“I'm not into fast food too much anymore however there's nothing like a good burger.With that being said not all burger places are the same anymore, however, when I want to consistent sandwich this is the Wendy's that I choose to go to unfortunately I just moved to the east side but every time I find myself back on the north side, I'll stop there and get a burger and it's always the same hot, & service is always great, so good job to whomever owns that establishment.“
“Wendy's on Fodor Road may as well close. They had no baked potatoes (a little before 7 pm -- supper time). They always have some sort of issue. Left and drove to the Hamilton Road Wendy's. Friendly, helpful order taker, nice cashier, fast food that was really fast -- including baked potatoes! And LOTS of smiles. I will continue to bypass the Fodor Road location to go to Hamilton Road instead. Great job, everybody! Thank you so much!“
“CICI or maybe it's spelled CECE is a very great employee and very professional! I wanted Wendy's to know how lucky you are to have her working at your location. Please make sure she is recognized and appreciated because she has Excellent customer service !“
“"RYAN, a man of integrity" I must say the service here is phenomenal ?? I ordered the New Loaded Nacho Cheeseburger meal with a side potato. I specifically said; NO BACON! When my meal arrived, it was HOT ? & the fries were crispy ? looking at the sour cream & butter, I was anxious to taste the smoking hot potato. I proceeded to open the container & what do you know it? It was loaded with bacon ? I took it back & explained to Ryan I didn't want bacon! I thought he would fake-me-out & take it to the back, remove the bacon & say; Here you go! ? I watched like a hawk, & to my surprise, he left the container on the counter and bought back a new potato, without the bacon! Excellent job Ryan! ...the story doesn't end there, Ryan then gave me back a dollar & a sugar cookie & said; the bacon is a up-charge!? thank God, there are decent people still around??“
“I have been a regular customer at this Wendy's location, and I am consistently impressed by their impeccable order accuracy. Not once have they made a mistake with my order. The staff's attention to detail is commendable, ensuring a seamless and satisfying dining experience every time.The efficiency and precision in fulfilling orders speak volumes about the commitment to customer satisfaction at this Wendy's. The menu variety, combined with the reliable accuracy, makes it a standout choice for those who appreciate a smooth and error-free dining experience.Kudos to the dedicated team at this Wendy's for consistently getting it right and making each visit a hassle-free delight!“
“I greatly enjoyed my experience at this Wendy's location. Efficient and full of kind and patient workers, my take-out order was given to me promptly and was exactly what I ordered. I know the food service industry is a rough one, I used to be a server myself for Red Robin, but these guys went above and beyond to make my experience simple and enjoyable. Thank you, Wendy's!Parking: Plenty of parking spaces to use should you decide to dine-in.“
“Stopped by Wendy's for a quick bite before a concert and it was the perfect choice! The Jr Bacon cheeseburgers were deliciously satisfying, and the crispy chicken sandwich hit the spot. Fast service ensured we made it to the concert on time. Definitely coming back for more pre-show meals!“
“Best Wendy’s ever bar none! Hot food, cold drinks, super friendly and apologetic for minimal delay! I’m so in love ?Dietary restrictions: I have an allergy to lettuce and onions. They literally changed their gloves just to make my sandwich without possible contamination!“
“The one thing you can always expect and receive at Wendy's is good service. Asking for your food to be made fresh grill don't always happen.Mostly you'll get an old cold crumbly hamburger came out of the universal holding bin.Wendy Houston make the best hamburger out there but now they've fallen down apart about equal to McDonald'sI used to go out of my way to go to Wendy's but not anymore.You can go next door to Long John silver and ask for a piece of fish made fresh.They listen to you and a fresh drop a brand new piece of fish in a hand to you hot out of the fryer.The staff at this Wendy's is awesome but I'm sure it is through management that when you ask for a fresh hamburger off the grill it doesn't happen they give you one out of the universal holding bin.It might be the employees who are making it they just don't care and take one out of the universal holding them because they're already ready for another hamburger.I have made complaints and called Wendy's corporate about the store being locked up in the middle of the daytime they told me somebody would call but nobody has ever called.“
