Fast Food • $
“What can I say about McDonald's well McDonald's is what it is I mean you know what your getting I think everybody already knows that your not getting anything healthy and after all is said and done it's just fast food I don't eat it often but sometimes I just get a feeling for it when I don't feel like cooking the food was okay but my French fries were salty as hell!!over the top salty next time I might skip the fries or just pat some of the salt off with a napkin or two“
“Food: Not much to say, it's right at the McDonald's standard.Service: This spot happens to be the cleanest McDonald I have been so far in the US. They do well in terms of keeping things at their places (chairs, napkins etc.)Atmosphere, there are some people hanging around as a typical McDonald. On the day I went, there was a guy talking to himself with some herbs on the table. I think that's acceptable as long as he does not disturb/harm others, but that's something to be noted if you were to bring your kids for a HappyMeal.“
“For those who want to save money, it's here, as there is an excellent view of Times Square. It is on the second floor. Only those who place the order and show proof will go up. I always stop by to have a snack and watch the world go by.“
“You have to order either from your phone or from one of the screens there. On some machines you can also pay by cash. There are no cashiers there.You place order using screen and also pay there and then just get your food from the counter. They have sitting upstairs for dine in and have a bathroom as well.“
“The truth is, the food is good, the atmosphere is very good, the service does leave a little to be desired since they keep people waiting a long time both to receive the food and to place the order. I wish they could improve that but what fits is all good.“
“Came here after a crazy day and shopping at the nearby Trader Joe's. Tried the McCrispy and it was pretty good-almost as good as the Shake Shack chicken sandwich. The sauce was good. The service was surprisingly fast ordering from the mobile app. Bathroom could have been cleaner. But there were plenty of seats around 6:30 Pm on a Monday night.“
“Food was okay ordered the meals but everything was charged out of court no tables in the place to sit on you have to get take out only at this location and they do not take orders at the counter you have to order online only very busy our location very“
“Couldn't believe how different this place was stateside compared to the British side. For a start there breakfast menu is totally different to ours. You were able to get their McGriddles which are amazing! These are little pancakes made with syrup, saugage patty and egg >TO DIE FOR and their porridge/oatmeal comes with X2 little packets of fruit to add if you please, They also have what looks like a scone to us but they call it a biscuit with saugage and egg/cheese (never tried it), overall I really enjoyed McD's stateside.“
“In September 2018, McDonald's USA announced that they no longer use artificial preservatives, flavors and colors entirely from seven classic burgers sold in the U.S., including the hamburger, cheeseburger, double cheeseburger, McDouble, Quarter Pounder with Cheese, double Quarter Pounder with Cheese and the Big Mac.“
“Our favorite McDonald's in DC! Great food for a reasonable price, especially the "deals". Very friendly staff, super clean facility -- they keep sweeping the floor, and clean the table as soon as the customer has left to make sure is is comfortable for the next customer. Also, very convenient location with easy access to public transportation. We love coming here all the time.“
“Like many McDonald's restaurants around the world since the Covid pandemic the restaurant in Manhattan now has touch screen panels to order your food rather than interacting with human beings. The store has panels where you can order your food and pay for it with credit or debit card. Sadly cash is no longer an option for McDonald's. When I was there it was fairly quiet so it was not long before orders were being produced which was good. The store was clean and tidy.“
“This McDonald's has come a long way, and I remember as a kid until now, it was my go-to after-school place to go! The staff is friendly, they are quick to handle orders, and today, I did a mobile order that somehow got lost in the system, and they still made sure to fulfill my order!“
“Very good food for breakfast. I ordered a regular sausage biscuit but I received a McGriddle it was like sausage on two little pancakes. Actually was very good, better than the regular biscuit I was supposed to get. It did take a little while to get my food and even though it was yummy my order was wrong.“
“Been here in 3 nights in a row as my hotel was nearby. Not sure why this outlet receives such low ratings when it is one of the better ones around. It is relatively clean, there’s a wait for your food but not painstakingly long. Robert is the hardest working member of the team. I’ve sat and observed the way he kept the orders going, much more than his colleagues who were either using their phones or joking out loud. Kudos to his hard work and for keeping the outlet going.“
“I'm so grateful for this McDonald's! When I come here on my way to work, it's often very early in the morning - before 5am. It is one of the few places in the area to get coffee and sit at such an early hour. Every time I go, the dining area is exceptionally clean and I feel safe there despite the time of day. I usually get a latte and it's always very good.“
“Food was fresh. The place is pretty quiet at breakfast. Morning shift has great customer service, especially the young Hispanic woman. (Sorry to the owner/operator; I'm terrible with names, but it's 2/24.)The place was clean, but worn down. Plenty of empty seats, but mostly old guys having breakfast and some delivery people. I hate that the Coke Freestyle isn't working. Fix it and I'll amend my review.“
“My experience here in this franchise the other night was much better that my previous visit. I had ordered through the app and in less than five minutes my order was ready. I just want to note that the lobby was filthy though. Other than that everything was very good.“
