The lady who took my order was rude & bitter from the moment she started taking my order, she made my experience just overall unpleasant
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich, Cheeseburger
Kolton Stayrook
it took 11 minutes to order and get my food, my French fries were cold, and it took 10 minutes before anyone even took my order
Atmosphere: 1
Food: 1
Service: 1
Heather Riggs
We had to wait quite a while for someone to take our order because he "was on break". Granted the sign out front said hiring but you should at least have someone working to take orders. Food was ok, place was very clean.While there one of the employees got into a screaming match with a customer who's order was wrong from the drive-thru. She came in to get her correct order and the employee told her she had to wait outside for her order to be corrected after yelling at her. Very rude, Inappropriate behavior
Atmosphere: 2
Food: 2
Service: 2
Vince Matthews
Got order wronged several
Atmosphere: 5
Food: 4
Service: 2
Larry Dinkins
We came in ordered our food, it was ready right after we filled our drinks. Sat down prayed for our food, talked a little then the manager Muhammad came over introduced himself, asked how we were, if we needed anything, if everything was as expected, and if our meal was hot and as we preferred. He was very professional. Never had a manager come up to us in a Burger King ? before. It was a very nice change of pace. That goes a long way. Thank you Muhammad we appreciate that.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Whopper, Original Chicken Sandwich
sahar mofidi Tabatabaei
It was good, impossible Whopper tastes good?
Atmosphere: 4
Food: 4
Service: 4
David Young
Great people, food is awsome!
Atmosphere: 5
Food: 5
Service: 5
Sahar MT
It was good, impossible Whopper tastes good?
Atmosphere: 4
Food: 4
Service: 4
Benji Leidecker
They had me pull up (I’m guessing to keep their drive-thru times down) even though nobody was behind me. Waited probably like 5 minutes and a young lady ran my food out I checked it real quick and noticed a missing hash brown. She said sorry and would run it back out. She ran in and ran right back out and said “Breakfast is over would you like a fry instead”? I was like Na I will just take my money back for the missing hash browns and she told me I had to come inside for that. I go in and the blond manager lady could’ve cared less and just handed me the 2.50 that I paid.I understand restaurant chains have changed over procedure and it has to be met to be ready for the lunch crowd, but were only talking about dropping some hash browns into the grease to fix the mistake that you made.The lack of any kind of care or customer service at this location is why I will be never returning.
Atmosphere: 2
Food: 1
Service: 1
Kilo D13
Muhammad had an attitude like a nasty attitude roll his eye when I thought I got the wrong order, he don't need to be
6pm . Waited in drive through with no one in front of me for 10 minutes and no response from window. Someone even looked out the drive through window and saw me, so I waited a few minutes and still got nothing. Terrible service just like everywhere else now.
Atmosphere: 1
Food: 1
Service: 1
Sky Blue
The lady at drive thru window was very pleasant and polite. I ordered breakfast croissants. This location changed the croissant roll. The roll they had was disgusting. It was not a croissant but more like a doughy nasty bun to resemble a croissant. I have always enjoyed the nice flaky croissant. Should not have
Atmosphere: 4
Food: 1
Service: 4
Bobbi W
They messed my order up repeatedly which made me late getting back to my job. They weren't even apologetic about it AT ALL
michael warren
Burger King please change the name of your sandwich "Big Fish". You down sized it a couple of years ago and added a more firmer bun. I just got one again today at the drive thru along with COLD fries at the Dixie Hwy Fairfield, Ohio location and couldn't believe how you have downsized it again. It's ridiculous compared to what it once was. Heck White Castle has a thicker fish than you do nowYou should call it the Big Guppy!!!Making food portions smaller and still raising prices=out of business soon!
Food: 1
Mike C
Had a bad experience this morning with the drive-through returned in the afternoon to speak with manager, both him and his employee from the morning or more than happy to take care of me. That’s the meaning of taking a bad thing and making a great thing of it we’ll see them again Monday morning before breakfast. Thank you Mahomed and Heather !
