Probably the oddest movie experience I have ever had. Only 1 employee working from what I could tell. She was kind, but not super heplful.We were given a menu at the beginning of the movie but it was an hour and a half later until the employee came to take our order, at which point she informed us that they only had popcorn and soda. (Probably shouldn't call yourself a "Dine-In" theater)The screen had stains on it. The seats were office chairs. The sound was muddy. And for the first time in my life, I was too warm in a theater. I was sweating by the end.To top it all off, the bathrooms were...scary. Half the lights were out. Half of the toilets were clogged. Every surface seems to be sticky.The reason I gave 2 stars instead of 1 was due to the fact that the strangeness of all of this actually made it a fun experience somehow. My sister and I had a great time being shocked by every new disaster. Still, I wouldn't recommend this theater unless you want a unique experience.
Andy Vance
I've been attending this theater since the original theater was opened. I've never seen it in such a HORRIBLE state!"Luxury Recliners" are a joke with ripped upholstery, and they are not true recliners.The call lights don't work, and wiring hangs under every table.The screen projection is VERY dim, like they're trying to save money on electricity, although the sound was up WAY too loud.Service was horrible. I had to chase someone down for a drink refill. They were nice about it, but don't make us leave the theater to get service.Pealing paint, noisy air system, dirty bathroom (floor drain clogged, urinal covered with trash bag - out of order, empty paper towel dispenser, etc.), dirty floors and windows.Every storefront next to it is vacated.This place needs demolished.
Christopher Frederick
Haven't been here since it was Movie Tavern. 2 adults 4 kids for the movie dinner and soft drinks was over $200 with tip. I think we were the only people in the whole building. Food was ok but not worth what they charge. The food was served and we never saw her again until we were leaving. When I paid the bill I pushed the button for the tip amount and she erased it and asked for a cash tip. I told her I didn't carry cash and she gave me a disappointed look and brought the tip screen back up. We won't be back.
Three Gals T
Went to see The little Mermaid and the quality of the screen was very poor, now I have to go see it again somewhere else, they need to lower their ticket prices to $4 because it was terrible. Had to scoot up chairs ourselves in order to recline, straws for drinks came unwrapped already, popcorn was somewhat cold like it has been sitting there. I mean it seems like they just did not care at all. First and last time here and I advise no one to come.
Ashley Tekempel
Went here for the first time in probably 10 years and I was astonished. Food was okay.No toilet paper what so ever in any of the stalls. My husband said only three lights worked in the entire men's bathroom. The place was so dead we weren't even sure they were open. No lights on the steps in the theater to show you where the steps are, which is a huge hazard. This place has went to sh! It.
Ashley Wolfe
Took my kids to a matinee here a few weeks ago, and will never be back. This is not a traditional theatre. We stopped at the door ticket booth which looked run down but fairly normal. I wasted over 30 dollars on tickets to walk in and find no concession stand but a closed bar and restaurant. The rest of theatres and building had no lights and was very dirty with office chairs as seating. You have to order your food and have it brought to you, and can only get popcorn and soda in a glass with no lid. It was uncomfortable and I question whether the kitchen is actually ever open and if they are even allowed to cook real food there. I'm not sure how this place was ever given the green light to open. I would suggest if you really want to try this place to look around inside first, then go back outside and buy your tickets if you aren't scared away.
Laura Fields
Our experience was fine, but I can see how these other reviews are true. It depends on your expectations.We walked in and bought tickets 2 min post start time, thinking there would be previews. Wrong. The movie had already started.This is dine-in so you can only order food/snacks at your seat unless you go to the bar area. The box office couple was nice and our server was fast.This is good for a quick movie night post-dinner and no crowds. I wouldn't take a group (unless you book an event), or go with expectations of having an amazing dinner movie experience. The building is old and in need of upkeep.
Rick Eubanks
Always enjoy our time at this theater. It’s a nice, quiet place to catch a movie. The staff is friendly, but a little slow at times. The food isn’t the best, but not terrible. They have updated some seating. I actually prefer the very large theater with the computer chair style seating. The theater itself just feels more genuine. The smaller screens feel more “homey”. I really think it’s a combination of everything that keeps me coming back.
