“Tim Hortons 156 Sandalwood Pkwy)We had the pleasure in working with Tim Hortons the weekend of Feb 9 to 11 for a local community event hosted by Skate Canada Brampton- Chinguacousy at Cassie Campbell. Tim Hortons supplied us with Chili and soup which was received well by our volunteers that helped with the event. This location from time of request leading up to the event was in communication and ensured all our needs were met. The manager Connie of the location delivered exceptional service and this was mirrored by the food provided. We would like to thank you Tim Hortons in partnering with us for our event. Your support went a very long way and it was very much appreciated. I would recommend this establishment not only for your personal needs but for planning of any events that require items.Nicole (Hospitality Lead)“
“| At our local Tim's as always: |Great food, awesome selection options, as well as some brilliant customer service in every way!!This is where we always stop by for fresh coffee before a lengthy road trip over three hours in length.Overall, Tim's makes it fresh.Parking: Just like most of the other parking lots at plazas in Brampton, however, if you have found a great parking spot, please claim it. It's totally worth the struggle and you have done a good job.Kid-friendliness: Awesome. One hundred percent efficient.“
“Today I bought my usual coffee and sat down at a window booth waiting for my lift driver to pick me up. The staff at that location have always been very polite they keep it fairly clean, and I look forward to receiving the same service I had today on my next visit. Got some beautiful staff here!!!!? ☕️??“
“I come here very often as it's close to my work. The staff have always been exceptionally friendly. The food is good most of the time, sometimes they get the modifications wrong or it's a little burnt, but it doesn't happen often. Overall, it's a pretty good store.“
“What I’m about to type is going to be hard to believe, but yes, there actually is a Tim Hortons in Brampton that doesn’t overcook and burn everything. This is not a one off, this is every time. Thank you ladies for making my food delicious every time. Also for those people complaining about a long line up - why not download the app and place a mobile order?“
“This is a nice, but busy store in Brampton. The location is a bit of a challenge to get in and out of, but certainly worth the visit. Staff are friendly and helpful, when I had an issue with my Tim's Card on my phone, they helped me sort it out. The coffee and sandwich I had here were delicious.“
“The staff are very friendly and fast on helping customers. One staff member, his voice is like radio. Announcers lovelyParking: Sometimes it is hard to find parking ,because it's in the plaza but still you find parking“
“I just don’t like when my cup is and food wrapper is messed up with some kind of oil and sugar or sticky things !!Vegetarian options: We only eat specific ( halal ) we don’t need our food to be tuch Ed with other people food and share the gloves…!“
“Tim Hortons offers a decent cup of coffee with a smooth and familiar taste that many find comforting. However, some individuals may find it relatively standard compared to other specialty coffee options available. Overall, it's a reliable choice for a straightforward, satisfying coffee experience.“
“I have been to this location several times recently and have had no issues. Must have improved customer service since other's reviews from a few months ago. Customer service is far better here than at other local locations, so I'm sticking with this one. Last time during a snowstorm I was kindly and apologetically asked to pull around to park in the front for one of the items and after less than a couple of minutes of waiting I had my full order and an extra treat, they said since I had to wait, plus staff apologized several times. Totally unexpected and thoughtful act of kindness. It worked. I'll be back. Well done!“
“This Rabba location has the best people working there. Service has always been above par as far as I'm concerned.The store also provides a large variety, including a deli hot counter, Subway, and Timmy's . I don't think anything is lacking... if you need it, they most likely have it. Prices are very reasonable for the convenience as well and not excessive.“
“I’m GURINDER SINGH GURIFROM_ LUDHIANA (PUNJAB) India ?????The quality of their coffee exceeded my expectations. My chosen concoction was rich, aromatic and cooked perfectly to my liking. I had my favorite coffee on a bagel which complemented my coffee perfectly.With the establishment's relaxed atmosphere, comfortable seating and clean environment, I go for a relaxing and enjoyable visit every day. The attentiveness of the staff to maintain cleanliness and the welcoming atmosphere added to the overall positive experience.Consequently, my daily visit to Tim Hortons includes a delicious coffee. Friendly service, high-quality coffee, and delicious treats make it a go-to destination for coffee lovers. I go to Tim Hortons every day for a satisfying visit and to enjoy myself. And my coffee is delicious and enjoyable. ❤️❤️Thank you to all the staff may you always be happy ❤️❤️❤️“
“This became my regular spot to get my ice capp after the tim hortons beside the shoppers drug mart messed up my ice capp and refused to fix it. Some of the workers have attitudes because i like, a certain amount of cream in my ice capp. So i decided to try this location and they have been awesome towards me and they make my ice capp perfectly. I wish i knew the two workers name but i enjoy this location.If they made sandwiches i would stop going to the other location completely.“
