“Stumbled on this place while visitingSpanish Harlem 116th st Lexington Ave. ThisPart of Harlem has been in Decline for aNumber of reasons. But ! Walking on 116 bet.3rd - Lexington blew me away the area wasBusy wit shoppers,stores brightly lit , andThis Gem clean windows, floors, and A smile ???? at the register great service and noneOf the kids working there were on their cellphone.???? remarkable“
“The manager was very informed, but a server wasn't. Appreciate that they had given a person a chance but the server needs to practice learning about the food they are serving and study a little more English. The server had to defer to the manager to understand what's the difference in the rice; for it was my first time there.Next time, I'll get condiments on the side instead of on top of my food. It was too much for me. I enjoy the flavors of my foods, without condiments.“
“I'm not a mexican-lovee, but that food tastes amazing! Tho, I have 2 complaints:It's very dirty on the tables and the floor, like there's straws and paper laying aroundIt's very cold inside! But overall it's a great Mexican restaurant!“
“I have to give a shoutout to this location. I live 2 blocks away today was only the third time I’ve come in because usually I’m stumbling through Taco Bell at 3am. The food has been consistently fresh but this shoutout is for the employees!I’ve seen some shall we say “characters” come through and the staff is always courteous and professional when addressing some of the neighborhood riff raff that wanders in. That and they are truly friendly and kind. It’s a very welcome addition to the neighborhood and Hope that management takes good care of these employees…. It’s a tough industry!!! Thank you Broadway Chipotle!!Oh!! Also the restroom…. Sparkling clean. Thanks again, you all rock!“
“I usually don’t post many reviews but Nakiya at this location was hands down the best chipotle employee I have ever had. Not only was my chipotle bowl a 10/10. Her service was incredible. Would definitely come back to this location because of Nakiya. Amazing human!“
“Just realizing that this restaurant in Tribeca is all about quality, the service, the food, the staff, the atmosphere of the restaurant. Everything. I love it!!I take out from there about a couple times a week and never had an issue. Food is always fresh and I always enjoy it. I ate at others but thought to leave a review because of what happened at another one (see below). I now realize they have to go above and beyond to maintain this quality on everything!I just ate to another Chipotle in Sunset Park, Brooklyn. I did not realize that the standard could change that drastically from one chain restaurant location to another. I noticed the food was prepared differently there and did not seem that fresh. But I thought I have been eating at Chipotle for a decade never got sick. What could really happen ? Well 30 minutes or so later… food poisoning!! I felt it and could not believe it. Even the vinaigrette that’s supposed to be standard was different: it had sugar in it. I could taste the grains of sugar (I have been taking two vinaigrettes per salad since ordering salad it never tasted that disgusting). I ate batching businesses but please don’t cut corners on costs at the detriments of the customers health.“
“While this combination deviates from traditional burrito ingredients, here's a creative take:1. Brown the ground beef and season with taco seasoning.2. Toast the hamburger buns until golden.3. Spread pickles on one side of the bun.4. Place a layer of green beans on the other side.5. Spoon the seasoned ground beef onto the green beans.6. Fold the bun to form a unique "burrito."Keep in mind this is a playful twist and might not resemble a classic burrito. Enjoy experimenting with flavors!“
“Impossible not to stop by. For lovers of the genre, there is nothing better, it must be an absolute must-do. Among those we tried, it is not the largest or best frequented, but the cuisine is excellent. A piece of advice, watch out for the spicy sauce.......it's really very spicy!!!“
“Standard pick-up didn't have to talk to anyone food was on the shelf. Some homeless people stink up the place a bit but not always. Food quantity left a bit to be desired, and I swear those beans are not made normally with the amount of bloat they cause.Vegetarian options: It's a build your own place, more than half the ingredients are vegan, you just have to ask.Dietary restrictions: It's a build your own place, whatever you need, however you want.“
“It's a pretty big Chipotle but can get packed because it's near penn station. I would recommend going during off peak hours because lunch is packed. We came here around 9pm and there wasn't really anyone there. It was quick and easy to get the food. I would eat back in your apt/home since the area has loiters.“
“First time visiting New York and Chipotle. I had no idea how and what to order, but a male worker helped me with my order and let me try their sauce. He also assisted me when, out of my mind, I accidentally dropped the sauce on my coat. I sincerely want to express my gratitude! And, also importantly, their food is so great with generous portions. Undoubtedly the best Chipotle in NY!“