Gavin Sailor
Best Customer Service! We just had an amazing 12 the birthday party and Gigi are host was an absolute rock star! They want your business. We tried to book with AMC.. nope- could care less to help you. Had a party last year with them and I never worked so hard. At Movies 11 they were AWESOME!!! When would you like to book, what time, how many people, how can we help you! They did all the work for me! SERIOUSLY they did everything and wanted my business and were so wonderful
Lauren Storts
We ordered our tickets online, walked in and were given a menu and our tickets n told where to go. As soon as we walked in there was what looked like a family of Indian people in the bar area, being so load(We heard them during our entire movie/time there). We went into the theater, tried the buttons to order food and none worked, after waiting 20 mins without service. Our theater was empty, with just my husband and I we ventured back to the hallway to ask for service. The waitress told us that the buttons didn’t work and that she would be in to take our order, which took about 15 minutes for her to come back. We received our order half way through the movie, were asked to pay as soon as we received our food and were never checked on again(So much for free refills). Now onto the cleanliness of the place, it was by far the most disgusting theater I’ve ever been too. The whole theater smelled like mold and urine. The theater itself, you can tell the floors hadn’t been swept, the tables were disgusting n had prior visitors food/drink at them, the entire time we were there. By the time the movie let out, we went to exit the lobby and that same Indian family was by the exit doors. They all exited the theater the same time we did. I’m not sure if that family owns the theater, but instead of drinking alcohol the whole 3.5 hours me and my husband where there. It may have been more appropriate to check on the only paying customers you had in the theater. I have never felt so creeped out, discussed after leaving a theater in my life. Please don’t waste your money!
This place was awesome. The lady at the front was really really kind. She offered my friend and I food and snacks. It was really nice and clean when we got in and we enjoyed our movie I will definitely come here more often! LOVED THE EXPERIENCE!
K
We went at night and I’m pretty sure we were the only ones there. It felt haunted. Like we weren’t supposed to be there. The woman at the ticket booth was very sweet and they have the best movie nachos we’ve ever had. Despite it being old, I enjoyed it for what it is. I’ll be back ??
Kelly & Tom Wagner
My husband and I went to Mill Run on a week night and had a wonderful experience. We enjoyed very personal service by a lovely lady. The movie was great and the food was excellent. She checked back with us several times to see if there was anything else we needed. We were greeted and thanked for visiting their establishment.
Julie R Kurzenberger
What was once a decent theater with decent service, good food and a full bar has now become a very dirty, messy old cinema, equipped with one friendly employee who says the kitchen isn’t open and that there are no mixed drinks available—though we walked past a full bar. Ironically, though the marquee said we had arrived during happy hour! The theater we were in had a screen small enough that we wanted to sit in the middle, but the only seats in the middle were in the very back so we might as well have been watching a DVD at home. Very disappointing! We used to love this place. What happened?
Tyler Keeley
This theater is not cared for well. It seemed almost abandoned when we walked in. It smells as soon as you walk in. We were greeted by someone and shown to our theater. The theater was quite dark and not clean. Used cups, food bowls, and various other trash was everywhere. The seats were a mix of rickety theater seats and mostly old office chairs. Very cheap and quite uncomfortable. The movie did not start on time and we had to find someone to get them to play our film. The red buttons on the tables for dining that they boast do not work. A whole side of the theater speakers did not work
Probably the oddest movie experience I have ever had. Only 1 employee working from what I could tell. She was kind, but not super heplful.We were given a menu at the beginning of the movie but it was an hour and a half later until the employee came to take our order, at which point she informed us that they only had popcorn and soda. (Probably shouldn't call yourself a "Dine-In" theater)The screen had stains on it. The seats were office chairs. The sound was muddy. And for the first time in my life, I was too warm in a theater. I was sweating by the end.To top it all off, the bathrooms were...scary. Half the lights were out. Half of the toilets were clogged. Every surface seems to be sticky.The reason I gave 2 stars instead of 1 was due to the fact that the strangeness of all of this actually made it a fun experience somehow. My sister and I had a great time being shocked by every new disaster. Still, I wouldn't recommend this theater unless you want a unique experience.
I've been attending this theater since the original theater was opened. I've never seen it in such a HORRIBLE state!"Luxury Recliners" are a joke with ripped upholstery, and they are not true recliners.The call lights don't work, and wiring hangs under every table.The screen projection is VERY dim, like they're trying to save money on electricity, although the sound was up WAY too loud.Service was horrible. I had to chase someone down for a drink refill. They were nice about it, but don't make us leave the theater to get service.Pealing paint, noisy air system, dirty bathroom (floor drain clogged, urinal covered with trash bag - out of order, empty paper towel dispenser, etc.), dirty floors and windows.Every storefront next to it is vacated.This place needs demolished.
Haven't been here since it was Movie Tavern. 2 adults 4 kids for the movie dinner and soft drinks was over $200 with tip. I think we were the only people in the whole building. Food was ok but not worth what they charge. The food was served and we never saw her again until we were leaving. When I paid the bill I pushed the button for the tip amount and she erased it and asked for a cash tip. I told her I didn't carry cash and she gave me a disappointed look and brought the tip screen back up. We won't be back.
Went to see The little Mermaid and the quality of the screen was very poor, now I have to go see it again somewhere else, they need to lower their ticket prices to $4 because it was terrible. Had to scoot up chairs ourselves in order to recline, straws for drinks came unwrapped already, popcorn was somewhat cold like it has been sitting there. I mean it seems like they just did not care at all. First and last time here and I advise no one to come.
