol. We just got a dozen and I got some drink as well. Was ok. I’ve had better donuts tho. I liked the crepe filling ones but nothing spectacular. But was worth a shot. Had the donuts last for about 4 days or so.“
“Prompt & courteous service. Only issue is not automatically putting a sleeve on hot coffee cups. Those cups are HOT & shouldn't need a customer request for a sleeve. I would look into other cup venders who can offer thicker more heat resistant cups without need of a sleeve.But thank you again we enjoyed our brunch ?“
“This was one day that I decided to stop at Tim Hortons early in the morning to get my large double double coffee and the coffee was really hot and good and on this day the car in front of me paid for my coffee and I must say it started my day off right and a little later I decided to stop and get an ice cap because right now Tim Hortons is having a 12 Days of Christmas gift and instead of my ice cap being over $3 it only cost me a dollar and also the ice cap was delicious and the customer service was great there is nothing like a nice hot cup of coffee to get your day started in the morning“
“Tim Hortons coffee is hands down the best coffee I have ever tasted. The rich and bold flavor is unmatched by any other brand. Every sip is a delightful experience that leaves me craving for more. The aroma alone is enough to wake up my senses and get me ready for the day ahead. The smoothness of the coffee is truly remarkable, making it easy to drink and enjoy. Whether I opt for a classic black coffee or indulge in one of their specialty beverages, Tim Hortons never disappoints. The quality of their coffee beans is evident in every cup, and it's no wonder why they have such a loyal following. The consistency of their coffee is also worth mentioning, as I have never had a bad cup from any Tim Hortons location. The affordability of their coffee is an added bonus, making it accessible to everyone. Overall, Tim Hortons coffee is the epitome of perfection and I highly recommend it to all coffee lovers out there.“
“Try the bagelbites!!! They have a cinnamon one with cinnamon cream cheese OR the everything bagel with everything cream cheese which is amazing!! (They also have regular bagel with regular cream cheese). These are a little bigger than a Timbit. Served warm. The cream cheese is INSIDEEEE the bite. Love love! I highly recommend.“
“We really enjoyed discovering Tim Horton's and their delicious food and coffee. Their coffee was always piping hot and the bagels were always fresh. I really enjoyed the pretzel bagel - so good! The staff were always friendly and helpful. I like the history displayed throughout the restaurant, as well. Check them out!“
“This location inside of Sister's Hospital is always polite and, have never messed up my order, which says a whole lot!! 80%of the time they have a line 30 yards long because, every department in the Hospital wants a coffee from this Timmy-Ho's!! Thank you Employees, you people rock!!!!“
“To be honest, this is one of the more efficient Tim Hortons in the area. They get through the morning line pretty quick...Usually correct on order as well. Once in a while it's wrong. C'est la vie. Also, generally speaking to Tim Hortons, why do you have order ahead if it doesn't actually go through until somebody gets to the speaker? What's the point of that? I'd rather my coffee be ready to go.Lastly, to the farm animals who use this location, stop throwing your old cups on the ground like pigs. Have some pride in your neighborhood. There are trash cans everywhere. Use them and stop being so lazy.“
“Fast forward another week and, by chance, we stumbled into the Electric Tower to see the new renovation and long and behold, there it was, Fera's. If you could have only seen the excitement in my eyes.... like a kid in a candy store. Since this discovery, me and my co-worker have frequented Fera's at least twice a week.“
“This location is great. They just need to continue to maintain the exterior of the store and they should also remove those panhandlers. It’s not a very pleasant experience to have to go through there, knowing that people are loitering there and potentially could cause harm to customers.“
“The food was good, nothing fancy. Service was mediocre. Considering there were 5 of us, it didn't take too long to get our food. We went a few times in our time there, and they were out of multiple items. The London Fog was delicious every time, though!“
“This Tim’s has reopened after renovations. The 5 Stars are for Cody. I was not aware of the senior’s discount until Cody brought it to my attention. But more importantly, he is genuinely friendly and a gentleman. I have seen him in action quite a few times and he treats everyone with the same courtesy.He is a rarity and I hope the management here appreciates him.“
“You gotta love this Tim Hortons. It's located on William and Michigan Streets. It has a nostalgic look, reminds you of the 50s.It has the same menu as other Tim Horton's, a breakfast, and lunch. And of course coffee - regular, decafe and bold, latas, cappuccinos , tea, juices, water, milk, ice coffee, and ice teas. A wide variety of doughnuts and pastry. It has a drive-thru, a small parking, as well as off-street parking.Handicap accessible, restrooms, inside seating, and takeout serviceStaff is friendly and cordial.It doesn't have a vegetarian menu. Children are welcomed..“
“Drive thru is by far the best I've ever been too....and the people are very very unreasonablely patient and 2xs she let me slide 6 months apart cause my chip wasn't reading either time better than the one across from Tesla by 2 stars no I didn't work there or have a sibling who dose.“
“I'm truly impressed. I drove into a pretty long line (rush hour) and hesitated going in. I took a chance and never experienced such a fast-paced, efficient, and friendly environment. What I thought would be a long time (like McDonald's) was only a few minutes. What an amazing team, and I hope all of them get recognized for what they do.I went again this morning, and I had the exact same experience.“
“Yo Regina Wells, this is one of the ex employee speaking. The receipts don’t print itself, you gotta print and there’s no point of printing them every time because not everyone wants a receipt for a cheap ahh drink from the hood hortons. Stop complaining just for the sake of it little slag“
“I work behind the garbage truck, we make a brief stop here at the mid-point of our route.I appreciate that they don't hassle us about using bathrooms. Some places keep them locked and only allow you in if you make a purchase.It's always very busy when we go in, full house, but employees do their best to keep things moving, AND to keep them organized as they move.I respect the effort and they should be recognized as a team, as there is sometimes an obvious tension between staff. No issues between Staff and customers that I've ever seen, but they deserve some positive reinforcement to encourage team building, not due to a lack of something, but because they deserve to know they are working well together and feel good about each other, at ease with each other.“
“I like this location because they're consistently open 24hours, but there's way too many homeless people and addicts always harassing ppl outside, and they ignore ppl who take time to come inside and the drive thru is even slower if there's More than 1 car in it“
“I hit the drive thru while a friend was having surgery at the Millard Fillmore Surgery Center.My coffee was excellent! As is usual for ALL Tim Horton locations that I have been to - the coffee tastes perfect, is just the right temperature to drink and the service at the window outstanding.“