Yogurt parfait and flat grain bagel were delicious!
Atmosphere: 5
Food: 5
Service: 5
Denise Owens
I visited Panera on Tuesday 3/5/24 around lunch time (1st visit). The young man at the counter was very nice and helpful. When we went to sit down we noticed that the lights at the table had a nice covering of dust. The wall was dirty and more dust. Everything seem messy and out of place. If I were to come back I would ask for a manager and show him/her that cleaning is very over dueThe best thing about this visit was the young man at the register.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Broccoli Cheddar Soup
Andrea Evans
The team shift leader name Jessica is very ignorant and unprofessional. I was told by a manager the night before to return to swap out a pack of cookies that were very hard. The manager that had informed me to do so was present and did recognize me and agree to do so. Than Capt shift lead comes flying around the corner to tell me no she will not be allowing the switch because "we don't do that" according to her. She was loud , passionate and just a bit much over some cookies that I said were old tasting. Regardless if prepared daily I was unsatisfied with taste. As a customer I should not have to argue or fuss with staff that are there to serve paying customers. I am unsatisfied with this outcome. I did ask for the general manager info and she refused to give me anything. She gave me the universal Panera number. Terrible customer service.
Recommended dishes: Panera Cookie Varieties
Diana Borja Ogan
That brother and sisterteam are a real asset !
Atmosphere: 5
Food: 5
Service: 5
Carly M
Messed up my order for my salad and didn't notice until I had drove back to work
Ronald Nichols
Great coffee! Service can be slow at
Atmosphere: 5
Food: 5
Service: 3
Sam
The workers do not want to be at work today, I saw a lady throw (or aggressively slide) chips to an elderly man who came back up bc they forgot his chips. The lady at the register was just not happy and looked miserable. Food was way overpriced but good.I will use the drive through next time or order on the app/rapid pick up. The experience going inside is just not pleasant.
Never write a review but why not. Tables were dirty, while Not being busy. I received my order to go that was supposed to be dine-in (let that go) thought it was too small/light to be mine. Salad cost $9 for about 4 bites, when I said something the girl looked at me like I was crazy and could care less. Manager refunded me, but took the salad (if you want to call it that) back and also could care less.Cost $17 for one smoothie and 4 bites of a salad. Needless to say way over priced and underportioned for a chain Cafe. I'll say the smoothie is tasty.Second bad experience at this location. Won't be going back.
This was a great place for years but the service and quality of the food has went downhill. Serving cold coffee because a customer is using the Sips membership is a real low blow. I don't even use my number more than 3 times a month and I have had cold coffee everytime. I rarely order a full meal anymore because there is no consistency and being disappointed sucks.
Food: 2
Service: 1
Josh VL
Don’t waste your time ordering drive thru you’re better off just picking it up inside if you order ahead. It will give you a time to pick it up and every time you show up to the drive thru it seems they just start the order then. Then you sit at the drive thru window for 10+ minutes before they come back where they will either tell you pull back around to get in line and have to wait even longer behind everyone else who was in line or they tell you to pull to the side where you will wait for maybe 15 more minutes this is an everytime occurrence with the drive thru , inside everything goes much faster
Atmosphere: 4
Food: 5
Service: 3
Samantha C
Took forever to even order and longer for our order to be ready and all sides were wrong and missing a dessert item . Food was warm and delicious when we did get it tho. People were friendly just very slow service, appeared plenty of staff with only 2 people hustling around and others just kind of standing
Atmosphere: 4
Food: 5
Service: 3
Maria Haas
Soup wasn't quite hot enough on past few occasions. Service is always very good.
Atmosphere: 5
Food: 4
Service: 5
frederick felton
I placed an order with my condiments on the side and when I arrived home, I looked in the bag and there were no condiments in my bag. My wife was not happy. Terrible....
Always love going to
Atmosphere: 5
Food: 4
Service: 4
Yogurt parfait and flat grain bagel were delicious!
Atmosphere: 5
Food: 5
Service: 5
I visited Panera on Tuesday 3/5/24 around lunch time (1st visit). The young man at the counter was very nice and helpful. When we went to sit down we noticed that the lights at the table had a nice covering of dust. The wall was dirty and more dust. Everything seem messy and out of place. If I were to come back I would ask for a manager and show him/her that cleaning is very over dueThe best thing about this visit was the young man at the register.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Broccoli Cheddar Soup
The team shift leader name Jessica is very ignorant and unprofessional. I was told by a manager the night before to return to swap out a pack of cookies that were very hard. The manager that had informed me to do so was present and did recognize me and agree to do so. Than Capt shift lead comes flying around the corner to tell me no she will not be allowing the switch because "we don't do that" according to her. She was loud , passionate and just a bit much over some cookies that I said were old tasting. Regardless if prepared daily I was unsatisfied with taste. As a customer I should not have to argue or fuss with staff that are there to serve paying customers. I am unsatisfied with this outcome. I did ask for the general manager info and she refused to give me anything. She gave me the universal Panera number. Terrible customer service.
Recommended dishes: Panera Cookie Varieties
That brother and sisterteam are a real asset !
Atmosphere: 5
Food: 5
Service: 5
Messed up my order for my salad and didn't notice until I had drove back to work
Great coffee! Service can be slow at
Atmosphere: 5
Food: 5
Service: 3
The workers do not want to be at work today, I saw a lady throw (or aggressively slide) chips to an elderly man who came back up bc they forgot his chips. The lady at the register was just not happy and looked miserable. Food was way overpriced but good.I will use the drive through next time or order on the app/rapid pick up. The experience going inside is just not pleasant.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Muffins, Roasted Turkey & Avocado blt
Never write a review but why not. Tables were dirty, while Not being busy. I received my order to go that was supposed to be dine-in (let that go) thought it was too small/light to be mine. Salad cost $9 for about 4 bites, when I said something the girl looked at me like I was crazy and could care less. Manager refunded me, but took the salad (if you want to call it that) back and also could care less.Cost $17 for one smoothie and 4 bites of a salad. Needless to say way over priced and underportioned for a chain Cafe. I'll say the smoothie is tasty.Second bad experience at this location. Won't be going back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chips
GREAT food and GREAT decor!
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
This was a great place for years but the service and quality of the food has went downhill. Serving cold coffee because a customer is using the Sips membership is a real low blow. I don't even use my number more than 3 times a month and I have had cold coffee everytime. I rarely order a full meal anymore because there is no consistency and being disappointed sucks.
Food: 2
Service: 1
Don’t waste your time ordering drive thru you’re better off just picking it up inside if you order ahead. It will give you a time to pick it up and every time you show up to the drive thru it seems they just start the order then. Then you sit at the drive thru window for 10+ minutes before they come back where they will either tell you pull back around to get in line and have to wait even longer behind everyone else who was in line or they tell you to pull to the side where you will wait for maybe 15 more minutes this is an everytime occurrence with the drive thru , inside everything goes much faster
Atmosphere: 4
Food: 5
Service: 3
Took forever to even order and longer for our order to be ready and all sides were wrong and missing a dessert item . Food was warm and delicious when we did get it tho. People were friendly just very slow service, appeared plenty of staff with only 2 people hustling around and others just kind of standing
Atmosphere: 4
Food: 5
Service: 3
Soup wasn't quite hot enough on past few occasions. Service is always very good.
Atmosphere: 5
Food: 4
Service: 5
I placed an order with my condiments on the side and when I arrived home, I looked in the bag and there were no condiments in my bag. My wife was not happy. Terrible....
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: French Baguette, Panera Bread