“Chipotle is a restaurant I've reviewed in the past, and would still continue to grade it as the best quick service mexican cuisine chain that is somewhat healthy as well.For $12 to 13, the value proposition is excellent for a rice bowl with chicken (no guac).This particular chain had a lovely ambience and plenty of mixed seating options.“
“Had to try Chipotle after the many recommendations. Had the Burrito Bowl with everything. Not the biggest fan of their hot salsa. The portion was huge and the food was okay. Lots of options for vegetarians at budget friendly prices and decent flavors. Also lots of branches of Chipotle across NYC. Definitely makes for a great meal option, while on the go!“
“Food was good. It was during a massive parade and the staff was professional and courteous amongst the chaos of 200 people trying to use the rest room from the parade. Line was short and workers were efficient. All that I can ask for during a parade with 200,000 plus attendees. All the best.“
“I am writing this solely for an amazing woman named Rosie. The Chipotle App isn't great, (god help you if you order a salad there is a 50% or less chance dressing is stocked) but it does provide some benefits. After receiving my pick up order and not finding dressing, I came to this location to ask if there was any possibility of more being created. Rosie being the amazing person she is took a moment to whip up a new batch and for that I cannot thank her more! @Chipotle - recognize this employee!!!! People like this are exactly why I will keep coming back! The food is good, and yes, sometimes you guys run out of things, but when you have people that take the extra step, I appreciate the hell out of that!!“
“Good location near the Q train, the guy with the tattoos has good customer service skills, manners and served appropriate portions. The shorter woman with no personality needs not be on the front line. What's the point in serving a paying customer portions that don't equate to the amount of your product just so that you leave us little option than to pay for a double portion which amounts to what the single portion should be? Get it together Chipotle...but it was still a good experience overall.“
“One of many chipotle locations in the city but this one is better than the one I went to further down the street. Portions are huge and most of the time it is ready for pickup when ordering online. The food quality may vary, one time I got some stale cilantro rice in my bowl which I wasn’t too pleased with.“
“If you want to order in person, avoid going there between 12-1pm because the line gets very long. I highly recommend downloading the chipotle app and ordering from there so that you get points for every purchase, as you can get some pretty good deals for the points (ie free guac and/or chips).“
“One of the best Chipotles in the area. I order 4-5x per week for pickup and my order is always ready on time if not earlier. The portions are big and the staff is really friendly. Space-wise, there's always clean tables and a place to sit.“
“This location the food is good, fresh well made. The portions are perfect here. The staff is friendly & the service is fast. There’s a restroom for customers only. The restroom is clean. Been coming here to eat since it first opened. Happy Eating!“
“Chipotle offers fast-casual and fully customizable Mexican food made with fresh ingredients right before your eyes. Build your own burritos, bowls, tacos, or salads with options like barbacoa, chicken, sofritas, and fajita veggies. Top it off with guacamole, salsa, queso, sour cream and much more. While portions can be inconsistent, the quality and flavor are generally reliable, making it a great and popular choice for a quick and satisfying lunch or dinner.“
“This specific Chipotle location has great staff that works with efficiency! They get the orders correct, and I rarely have to wait for my scheduled pick up order, even when they are busy. Treat the staff with respect regardless of performance, but show this crew extra love because they do a superb job!“
“202301002 - My first ever visit to Chipotle ?My son have been asking me to try this staple of his in his college daysActually the food was more enjoyable and refreshing than expectedI must compliment the staff of this outletThey patiently and cheerfully explained to me what the different combos available“
“Wonderfully situated next to the 72nd Station, with an appealing exterior appearance. Inside, the staff was medium paced in preparation, but the final result was excellent. However, the interior, especially the tables, could have been cleaner. Overall, a well-rounded Mexican Grill!“
“Finally learned that the key is not to get the sour cream and sofrito/salsa, and/or hot sauce, on top of my food, but on the side so as not to interfere with the flavor of the meat and rice. Also, the condiments are cold, and I don't want the cold on my warm food.Because of that, I FINALLY get why Chipotle is so loved! It's taken me YEARS to discover this.I think the rice is flavored with either lemon or lime and I LOVE it! Especially with the cilantro. DELICIOUS! I flavor my rice the same way. Some of the rice is always a little al dente, but tolerable. Better that than mush.The best is getting the steak and chicken.Then have a seat and mix a little of the condiments as you eat. TO! DIE! FOR!“