The lady who took my order was rude & bitter from the moment she started taking my order, she made my experience just overall unpleasant
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich, Cheeseburger
it took 11 minutes to order and get my food, my French fries were cold, and it took 10 minutes before anyone even took my order
Atmosphere: 1
Food: 1
Service: 1
We had to wait quite a while for someone to take our order because he "was on break". Granted the sign out front said hiring but you should at least have someone working to take orders. Food was ok, place was very clean.While there one of the employees got into a screaming match with a customer who's order was wrong from the drive-thru. She came in to get her correct order and the employee told her she had to wait outside for her order to be corrected after yelling at her. Very rude, Inappropriate behavior
Atmosphere: 2
Food: 2
Service: 2
Got order wronged several
Atmosphere: 5
Food: 4
Service: 2
We came in ordered our food, it was ready right after we filled our drinks. Sat down prayed for our food, talked a little then the manager Muhammad came over introduced himself, asked how we were, if we needed anything, if everything was as expected, and if our meal was hot and as we preferred. He was very professional. Never had a manager come up to us in a Burger King ? before. It was a very nice change of pace. That goes a long way. Thank you Muhammad we appreciate that.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Whopper, Original Chicken Sandwich
It was good, impossible Whopper tastes good?
Atmosphere: 4
Food: 4
Service: 4
Great people, food is awsome!
Atmosphere: 5
Food: 5
Service: 5
It was good, impossible Whopper tastes good?
Atmosphere: 4
Food: 4
Service: 4
They had me pull up (I’m guessing to keep their drive-thru times down) even though nobody was behind me. Waited probably like 5 minutes and a young lady ran my food out I checked it real quick and noticed a missing hash brown. She said sorry and would run it back out. She ran in and ran right back out and said “Breakfast is over would you like a fry instead”? I was like Na I will just take my money back for the missing hash browns and she told me I had to come inside for that. I go in and the blond manager lady could’ve cared less and just handed me the 2.50 that I paid.I understand restaurant chains have changed over procedure and it has to be met to be ready for the lunch crowd, but were only talking about dropping some hash browns into the grease to fix the mistake that you made.The lack of any kind of care or customer service at this location is why I will be never returning.
Atmosphere: 2
Food: 1
Service: 1
Muhammad had an attitude like a nasty attitude roll his eye when I thought I got the wrong order, he don't need to be
Service: 1
Restaurantji Recommends
6pm . Waited in drive through with no one in front of me for 10 minutes and no response from window. Someone even looked out the drive through window and saw me, so I waited a few minutes and still got nothing. Terrible service just like everywhere else now.
Atmosphere: 1
Food: 1
Service: 1
The lady at drive thru window was very pleasant and polite. I ordered breakfast croissants. This location changed the croissant roll. The roll they had was disgusting. It was not a croissant but more like a doughy nasty bun to resemble a croissant. I have always enjoyed the nice flaky croissant. Should not have
Atmosphere: 4
Food: 1
Service: 4
They messed my order up repeatedly which made me late getting back to my job. They weren't even apologetic about it AT ALL
Burger King please change the name of your sandwich "Big Fish". You down sized it a couple of years ago and added a more firmer bun. I just got one again today at the drive thru along with COLD fries at the Dixie Hwy Fairfield, Ohio location and couldn't believe how you have downsized it again. It's ridiculous compared to what it once was. Heck White Castle has a thicker fish than you do nowYou should call it the Big Guppy!!!Making food portions smaller and still raising prices=out of business soon!
Food: 1
Had a bad experience this morning with the drive-through returned in the afternoon to speak with manager, both him and his employee from the morning or more than happy to take care of me. That’s the meaning of taking a bad thing and making a great thing of it we’ll see them again Monday morning before breakfast. Thank you Mahomed and Heather !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Meal, Chicken Sandwich