Went here for the first time in probably 10 years and I was astonished. Food was okay.No toilet paper what so ever in any of the stalls. My husband said only three lights worked in the entire men's bathroom. The place was so dead we weren't even sure they were open. No lights on the steps in the theater to show you where the steps are, which is a huge hazard. This place has went to sh! It.
Took my kids to a matinee here a few weeks ago, and will never be back. This is not a traditional theatre. We stopped at the door ticket booth which looked run down but fairly normal. I wasted over 30 dollars on tickets to walk in and find no concession stand but a closed bar and restaurant. The rest of theatres and building had no lights and was very dirty with office chairs as seating. You have to order your food and have it brought to you, and can only get popcorn and soda in a glass with no lid. It was uncomfortable and I question whether the kitchen is actually ever open and if they are even allowed to cook real food there. I'm not sure how this place was ever given the green light to open. I would suggest if you really want to try this place to look around inside first, then go back outside and buy your tickets if you aren't scared away.
Our experience was fine, but I can see how these other reviews are true. It depends on your expectations.We walked in and bought tickets 2 min post start time, thinking there would be previews. Wrong. The movie had already started.This is dine-in so you can only order food/snacks at your seat unless you go to the bar area. The box office couple was nice and our server was fast.This is good for a quick movie night post-dinner and no crowds. I wouldn't take a group (unless you book an event), or go with expectations of having an amazing dinner movie experience. The building is old and in need of upkeep.
Always enjoy our time at this theater. It’s a nice, quiet place to catch a movie. The staff is friendly, but a little slow at times. The food isn’t the best, but not terrible. They have updated some seating. I actually prefer the very large theater with the computer chair style seating. The theater itself just feels more genuine. The smaller screens feel more “homey”. I really think it’s a combination of everything that keeps me coming back.
Best Customer Service! We just had an amazing 12 the birthday party and Gigi are host was an absolute rock star! They want your business. We tried to book with AMC.. nope- could care less to help you. Had a party last year with them and I never worked so hard. At Movies 11 they were AWESOME!!! When would you like to book, what time, how many people, how can we help you! They did all the work for me! SERIOUSLY they did everything and wanted my business and were so wonderful
We ordered our tickets online, walked in and were given a menu and our tickets n told where to go. As soon as we walked in there was what looked like a family of Indian people in the bar area, being so load(We heard them during our entire movie/time there). We went into the theater, tried the buttons to order food and none worked, after waiting 20 mins without service. Our theater was empty, with just my husband and I we ventured back to the hallway to ask for service. The waitress told us that the buttons didn’t work and that she would be in to take our order, which took about 15 minutes for her to come back. We received our order half way through the movie, were asked to pay as soon as we received our food and were never checked on again(So much for free refills). Now onto the cleanliness of the place, it was by far the most disgusting theater I’ve ever been too. The whole theater smelled like mold and urine. The theater itself, you can tell the floors hadn’t been swept, the tables were disgusting n had prior visitors food/drink at them, the entire time we were there. By the time the movie let out, we went to exit the lobby and that same Indian family was by the exit doors. They all exited the theater the same time we did. I’m not sure if that family owns the theater, but instead of drinking alcohol the whole 3.5 hours me and my husband where there. It may have been more appropriate to check on the only paying customers you had in the theater. I have never felt so creeped out, discussed after leaving a theater in my life. Please don’t waste your money!
Restaurantji Recommends
This place was awesome. The lady at the front was really really kind. She offered my friend and I food and snacks. It was really nice and clean when we got in and we enjoyed our movie I will definitely come here more often! LOVED THE EXPERIENCE!
We went at night and I’m pretty sure we were the only ones there. It felt haunted. Like we weren’t supposed to be there. The woman at the ticket booth was very sweet and they have the best movie nachos we’ve ever had. Despite it being old, I enjoyed it for what it is. I’ll be back ??
My husband and I went to Mill Run on a week night and had a wonderful experience. We enjoyed very personal service by a lovely lady. The movie was great and the food was excellent. She checked back with us several times to see if there was anything else we needed. We were greeted and thanked for visiting their establishment.
What was once a decent theater with decent service, good food and a full bar has now become a very dirty, messy old cinema, equipped with one friendly employee who says the kitchen isn’t open and that there are no mixed drinks available—though we walked past a full bar. Ironically, though the marquee said we had arrived during happy hour! The theater we were in had a screen small enough that we wanted to sit in the middle, but the only seats in the middle were in the very back so we might as well have been watching a DVD at home. Very disappointing! We used to love this place. What happened?
This theater is not cared for well. It seemed almost abandoned when we walked in. It smells as soon as you walk in. We were greeted by someone and shown to our theater. The theater was quite dark and not clean. Used cups, food bowls, and various other trash was everywhere. The seats were a mix of rickety theater seats and mostly old office chairs. Very cheap and quite uncomfortable. The movie did not start on time and we had to find someone to get them to play our film. The red buttons on the tables for dining that they boast do not work. A whole side of the theater speakers did not work