“My daughter and I went through the drive-through at this location, the drive-through is very tight and in a rather sketchy neighborhood. The workers could’ve cared less to fulfill our order, lots of seemingly frowning faces inside the building.“
“Went through the line about 11:00pm thinking that they're about to close and the food probably will be lukewarming if I'm lucky however , little to my surprise everything was hot and fresh and ready to go good job Wendy's 161 and Dublin Granville Road“
“I’ve been coming here since 2005 when I was a freshman at OSU. This Wendy’s is always dependable and can sling great food to the masses especially at rush hour. Consistently 5 stars.Parking: Park in 12th Ave garage (connected to Doan hospital)“
“FIRST OFF MY STARS ARE FOR 1 EMPLOYEE!!!!Even though the dining room cashier walked away and left a line full of people, the manager was on her with her response and her comments to her crew. She even used cuss words. I'm not sure if the employee James Cunningham was a cook, but he did make our food fresh and was very friendly. So our lunch was very good. If I could just rate the employee James, I would give him 5 stars in all categories. But he deserves 10 stars.“
“Every time I visit this location, which is often. The longest part about the visit is figuring out what I want to eat. My food is usually ready before I can pull to the second window and put my money back in my wallet. The service is always the best.“
“Surprised to go into the Wendy's at bethel Road to find a real person to take my order and not a kiosk. The young man taking my order was very pleasant and friendly so much that I felt inclined and did give him a dollar. He said they were allowed to take tips but I doubt that happens very often. I don't like ketchup not even a little bit and often when I order at fast food restaurants I end up at home wiping ketchup off which still leaves an aftertaste the same young man was there at the order pickup he asked the person who made them hey did you make sure there wasn't any ketchup and they sort of shrugged he took the time to unwrap the burger and check to make sure no ketchup on my burger yippee guess what he got another dollar yes it's not custom to tip fast food workers but he went above and beyond I don't know his name but I hope he sees this review and his manager who gives him a raise“
“I was there January 13 2024 at 734. PM. The positive is the branch had good staff and receptive to customer time. My order took more time. The staff at front was Ezra who gave me free Sundae while waiting. It's nice. But I think this branch should have a regular cleaning staff to keep it clean and tidy all the time.“
“Assuming it was the manager who assisted me… I came during a lunch rush, so I expected to have a little bit of a wait, but after she noticed that I was waiting a little longer than other customers, she immediately assisted me and provided me with the best food and best service. Thank you!!“
“It's not about this place. It's about the fact that your spicy chicken sandwich doesn't live up to the commercial that Wendy's has running. I only had 1 small leaf of lettuce, so sad. That the sandwich cost so much, it's no a good deal for the money.“
“Usually I have great things to say about this Wendy’s and eat here on the regular. Few complaints thus far and great order accuracy.Had one negative experience (this store closed early February 15th so I couldn’t get my already paid for mobile order) but the staff did a great job getting me a remake the next day and getting it out as quick as they could. Updated from 1 to 4 stars.“
“I recently visited Wendy’s in Upper Arlington, and I was pleasantly surprised by the overall experience. The location boasts a clean and inviting atmosphere, with a welcoming ambiance upon entry.The staff was notably friendly and efficient, ensuring a swift ordering process. The service was prompt, and my order was accurately prepared. The food quality was impressive—freshly made and delicious, maintaining Wendy’s standard of tasty burgers and sides.Moreover, the dining area was well-maintained throughout my visit, providing a comfortable environment to enjoy the meal. The location's accessibility and parking convenience were also a plus.Overall, my visit to Wendy’s in Upper Arlington was delightful, offering great food, excellent service, and a comfortable setting. I would definitely recommend it to anyone in the area looking for a satisfying fast-food dining experience.“