“I recently visited McDonald's and was pleasantly surprised by the exceptional service and quality of food. The staff was friendly and efficient, ensuring a swift and pleasant ordering experience. The cleanliness of both the dining area and restrooms was noteworthy. I tried their signature Big Mac and fries, which were both fresh and delicious. The restaurant's commitment to maintaining a welcoming atmosphere for families stood out. This visit to McDonald's reaffirmed why it remains a go-to option for quick, satisfying meals.“
“It was fine, BUT Management and security needs to be better on that 30-minute limit to eat. The timer shouldn't start as you walk in the place. The timer should start when I sit in the dining area to eat. My family was still eating when we were told that we had been there for 30 mins and it was time to leave and was not polite about it. We're not drunks or crackheads. Technically, we still had five minutes according to the time stamp on my receipt. DO BETTER!“
“Fast order taking and service. It's pretty small, close quarters at entrance and where you order. Pretty good vibes. Sandwich was hot, fries and coffee hot. Tables hadn't been cleaned and hard to find seating upstairs, but that's expected when close to Christmas in this location's area. Just wish someone did rounds enough to keep tables clean.“
“They have to be very careful. I went on Tuesday, December 5, and my granddaughter wanted to go into the women's bathroom and when we went in, a man came out. They have to be much more careful, in that case, you see so many things right now.“
“The food is great and the atmosphere is good but the services are slow I don't know if you guys are short on workers but if that's the problem then my apologies.The best solution if that's the reason before it becomes a problem by not letting the customers by not letting them know you have a reason that'show you win the customers and make them want to help you make the business better which will make both sides happy because both sides win? “
Fast Food • $
“It is what it is. You crave it. You go. You do the walk of shame and say never again . . . The food is unaturally consistently the exact same every time . . . But that damn McFlurry has you in a chokehold!!! Some indiscrestions are allowed a couple of times a year over the age of 40. Like I said. It is what it is. Mickey Dee's.“
“Best McDonald’s staff in Manhattan! I often panic while walking in because this is a very busy, high volume location but my mobile order is always ready on time! Staff is always free to answer a question or special request for me. Give them a raise!“
“The staff here is excellent. They bring you, your food with a smile, someone is cleaning, the people that are cooking are locked in, and the front staff are efficient. This location is super busy so it’s pretty impressive what the staff does. Five stars!!“
“I want to start off saying I come to this location mon-Friday.. & I do not eat McDonald’s. I have an Autistic 3 year old and he must have his McChicken after school, like it really means a lot to my son. Anyone with an autistic child knows how this can be, so I want to take the time to Thank The Young Man Khalil! When I say EVERY TIME I come into this location, he is on point. Forget how fast he takes care of the guests, This man is so friendly, inviting, pays so much attention to detail and always take care of my baby. Like usually If I go in there when he’s off it’s a bunch of females just talking up a storm, kids in the back running around all the food.. just extra unprofessional & they barely speak English. Must be a family business ..anyhow Khalil is so great. I had to stop and actually ask him his name because I manage another company & I know what I look for in my employees around the city. Please hire more people like him! Genuine, happy & Understanding. Not every day you get a heartfelt review about a McDonald’s employee lol in NY at that. Again Thank you so much Khalil.“
“The service was fast until they ran out of fries but the food was nice and hot . The self serve machine didn't print out my receipt and there was only one at this location . The floor around the cashier was dirty . It's a small McDonald's and can get crowded quickly but the staff was calm and nice and tried to get everyone their orders as fast as possible . I would recommend tho to not eat in because the dining area was a little bit cramped and didn't have many seats , mostly 2seater tables and a long bar with high chairs“
“McDonald's gets my Thanks on Yelp Thank you Thursday 11/17/22 This location is very convenient to where I live and shop. I'm surprised I haven't reviewed it already. McDonald's is a family tradition. My Mother loved the McNuggets. I spent a lot of time taking my daughter during her childhood. I love the Big Breakfast, Cookies, Biscuits and more. I wish I had all the collectible toys they sold over the years. They're a definite draw to attract customers. My recent obsession was NASA Snoopy. I gave this collection to a special friend little Robbie. I hope he treasure them. So thanks McDonald's for cheap food and great fun memories over the years. I'll be back.....“
“Conveniently located Mcdonalds right next to the Delancey St– Essex St Subway StationSeating fills up quick during the daytime, as it is ManhattanOrdered a large McCafe coffee and it was made to expected standardParking: Very limited street parkingWheelchair accessibility: Ground level entrance“
“I saw the managers are rude to the repeated customers while they were eating. I didn't have negative experiences. I took one off they said "no bathroom" I'm not sure if they were closed temporarily or all the time. it's right infront if the L train- 1st ave“
“We have used this McDonald's for delivery and takeout. The meal is what you would expect from a McDonald's, and it's nice that they produce fresh fries at night. The length of waits vary; some days are excellent, and other days not so much. The crew tries hard to scream out orders and is generally quite polite. The one drawback is that they frequently forget to add the dipping sauce for the nuggets, so before you leave, make sure to check your bags.“
