11023 Montgomery Rd, Cincinnati
Awesome experience. It’s a fondu restaurant with a lot of gluten free options. Very good time
We were sat quickly. I specified we were there for my wife’s Birthday on the reservation. Nothing was said or mentioned about this. In the past the server would say something or place a flower or ballon on the table. No mention. We did the friends deal because we are going to get to try some new dippers. They never came. Waitress quietly mentioned she could make the fondue table side but then said oh it’s faster if the cook does it. Then we proceed to see every other Table have it done table side and we felt that we got cheated out of something. Waitress got my drink wrong as well. I asked for a bourbon neat. No ice. She gave it to me and the cup was full of ice. Waitress was slow to check on us. We sat for a long period of time in between courses. It’s was almost a 10 minute break where we had nothing on our table but a dirty plate. Felt rushed through the chocolate course. Then when trying to finally get the check it took awhile as well and she got things wrong on the bill as well. Ordered a MP Mule with no alcohol. (Wife is pregnant) Essentially it’s just ginger beer and lime juice. Charged 14. That’s insane. We understand paying more because the bartender had to make it. So we weren’t expecting the same price for a normal soft drink. When I first questioned it the waitress was taken aback that I would even ask then she finally went and got it lowered. We have been to the melting pot many times. Bought gift cards as gifts for others and enjoyed telling friends about our former great experiences. This was not a memorable one for the right reasons and to be honest we are debating on where else would be rather spend over 100 for two people and be treated better.
The food was very good and the taste was incredible Very filling
Always enjoy the Melting Pot. An enjoyable, unique expense I’ve never had anything bad there. Great food and a place with a little something for everyone. The staff of phenomenal and very personable.
It was excellent! Love the food and the service was great! She was very helpful in helping us understand our options
Everything was amazing! The service, the food, the ambiance! It was quite the experience. Melting pot is definitely one of my favorite restaurants.
Always one of our favorite places to go. Never had a bad experience!
Fantastic all around! Helena H. was the best server we have ever had!
very slow service. 2 Hours and 15 mins and we did not even get to dessert
The food as well as the service were wonderful.
Was a wonderful meal for my husband's 50th...wonder experience.
If you're gluten or dairy free, this place offers great options! The vegan cheese was really good.
Great place as always and service was great!
Celebrating our daughter’s 8th birthday and our service was awful. Our waitress was never around and finally when it was time for the bill she informed us she wasn’t feeling well an had been in and out of the bathroom all night! We were mortified…GO HOME!!
Our particular waiter took longer than others. Also seemed a little disorganized when we arrived
11023 Montgomery Rd, Cincinnati, OH 45249