“Whenever I come here, the food is always above a 10 out of 10. In particular their chili. They always have a phenomenal attitude, they are very personable people, and very kind.I have white glove treatment when I come to this location.Shout out to the Associate Bell’s. She makes me feel like I’m eating from my mother’s kitchen.“
“If I get what I order it would be great I've been going there 2 years almost 4 out of 5 days trying to support the local place and you bond with the people whom work there. The magement now is trying hard to get it back into shape so kudos for you guys of the morning and lunch shift. You keep going guys your get there!“
“My daughter has celiac & we go to this Wendy’s a lot because they have gluten free options, she recently had her blood work done to see if she has been cross contaminated & she hasn’t! They are doing there jobs right & I’m very glad I can trust this restaurant ?“
“I've never had an issue coming here compared to other Wendy's around central ohio. The ladies working the drive thru window are always friendly and nice. Today I was having a great day and I was just shooting the stuff with them and I'll tell ya, they made my day believe it or not a lot better than I already was. Usually I get a smirk from those when I give the free breakfast coupon but these ladies were so genuine and nice. This is the service that I wish all the others places were like. I do recommend coming to this location if you want Wendy's.“
“Someone needs to speak to the manager her name is Sarah I came in around 6:30 and I understand you want it is a fast food restaurant but you don't be rude to people.! You have to be polite to Hispanic people when they cannot understand “
“3090 E Main St. My Crispy chiken asiago sandwich was Fresh & hot. B4 I got to the register Ms Alia & her Boday Language was not profesional. As I'm 3rd in line watching her batting her eyelashes it shows she NEVER know who may be in life & I take surveys *DAILY* LET her know she should NEVER LEAN ON THE COUNTER AS IF THE CUSTOMER IS TAKING TO LONG“
“First off, I would like to thank an incredible employee Brendon for making our Wendy’s experience top tier. He fretted us with great enthusiasm even for it being 11:45 pm. This was our second trip to Wendy’s today due to a horrible experience at the Wendy’s before this. He made this uplifting because we were all upset. Thank you Brendon“
“Had the pleasure of meeting Rhondala due to a mishap. She and Thyra fixed the situation as best they could. *Note*Breakfast must be ordered and you must BE AT THE LOCATION by 10:30. Ordering on the app does not secure your order because the restaurant doesn't even see your order in advance.Parking: They have ample parking and we're experiencing inclement weather but their lot wasn't as treacherous as some I've seen in the area.Wheelchair accessibility: They do have a ramp.“
“Usually not too busy. Decent food. I've not experienced too many wrong orders. Can be a pain getting back onto the main road dues to backup at the intersection.Parking: Plenty of open spots even during rush.Kid-friendliness: Not as fun as the competitor across the street, but still kid friendly.“
“The cashier took my order, despite the fact that they have kiosks, and despite the fact that she looked less than thrilled the whole time, my order was perfect and I'm pretty sure those were the best fries I've had at Wendy's since they changed the recipe.“
“The wait was a bit longer than some other Wendy's, but I can't complain about anything wrong with the order. Food was good, drinks weren't water, specialty sandwhiches were good - which is better than some others I've been to.“
“Wendy's food is what it is. Nothing fantastic, but edible. I went in Wendy's to dine in. There was a server name Elissha . She has to be the best server/cashier that I have ever encountered at Wendy's. Extremely polite and friendly and went out of her way to make my Wendy's experience enjoyable. If they could model the rest of their workers after her, Wendy's would get a lot more of my business!!“
“Literally the best burger I've ever had. I don't know if they use a local butcher but the burger I got tasted like a ground sirloin cut. Every bite tasted like roast beef, I am aware it's a generic fast food restaurant but hot damn was it amazing. Amazing enough that at 11pm I stopped to write a review. The burger really surprised me, I'm literally going to stop in shortly and ask where they get their meat.“
“This Wendy's was open late, lobby open til 11pm, and the worker was so patient as I tried to use a deal from the app plus had to split the payment part cash part card. Everyone was laughing together and didn't act like they hated their job which was refreshing.“