facebook instagram facebook instagram

Chipotle Mexican Grill

$ • Mexican, Fast Food

Hours:
36200 Euclid Ave, Willoughby
(440) 942-5897

Take-Out/Delivery Options

Customers' Favorites

Chipotle Mexican Grill Reviews

1.7 (145)

I explained to the first person that I had not been to Chipotle 's in years. I had questions about food choices. She was rude and not helpful at all. The next two people were better. Not great. There were no clean tables and the trash cans were all overflowing. There was no diet Coke. Then, I began to eat. Even the steak was ice cold and full of grissel. I do not recommend this place to anyone. Huge disappointment.

It doesn’t pay to order online; at least 5 walk-ups have been served while I’ve been standing in a mobile order pickup line. The order confirmation said 4:40PM. I got here at 4:45PM and they said it had not been started. It’s 5:55PM and still no sign of anyone’s order on the shelves. At least I have time to write this review. …Order finally emerged from the kitchen at 5:05PM. It’s Cocos Locos next time.

Entire staff stopped food service to participate in a fist fight in the parking lot. Allowing food to burn on the grill and customers to stay waiting. Lobby was filthy with food on floors and tables.

More Reviews(374)

Ratings

View all photos

Hours

Monday 10:45AM - 11PM
Tuesday 10:45AM - 11PM
Wednesday 10:45AM - 11PM
Thursday 10:45AM - 11PM
Friday 10:45AM - 11PM
Saturday 10:45AM - 11PM
Sunday 10:45AM - 11PM
Updated on: