Subway in Cleveland

“Very clean and uniquely furnished/decorated.UPDATE 05/17/2022 they refuse to honor ANY coupons here. I think that really sucks. They are a subway chain and won't take subway coupons, not right. Also quality and service has really gone down hill lately“

“This is the cleanest Subway in the city of Cleveland,,they treat like family,very nice and friendly staff,,they are like family,,I love this place,,this is a place I'd come from the other side of town to get my subway..I highly recommend this Subway...“

“I just received the best service I've had at this store. My sandwiches were ready and nicely packaged. The worker was courteous and respectful. With great customer service I decided to purchase a bag of ice, gas and a car wash. All of which I had planned on purchasing somewhere else. It was my first time back in the store in months. The last time I was there my sandwiches were not made. The worker said he was out print paper and refused to make my sandwiches. He was disrespectful and had no concerns about my sandwiches. He told me to go online and get my money back. The worker today renewed my faith. I will be back because of him. Thanks my brother. Peace!“

“There was only one employee working at the time I was there so my wait was longer than usual since there were two other customers who ordered 3 or 4 sandwiches before me. The employee wasn’t too rude but not too friendly (maybe she was tired, not complaining).“

“My husband and I went there before closing and still had great customer service. Great suggestions to put on our sandwich. Good conversation and they know how to put a sandwich together. Would of posted a picture but it didn't last long.“

“I have always had a pleasant experience at this particular Subway. There are 2 Subways closer to me but I prefer Kamm's Plaza. I got to know the staff and found out a family member had some serious health issues. The restaurant is always clean, the staff are professional, and the food always fresh. Get to know Howard, Mike, and Sam and say Hello. Dee.“

“Denzel and Liana we're great. They were quick, efficient and friendly. Felt very comfortable ordering. My sandwich was great and I'm very picky when it comes to subway. Definitely recommend and they have good deals on the spicy Italian, cold cut combo and meatball footlongs. My entire meal was only $9! Definitely coming back“

“This is my go to subway in my area. The ladies here are awesome. My orders are always ready on time and perfect. and they have the best prices of any subway in the area. They do not over do the mayo or other toppings and you get a very well made sub that is not a messy nightmare when you get home. Be it pick up or delivered, you'll always get a good meal for your $$$. The only tricky thing about this location is the parking, the lot is tiny and difficult, but that is about it, but worth the hassle to get in and out..“

“Looking for a simple bite downtown near the hotel, the first two places I tried were closed. This was open. It's a subway, what can I say? The service was quick and efficient. Dinning in was clean and bright. Like I said, it's a subway sandwich place, but it hit the spot.“

“I stop here once a week, I'm always greeted warmly, The sandwich makers are patient, and kind. It's only 2-3 workers but they are efficient and they make sure you get what you've paid for. It's tidy but no dine in and they are on door dash.“

“I work close to this location so I ordered online for me and my students. My order was ready for pick up when I arrived. My order was prepared correctly too! Nothing was missing. No compliants here. I would definitely order from this location again.“

“Monday of last week. I had the best Tuna Sub in years. The Young lady Was very nice.And Made me a great sub. Everything Was Very fresh. I Wish this store was near my home. I Can't Stand The disgusting store in my westpark neighborhood.“

“The nice woman in the front.. I think her name tag said “Cyd”, was really nice and very helpful!! She suggested a bunch of items I could get at an affordable price! I’m a very picky eater and she understood that! She said that she’s just a sandwich artist but I believe that she should be a manager with her customer service. She definitely got an extra 20%!“

“The best subway in Cleveland! The ladies here are wonderful sub makers, polite and kind, and hard working. Keep up the great work! The fact that they accept coupons (on build your own subs and with exceptions) keeps me always coming back so thanks!“

“Sara and the young man who worked on Sunday night ( forgot to catch his name ) were amazing . I had just got off and ran in with my kids not realizing they were 5 minutes from closing I’m in the restaurant business and i never ever do that to anyone . Late kid pick up and trying to grab something fast on the way home . Anyways they were so sweet and kind 100% on customer service very friendly . We will defiantly be coming back to this location because of the good attitude and fast service the 2 of them provided us“

