“Great place to grab a quick bite. The made-fresh quality and friendly service makes this restaurant stand out from the other options nearby. Love that they got new extra sides too! Not that I don’t love the waffle fries, I just also love having extra options!“
“Ordered 2 sandwich trays for pick up at 11:30 AM on Sunday, 10/22/23 for a family function. The sandwiches were a huge hit and they tasted awesome as always. Everything tasted fresh. I was lucky to get one before they disappeared. Every one asked where I got them. These party trays were also priced perfectly. To the person who took my order and the people who handled my pickup, THANK YOU.“
“I was so happy I made the decision to come here and sit down and have lunch. I was so impressed with your staff. From the moment you walk in the store, you're greeted welcome to Charlie's. They're very accommodating on your meal, attentive, friendly and professional.They work together as a team. The line is short. The food is quick and it's hot and tasty. The atmosphere is pleasant and the restaurant is spotless. Thank you so much for a great visit. I'll be back again.“
“The Roman Burger is a masterpiece. You are a true Clevelander if you love Roman Burgers. I prefer Roman Burger to Polish Boy as far as Cleveland culinary delicacies go. Awesome staff that works hard and cranks out the food in a hurry! Roman Burgers rule!“
“Kamal was ABSOLUTELY wonderful. I came in with many orders for my senior home and he did them flawlessly. He did it with a smile, great customer service and polite. He was phenomenal. I cannot say enough good things about this particular worker. All residents were happy with their sandwich orders as they were all correct- even though there was double digit orders. Many thanks to you Kamal, you are truly appreciated.“
“I have been a loyal customer to the Subway on Detroit Rd. in Rocky River for years. I have always found most of the staff to be professional, courteous, and knowledgeable. The restaurant is always clean. Unfortunately I attempted to place a pick up order approximately 3 weeks ago. I was told I had to place the order online. I explained that I had a procedure done on my eyes and couldn't see well enough. I was shocked. Her response was this. "Sorry that's our policy." I would encourage anyone to still go there. It is clean and the staff is usually kind in every way. Sadly they lost a very loyal customer in me. To my main man John I'm sorry.“
“Placed an order through the app and it was accidentally picked up by someone else, the owner understood what happened and had my sandwiches remade as I waited. The kid (Mixed guy with a really good curly Fro) who made it could teach a lesson in humility and customer service. He was so chill and apologetic. They will definitely get my business again!“
“Service was Freakishly Fast as usual. Order was served correctly on the first attempt with every detail. Staff was very friendly and labeled both sandwiches appropriately. I ordered the Italian Nightclub and also a Turkey and Cheese. Both sandwiches were amazing and the bread was very fresh. I'll return for more in the near future.“
“Such a cute fun place. Great spot to relax, watch TV, do homework, etc..They have bagels, sandwiches for lunch and breakfast, coffees ☕️, and acai bowls!Cute decor and feels like home.Staff was wonderful.Plenty of parking.Great place for adults and kids.I will definitely be back.“
“The man that answers the phone is a disembodied spirit from another plain.He is only available to let you know about the flavors you are going to savor as you float down the river Styx. Not everything is available for everyone. Only he knows your sandwhich worth.“