“Memorable service. The employee kept chatting with coworkers the whole time with no mask on, forgot to put lettuce until I re-ask 3 times, didn’t cover the container cap properly, walked away without saying anything once checked out. I had to close the cap myself as he put three caps and didn’t close firmly.“
“Nice location with a good amount of seating. It’s perfect for lunchtime and it’s in a nice area. When the weather is nice out, you could sit outside. I just got pick up and I did a meal. It was very good. Nothing else say normal chipotle.“
“I recently started getting my lunches from this Chipotle. So far it has been a good experience. Ingredients are mostly fresh. I don’t get charged for salad dressing, which is a good sign. I go there before noon to avoid the peak rush hours.But I have noticed the amount of Guacamole I get is inconsistent. Last time I got barely more than a quarter of a spoon. I have noticed this at other Chipotle too, you are at the mercy of whoever is serving you your bowl. But I get charged $3 regardless. Chipotle needs to come up with special Guacamole spoon to make it a standard.The store is mostly clean and we maintained. There’s a nice seating area for dining in.Vegetarian options: Built your own vegetarian bowl. Sofrita is good.“
“Very well organized and clean Chipotle! I always order pick up and they never fail to pack my bowl completely and it’s always ready on time or before I go to pick it up. Super efficient and the staff all have situational awareness and are willing to help with any questions whether it’s ordering in person or picking up. It’s also a wheelchair accessible location that also offers a large amount of seating.“
“A decent Chipotle with friendly staff in my experience packing mobile orders multiple times here. Once I made a mistake and ordered for pickup at a different chipotle. The manager went out of her way to make my order ahead of others at no additional cost and issued me a refund for the online order. Definitely not expected but much appreciated.“
“I like ordering delivery/pickup from this chipotle location, because they always prep/pack very well and also (maybe I almost always get lucky or they really do have different food portion size than other locations) their food size portions are bigger than other locations. Definitely 5 star and recommended to all my friends ❤️❤️“
“My experience at this Chipotle was ok. I was able to use my free entree reward. I ordered my usual burrito bowl without the guacamole or queso, but it was good all the same. If you want your free entree to really be free, avoid the things that cost extra. It will really total up to $0.00. I was really happy with my order but for some reason, the corn was frozen, yeah, frozen. That was confusing because I know for a fact that Chipotle doesn't have a freezer and they're supposed to do temperature checks at a scheduled time. I loved the barbacoa and the steak. You can never go wrong with those meat options or the tomatoes and the medium salsa. I'm obsessed. I also love that this is the test kitchen so any new ideas that they have, they'll have first before any of the other restaurants to see if people like it.“
“Umm, it’s been so long years since I had my last meal from Chipotle. I’d say is still taste the same. Really like they’re committed as being a really tasty Mexican food , and affordable as well easy access! This is how to say a success.The only thing I was disappointing with was they do not serve Quesadillas any more for local orders“
“I am surprised this is a 2 star rating here.Honestly, solid Chipotle location. Ingredients tasted fresh. Quantity was good. Service was fast.I use to work at chipotle in Texas and have probably eaten at over 100 chipotles. I would say this locations makes top 10% cut. I recommend giving it a spin.cheers“
“The place sells American Mexican type food. They have burritos, tacos, enchiladas and other Mexican-style dishes prepared quickly and hygienically. The restaurants are generally small, with a few chairs or benches for eating in and the option to take away. The food is good and there are meat and chicken options. There are many restaurants scattered throughout NY and Washington DC.Vegetarian options: There are dishes that vegetarians can orderDietary restrictions: There is noParking: There is no parking. Only paid on the street or privateKid-friendliness: Yes it is an option for childrenWheelchair accessibility: If there is wheelchair access“
“I always order online so when I go there its always ready. One thing they can improve on is giving fast customers service.When I go there I sometimes have to wait 4/5 mins for online teams to get me my food ( even though its ready). But the cashier could easily help people out when there is no people in line. But she just stand there and talk to her co worker.This is not a complaint but this is what they can work on. So customers can get get their food faster and not have to wait longer. Otherwise everything else is good ☺️ ?“
“I'm always greeted with a smile. When I order online, I have no issues with the food. And the one time my order was messed up a little, they easily accommodated what I wanted. Hands down, best chipotle I've been to and will continue to.“
