Tim Hortons

2631 Sheridan Dr, Tonawanda
(716) 235-8180

Recent Reviews

G Ramsey

Their morning drive up team is absolutely amazing!I literally drive past a tim hortons on main street to go to this tim hortons because the service is so quick and always great! never disappointed.

Atmosphere: 5

Food: 5

Service: 5

CYCLE IVANS INC.

Best coffee in

Atmosphere: 5

Food: 5

Service: 5

quarawlis stafford

Very rude experience at the drive thru, i called very rude to me over the phone. You've received quite alot of bad reviews in the last few months mabe its time to fix the issue.

Service: 1

Tanner Baron

I just ordered a sausage and cheese breakfast sandwich with NO egg because my friend is allergic. I wait in the drive thru line for 20 mins (whatever it happens) just to get the sandwich and it had egg on it. I hand it back and say can I please get one with no egg my friend is allergic. She was very kind and said no problem at all but made me aware I was charged for a full egg sausage and cheese sandwich which was more expensive and they couldnt do a refund (im assuming bc it wouldve taken forever and people were already waiting long enough). I said dont worry about it, not a big deal. I get the sandwich, get to work and open the bag. They literally just took the egg off and handed me back the sandwich. There were still egg chunks on it… you could tell what they did clear as day. So now shes out her breakfast and the money it costed for the sandwich. If she wouldve taken a bite without looking she couldve had a severe allergic reaction. Please be more mindful than this in the future!!

Atmosphere: 1

Food: 1

Service: 1

Rachel Saito

Cashier was quite rude for no reason at all. Food was decent.

Atmosphere: 4

Food: 4

Service: 1

Mark Schmigel

I ordered a peppermint latte and a donut. When I got to the window I was handed a cup but no donut. I took the cup and waited for the donut (which I hadn't been charged for until I asked a second time so no problem there.) Later on down the road I sip the coffee to find it's NOT what I ordered but a 1/2 decaf black with sugar. For $5! That's my last time at that Tim's.

Food: 5

Service: 1

Recommended dishes: Boston Cream Donut, Dozen Donuts

Debi Pappas

I ordered an egg , sausage English muffin. The muffin wasn’t toasted, the sandwich was so cold the cheese didn’t even

Atmosphere: 5

Food: 1

Service: 4

Md Mamun

Bad expensive because the store stuffs Bad

Service: 1

Frank Gillotti

Excellent

Atmosphere: 4

Food: 5

Service: 4

Angel Thompson

Terrible experience! Ordered chicken panini in error. I didn't like it because it was dry. I said it needed more mayo. The person who made it became very offended and started explaining how mayo can't be tasted on hot cheese. I asked for a new sandwich and she continued to argue with me. The guy from drive thru had to put his 2 cents into it! Was I going to be attacked by Tim Hortons workers? She finally made a new sandwich. Looked at my bank statement just now. I paid 15.64 for a chicken wrap, chocolate cookie and coffee. I did talk to a Supreme. today she said I could get a free sandwich. Thanks but I'm a little out of the way.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Wrap

Kelly Sciandra

Terrible service. I was served a cold coffee. I let the cashier know and she said she’d replace it. I watched them microwave it. How can I enjoy a microwaved coffee right from the coffee shop? Won’t be going back but would love my money back for the coffee.

Atmosphere: 1

Food: 1

Service: 1

J W

strives to be the worst tim hortons location in wny seriously miserable group of people work here you can literally tell when a manager is on site its the only time the drive through moves or the order is correct every person has a scowl on their face i just cant go back

Atmosphere: 1

Food: 1

Service: 1

Matthew Borawski

The dirtiest grossest establishment/ restrooms. I definitely won’t be back to this

Atmosphere: 1

Food: 1

Service: 1

Anthony Rao

Didn't get what I ordered. The breakfast sandwich came on the wrong bread. The second sandwich came as a cream cheese on a pretzel bagel. That was not what was ordered. The doughnuts were also not what was ordered. It seems training is sadly lacking at this location.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Bagel Sandwich

FR Conn

After being told the Bigger Tim Hortons on Sheridan closed the kitchen down early, I went to this one and tried ordering food! I was told they are only selling coffee and donuts, about 915 PM. Why the hell do the signs show the entire menu when it isn't available? Timmy Ho's you lost a customer!

Atmosphere: 1

Food: 1

Service: 1

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