“I walked in with my family, the place was clean, the only thing was the pop machine wasn't keeping the pop very cold, they made are sandwiches, the sandwiches tasted good, and after they made are sandwiches, the lady made sure that she handed each of us the correct sub that we ordered to the correct person who wanted that particular sub, all accept the pop machine, everything was good“

“The place was decent, the workers are friendly and respectful, the food was great for a plaza store, and the atmosphere was gentle but Abit stuffy, not as in rude but more or less alien, it's a lot cleaner than the stores around it and the place seems like it's trying to hard to be good. Over all definitely going to eat there again.“

“One of the nicer cleaner ones I think! Unfortunately they don't have a public restroom plus none of them accept coupons anymore due to inflation. Hopefully they will start back in the near future? Because they did offer good deals!Vegetarian options: They have options where you can pick and choose what your preference is if your vegetarianDietary restrictions: You can make your food just the way you prefer that's the best part about subwayParking: Wasnt driving was walkingKid-friendliness: I would have to say no because it's a small dining area with no public restroomWheelchair accessibility: It has a ramp from the parking lot for handicapped individuals“

“A football sandwich isn't really the only thing I leave with when I enter this establishment. Hi I'm Juno and I constantly get a Coke combo from this subway. The staff here are very very humorous and funny. They have a great sense of humor and great customer service. I don't eat from Subway often but when I have a craving for it this is the only location other than when I leave town that I come to. I get around a lot as you can see from my Google profile I give a lot of good reviews on places. Being an English major I tend to speak too much if not a lot on what I experience when I enter and establishment. I've worked in fast food for almost 8 years and I have had some pretty good customer service and some pretty bad customer service. But this place is in the top tier for my line for customer service. Thank you for making it easy for customers like myself to order food without a hassle.“

“I was told that the other guy who works there doesn't anymore The new people were friendly they actually had bread ready they didn't rush me or treat me like they wanted me to hurry up and get out they made the sandwich like I wanted it so happy“

“Not your normal subway. They don’t skimp on the meat or toppings. Convenient for those visiting or staying at the Cleveland Clinic. Staff was ok, and quick. My 6” white Italian turkey with Pepperjack and American was really good for a subway sandwich. I don’t suggest asking for extra mayonnaise unless you want it drowned, as I asked for regular and it was like getting extra, but turned out perfect.“

“My fav neighborhood Subway, Couldn't help but notice the prices went up substantially and they no longer accept the coupon. The lady with the long red braids works very hard and nice personality and the other young lady is nice to. I usually leave a tip for them two. The store looked a little empty.“

“It was very good. The owner kept her composure during some silly rude customers. The customers were "EXTRA" especially when you see a line full of people during lunch time. Thank you for being nice and I hope the rest of her day went smoother. Everything is clean and Covid protected.“

“Over all the quality of the food was fresh. Service seemed really rushed even though nobody was in line. They kept asking if everything on the sub was okay not the normal subway experience. It's an airport so notice for atmosphere lol. Overall hope this helps others.“

“I've never stopped at this location until today. There's a young man with long hair and forearm tattoos that was super friendly upon arrival. He seems like he may be new but he is the best customer service I've ever had in a subway! He's probably the only thing that sticks out about this location. Otherwise same old subway. Definitely treat this kid well! I'm sure employees don't make much in these kinds of jobs.“

“I was suitably satisfied during my visit to the 69th and Detroit Subway location. The cheesesteak sub turned out to be very well appointed, with fresh veggies. The cookies were done to perfection, also. I initially stayed away due to issues with freshness with the chain in general, and had bad experiences in the past. I was pleasantly surprised and delighted that this location has its act together. It did our bellies proud.“

“One of the cleanest and nicest subways in Cleveland. The cleanest subway I have been to in the city! The ingredients there also looked really fresh which translates to a better quality sub. The server there was also really nice. Will definitely go here more often!“