“I’d say they’re nice clean and usually quick. The foods alittle expensive but that isn’t the locations fault.Kid-friendliness: This is pretty self explanatory, sometimes they even give the kids free toysWheelchair accessibility: There’s usually someone holding the door for tips so wheelchair citizens can enter easily“
“Food is hot and you are fortunate to get a seat.Noisy, busy, very, very, few seating. Lots of delivery persons stand inside and some sit at the only three tables they have. They also have a long window table with stools. So I wouldn't recommend for large groups.This location is great for grap and go - not sit and linger...“
“It is another restaurant in the McDonald's restaurant chain and has the entire restaurant menu. The staff's attention is good and they serve quickly and efficiently. The products are of good quality and are prepared with hygiene. There is a health service that is not very clean and which is not given much attention. It is a busy place for locals and tourists traveling through NY.Vegetarian options: There are very fewDietary restrictions: There is noParking: There is no parking in the areaKid-friendliness: Yes there are options for childrenWheelchair accessibility: At first level“
“I do delivery and also eat here. Food is like all others and the delivery stab point is that as all others slow but to slow. They usually get the order correct but like all others they mess it up on occasion and I think it's the language barrier. I feel like o“
“Perhaps it is not weird for upper eastsiders, but I find chain food stores in this area having better service, good quality food ( it is a MacDonald's) and good vibes in the atmosphere. I I've around the corner of one in Murray Hill and it is replete with Homeless, beggars outside and the service is just awful. But not this one that I am reviewing. Today was National French Fries day and with the app you could get free fries of any size. And the employees were cool about it. Thanks!“
“Have not been there in 5years plus.It still the same. Was down there cuz was at Funeral home with my sister Cuz my brother in law Pass away. Was picking up the ⚱️⚱️ with her.Kid-friendliness: Lots of teenagers CoolWheelchair accessibility: It was GD as be for it“
“It's McDonald's so the food is as good as expected. One small glitch, to dine in, they ask you to enter a table number and in other places, they are bringing your food to your table.In this case, they simply called the ticket number.Overall, it hit the spot.“
“I have been coming here for years…today i sat and waited for my food and witnessed Andy handle an aggravated customer very nicely. My food was cold and while one employee ignored me Andy assisted me right away without an issue! Andy is kind & awesome!“
“It was drive thru window. The customer service was awesome. When I gave her the pickup number she knew exactly why I was there. When I arrived at the window she gave me my receipt and notified me to go to the next window where my food was. I didn't have to wait for anything and the place was very clean.“
“Staff here rock. Kudos for the hiring manager of this location. Today's cashier, Ms.Elianny, assisted me. She is wonderful. I would recommend you to use her customer service skills in the training department. She would be very useful in a managerial position and staffing, too. She is making the difference being the face of your business. Thanks for her.“
“I don't usually review fast food but I had such a good experience here at 10 pm last night I wanted to leave a review. This store was very efficiently run. Usually it is a mess and everyone is rude. That was not my experience at this location and ut us due to the wonderful staff. I wish I guy his name but the tall black gentleman who managed the place on 6/22/23 at 10 pm was such a good manager! Very hands on without looking like he's stressing out people. It was a calm and efficient environment. When I asked for ketchup he was so friendly. Told me to have a good evening in a slow and genuine way unlike the rush half a** way fast food workers usually do it. I was genuinely confused where I was. And pleasantly surprised. He should be working at a 5 star restaurant and take that staff with him.No mistakes with my order. Whole team deserves praise.“
“Giving it 4stars even though the food and service were bad. They had clean, free bathrooms with the very rare diaper changing shelf. For that, I will eat a Happy Meal.Kid-friendliness: Diaper changing station in the bathroom. No code needed!“
“If all I heard about McDonald's from friends and acquaintances were true, they would not be slammed like they usually are. I know the quality isn't there, nor is the nutrition value...but it's fast, it's cheap and it's tasty. Enough said.“
Fast Food • $
“I am giving 5 stars solely based on being able to use the bathroom without being thwarted by any customer only policy, which frankly I found surprising. If I ran a business right in Times Square I would most certainly have a customer only policy for bathroom use. In any case, I am just glad that I was able to go, abs I didn't see any customer only sign, no one stopped me or questioned me, and the bathroom was not locked. Kinda odd to give a review for something like this, but if it counts for anything, I left the establishment relieved and wanted to give, at least what I feel, is due credit.“
“The best McDonald's I have been to in my life; I never thought I would find it in Manhattan! (I'm very picky with McDonald's in Manhattan). In spite of the place being full of people, I sat down after I placed my order at a kiosk, and a lady brought my order quite quick! 5 minutes or so which is fast considering the amount of people. She even had the right amount of ketchup for me on the tray, she had the right diet soda, no ice the way I ordered it and the same with the fries.Great job guys!Note: Nothing against homeless people, I wish them all a soon recovery from their situation (a job, place to live, etc), but sometimes they take some McDonald's as a place to hang out, which makes the place seem unhealthy. There was none at this McDonald's. Thank you!“