“I work at Carnegie hall, There are 2 chipotles on 56 and this one is the best one, there’s a worker who’s name is Yna she is definitely one of the best workers there, she needs a promotion before the neighboring businesses like mine offer her better compensation for her outstanding service.“
“Clean and bright, better than the one on 51st.Vegetarian options: They have a few options that are vegetarian.Dietary restrictions: Need to ask, but for dairy, skip the cheese and sour cream.Parking: Best to put in a garage for ease, or have someone run in and pick up the order.Kid-friendliness: Good for kids, but no specific kids menu.Wheelchair accessibility: Ground floor, accessible.“
“Shout out to Santiago the general manager and his whole staff! Food was amazing but the service was on another level that made my experience great ! As I was having problems with fraud on my credit card, Santiago and his staff noticed me visually frustrated and worked with me, didn't rush me and ended up giving me a new fresh order. Great service ! One of the best chipotle's !“
“I was here on Friday 1/20/24 at around 5:45 - 6 pm restaurant was pretty empty only with a few people I ordered a steak bowl and it was good the cashier and the lady making the food was nice Only deducting one star because the dining room was dirty and the soda machine been out of order for a “
“one of the best chipotles i have visited thus far! the service here is absolutely amazing and the women and gentleman that serve me every time i go always show me so much respect and love. I absolutely love this chipotle and staff. Thank you for all that you do every single “
“had the Best experience yest at this Chipotle location.workers were sweet, efficient, & didn't over complicate my order..Food was fresh & although they were Busy, they had all menu items available !!I ordered & was in & Out quickly ..this will b my go To Chipotle location..“
“Went last night for dinner during class and was pleasantly surprised. This Chipotle on 8th St has had some pretty bad reviews, but I didn't think it was too bad. I ordered a burrito which was huge. Also, with the app I had free chips so I also got some guac to go with that. The guac and chips were up to par. The sour cream did kind of stick together which I thought was weird, but it didn't ruin my burrito experience. It was around 8pm and the dining room was closed which I thought was weird. Overall, the food was solid for the regular chipotle experience and I thought the staff was pretty friendly as well. It was also not that busy so that might have helped my chipotle experience.“
“The food at this location was fresh. I was also satisfied with the portion of the food they provided me. After telling the young lady behind the counter I wanted brown rice to go inside my burrito bowl entree, they received a fresh container of white rice from the kitchen. This was unfortunate because had I known fresh white rice was going to be available momentarily, I would have chosen that instead of the brown rice. The bathroom facility was clean and updated, however, I found an unclaimed bag of marijuana on the bathroom sink upon washing my hands. Had an unclaimed bag of marijuana not have been discarded on the bathroom sink, I most likely would have given this location 5 stars. Will return.“
“Folks, it's a Chipotle, not Per Se. Taper your expectations. We came in at 7 pm on a Saturday and it was dead. The staffer was perfectly pleasant. She made the burritos as big or small as we wanted. The place was reasonably clean. No sommelier visited our table and no one came around with a bread basket. Because it's Chipotle. And we got exactly what we paid for. Am I going to fault them for not having a wine list? No. Because it's Chipotle.May we suggest, if you are going to have expectations about the size of your burrito, that you come in yourself and tell them what you want? Worked fine for us.“
“I was here for dinner after work and I just wanted to write how much I liked the whole team who worked at this Chipotle.I was just noticing/watching/listening to them interact with other customers while I was dining in.Very friendly, fun, positive atmosphere, and the team still helped move the line along efficiently.“
“This location needs to cut back on the salt in the chicken. Remember customers who watch their sodium intake, overall in all your locations, please cut back on salt, flavor of food is good would be better if I could eat without the guilt of high “
“I ate steak tacos by adding vegetables, cheese, and tomato salsa. Three shell tacos are standard. If you have a normal stomach, you will probably be suitably full. To be honest, the price is better than the tacos you get at Mexican restaurants in Korea, the portions are good, and they are delicious, but even if the hall gets dirty, they seem to clean it up a little later. If you don't eat cilantro, note that the tomato salsa contains cilantro! It doesn't have a strong scent, but I think it's the best for a quick, inexpensive meal.“
“I’ve been craving Mexican and looked up the reviews of chipotle around my area finding lots of ppl saying don’t go there. But it was good! The woman with pink hair served me and she was nice. The place was not very clean but not too bad.“