153-37 Hillside Avenue, Jamaica
I had ordered in advance . The wait of my order was supposed to be around 30-45min . After that I had called a few times wondering was had happened with my order . Placed order around 12pm , it was even 1:30pm and the girl who takes the order did not have a clue where was the delivery guy. My food never reached at home . 1hr 30 min wait and no response . I had to cancel the order . My account has not even been credited yet . This has been the worst customer service that I have experienced in my whole life . Very inefficient and they don’t care if you had to wait . I would give a 0 to this place . Still waiting for my account to be credited with my money back .
This place is great! Food is delicious and the staff is always friendly. No matter what you order you will receive a decent portion size that will fill you up! Delicious!
Food is amazing, great service, lady is really nice and beautiful too…Anyway they should use biodegradable straws. And more restaurants should start using them too…
I’ve never had service so bad that the workers tell me not to order a specific dish because it will make the wait “REALLY bad” but after waiting for “ten more minutes” five or six times for rotisserie chicken and a side, I completely understand how awful service could be for your policy to be advising people NOT to order more food. Ridiculous. I saw people come in after me for dine in and somehow receive their food for their table first. Not worth the trip.
The worst customer service I have ever received with any business. Delivery time 1 hr and 20 min. Food was cold when received . I can’t even post 0 stars they don’t even deserve 1.
Unbelievable food. End of story.
The best periviam food spot around.
Ordered via grubhub the food took way too long. Part of my order was prepared they stuck my receipt on it in front of me but because the rest would take longer they gave that part to another order to complete it delaying my time. They said it’ll be ready soon saying 5 more minutes until 10-15 minutes later they said another 10-15 minutes so I just cancelled it! Never again!
Peruvian chicken is supposed to have this unique seasoning that sets it apart from your ordinary "rotisserie chicken". The chicken here was salty and did not have that unique seasoning. Extremely disappointed. boston market would have probably did it better it was that PLAIN. I should have known better when I walked in at 4 o clock and they only had ONE 1/4 chicken available. Was probably sitting out all day. Rice and beans were not exciting. Sweet fried plantain were decent. Would never return sorry
The cashier is so rude, you can see how she treats certain costumers different she said thank you and offer them more sauce. As for me I said thank you no respond I tip no respond. She must have a problem with me. Why I don’t know. But her service and server is horrible for a food place. I guess I will have to find a new place.
Don't waste your time ordering from this location, they'll refuse to fulfill your entire order and claim that they don't offer certain specials only after you've already paid. I've had to go through Delivery.com for a price adjustment after they've decided to omit an item from my order. POOR CUSTOMER SERVICE!
BAD CUSTOMER SERVICE. WON'T GO TO THIS PLACE EVER AGAIN. RUDE WORKERS.
The food is good but overpriced. The worse is the service, the lady at the register literally took 20 minutes to get me an aguadito. I been in other Peruvian places and the cashier won't have anyone waiting that long for small orders. They don't have to wait for the cook to be available to packed a soup. Smh!
I order from here because they deliver to my house quick when Im craving spanish food. They have decent prices and give a good amount of food. I ordered the family combo limeno and it was so tasty. I also love the arroz chaufa with chicken. Its incredible! Staff is nice and they deliver fast like I said. However, I call rather than order from grubhub because they come faster that way. Its a small store that's why I just order take out rather than eat there. I highly recommend this place for spanish food take out in the Jamaica area.
Do not order here, food was horrible. We ordered the combo and everything lacked taste. The tostones and salchipapas were stale and the chicken was dry. Very disappointed to have spent $33 on horrible food.
153-37 Hillside Avenue, Jamaica, NY 11432