“Hands down my favorite location!They literally make you feel like you can “have it your way”Nice people on the drive thru intercom is highly appreciated.I appreciate great customer service and I feel that the staff at this location does a great job at properly managing the orders as well.I also appreciate that they mark the sandwich wraps properly to let you know if there is cheese on the burger or not. They even mark the outside of the sandwich wrapping if it has extra toppings, which is also appreciated.Thumbs up from me (:“
“The food was hot and fresh and so were the people. lol all jokes aside (though much truth is said in jest) the people treated me well. I felt like I was amongst friends (that were busy manning the grill mind you). They were friendly, prompt, and accommodating and didn’t keep me waiting. I would give them 6 stars if I could. 7 even. In fact, who says I can’t?! Therefore, all 5 +2 for a perfect 7 because it was like a meal prepared from heaven.“
“I believe not everybody comes to this place I don't think it's very popular just because every single time I go there they never seem to be ready so you will wait a little bit but the staff is fantastic I love their enthusiasm I believe they love their customers.“
“Their food is always pretty good I have no complaints on that end, but it seems like when I do go they don't have bacon or they don't have pepsi, or sprite, just seems like sometimes or I should say every time I go in there they are out of at least one thing. But I do know that that is not the people that are taking my order or making my food it's not their fault, it boils down to whoever does the ordering might want to do a little better job. But it always has been good and fresh for the most part.“
“They have a brand new building.... It's already gross in there. ?Besides the lack of cleaning (which is free, btw) the food was ok... Something's bad about them fries or the grease, IDK, but it's changed. Service is on par, with the atmosphere. I guess when you own property and buildings you simply gaf about money, rather than service. Gotta look for a better burger King, for myself. This wasn't the first bad time ?“
“This location was a pleasant surprise. I had given up on Burger King generally because of consistently bad experiences at poorly run restaurants. I know I am not alone in that feeling because the Burger King locations have been disappearing all over the north side. We stopped here on a nostalgic whim and it turned out to be a good decision. We got Whoppers, fries, and onion rings and enjoyed the food. Service was good. The dining area was clean although we decided to take ours to go. The drive through was busy and the staff was really working hard and efficiently to keep up. Too bad the fries are not what they used to be, but that's old news.“
“On Jan 4th , '24, I was traveling by myself to Hillsboro Oh, CMH was my final stop. I had an health issue, and was assisted by the young man behind the Burger King counter who came over to check on me, as I'd fallen from a stool after purchasing a meal. I wasn't feeling well , hot & sweaty.Once he helped me get stabled, asked me I was ok, he said he'd get me someone to help.Mr. Terrence Poole came over, and I'm not sure about the wheel chair, but he also assisted me.He went to get assist, but later returned because he couldn't find anyone, to ask me if someone was waiting on me? Luck as it was my son was on the phone, had been cking on me...not planned...but for God!!!Mr. Poole on the clock, took time to make sure I got safely to my son by himself, pushing me in wheelchair, pulling my luggage and waiting at D3 exit intil my son arrived.Thank you is never enough sometimes, a hug and a handshake in today's time is risky, but worth it.However, I want to let management, and others around know there are great people who do care, and show kindness with humanity to others in time of need.Several people witnessed what happened, but when I looked around, only those two young men, the only ones who resacted. One man sat right there, and watched the whole incident, but left as they helped me.I went on with my travels bruised, sore and now home in GA.Yet I can't let this "good deed" by these two young men go unnoticed.I'm an everyday citizen, wife, mother, grandmother, and so thankful I'm in the presence to be with my family.Thank you again Mr. Poole and also the first young man who came to my rescue...RA.“
“I absolutely love this location the staff is always friendly and there's never too long of a wait for my order to be taken out for me to receive my food. They always make sure to give me the appropriate condiments as well before I even ask I appreciate that so much cause some days I'm in a hurry and may forget to request one so the fact they do it just to be nice is greatKid-friendliness: Great menu for the kidsParking: On site parking lots of spaces to choose fromWheelchair accessibility: Many spaces available for whatever need“
“We tried this location again after the remodel and the food was a little better than it was the first time. We went through the drive thru and it took awhile before it was are turn, a couple of other people got out of line and either left or went inside to order.“
“Very nice experience. Quick service. Polite. Thank you!Vegetarian options: I get the whopper with 'no patties ' it is basically a salad on a bun because there are no containers for salads. I respect that. Less plastic. I really wish I could get a salad again if there's a way to pack it with out plastic . I wish there were some kind of vegetable on the menu. Fried green beans? Stir fry? A humus burger? Falafel? Burger King's own made in store meatless patties/nuggets?“
“Just wanted to let the owner(s) of this location know they have a great crew of workers at that location. My husband and I were in Columbus for a flag football tournament on June 10th, we stayed the night at the Best Western across the street. When we walked in we were greeted by the staff. Everyone was extremely polite and courteous. The food was good and hot. We are 65 years old and have never had such pleasant experience with fast food. Thank your employees for a job well done.“
“I went there today with a friend of mine and we had a pleasant experience it was just before Easter and there were pictures of Easter rabbits in the windows so for the atmosphere rating I give it a high mark and the food and the service was excellent“
“It has been years since I have had a good experience at BK! I have searched all over Columbus for a BK that provides good service and good food! Well, I FINALLY FOUND ONE! I cannot tell you how happy I am that I found the Renner rd location! This is the 2nd time I have ordered through the app and was promptly served with GREAT service and PHENOMENAL food! If you're like me and have been craving a good whopper the BK in Hilliard on Renner road is the place! Thank you to the Renner rd BK staff for letting me enjoy my whopper again!“