“Had the most stressful couple of days and ongoing, stopped drinking tims coffee for about a month now and decided to have one today.My first visit at this location and was extremely busy, drive thru/in store. The lady who served me "unfortunately did not get her name" was so energetic and have amazing customer service skills and speed of service she completely made my day I had to do a review in my car. She is believe to be dirty blonde and was on the register near the driver thru pretty lady, not sure if she's a manager or not but she is amazing, thank you.“
“Tim Hortons is a Canadian fast-food restaurant chain that specializes in coffee and donuts. It was founded in 1964 in Hamilton, Ontario, by Canadian hockey player Tim Horton and businessman Ron Joyce. Today, Tim Hortons has over 4,000 locations in Canada and around the world.The menu at Tim Hortons includes a variety of coffee and tea beverages, as well as baked goods such as donuts, muffins, and cookies. The chain also offers breakfast sandwiches, soups, and sandwiches for lunch and dinner. One of the most popular items on the menu is the "double-double," a coffee with two creams and two sugars.In addition to its food and drink offerings, Tim Hortons is known for its community involvement and charitable giving. The company sponsors a number of youth sports teams and community events, and has raised millions of dollars for charitable causes through its Tim Hortons Foundation Camps and other initiatives.Despite its popularity, Tim Hortons has faced some controversy in recent years. In 2018, the company was acquired by Restaurant Brands International, a holding company that also owns Burger King and Popeyes Louisiana Kitchen. The acquisition led to concerns about the quality of the food and the treatment of Tim Hortons employees.Overall, Tim Hortons is a beloved Canadian institution that has become an important part of Canadian culture. With its wide range of food and drink options, as well as its commitment to community involvement and charitable giving, it is a popular destination for people of all ages.“
“One of the best locations i have ever visited.Exceptional Customer Service.I would like to recognize the employee name Simran she is doing very great job.This is not the traditional location so it’s obvious that one will not get same experience as Traditional tim hortons but the employees doing really very great job also they facing very rude customers and people being very disrespectful to the workers because of menu unavailability.“
“I ordered a turkey sandwich with cheese, no bacon, but it came with bacon. Luckily, I checked it before I started eating. I had to return it for the correct order.The floor was being mopped at 10 am while customers were lining up to order.Generally, it's a great place to eat.“
“I just had a coffee and donut that's it but the lady was so nice to help me pay with my points and she explained all the menu items with the associated reward points, not only that, she gave me the brochure where the details are given so that I don't get confused next time!“
“I'm a drive-thru customer. The gentleman who takes your order (mornings, usually) is very clear to hear and very easy to understand.The ladies at the window are very pleasant (not sure if it's bc they 'know' me.)Mid-Jan was my birthday, and on my app, it said, "The Birthday Treat is not applicable to you." That was it, no reason.I still went to Timmys (drive-thru) and ordered my reg Med Iced Coffee made with milk, extra base. I got to the window and inquired with the lady why the birthday treat wasn't applicable to me, even though it was my actual birthday? (I had my driver's licence & app ready to show if needed). The lady got another lady to come to the window and told her what I had said, she looked at me and handed me my Iced Coffee and said "I'm sorry that happened, enjoy your birthday Iced Coffee, Happy Birthday." I said,"Wow, thank you very much!" And I drove off.Thanks, ladies!**Would love Tim Hortons in general to have the option of adding our rewards number on Skip, Uber and Dash delivery orders, like other restaurants allow**Parking: It's a strange lot. But parking I'd available for free.*If you park yo go in, you'll probably walk though smokers on the 'patio', it's gross to walk through cigarette smoke.**Be careful of the homeless around they're harmless but will stop to ask for money. (Even while in the drive-thru, they bug you)Unfortunately, it's an issue with this plaza/area.“
“I dropped one of my coffees outside and the lady who I asked for the second coffee from gave it to me for free when I told her I came back to get another one after my first coffee fell down outside. I appreciate this kind gesture. I got the coffee at 12pm today and I caught a name that begins with the letters S U R V if you're able to pinpoint the name of the staff. Very good service here“
“This location is by far the best Tim's in the area. The drive through can get busy at peak hours but the guy on the speaker taking your orders is always coherent and listens to your order carefully. The ladies at the drive through window are the friendliest around. They take great pride in their customer service and have a friendly attitude in keeping the line moving efficiently.“
“Tim Hortons is a good place for a decent quick cup of coffee. These shops are usually fairly clean, provide standard fare, and good value for the money. The baked goods are not as fresh and varied as they used to be when they were made onsite, though they are passable, but nothing fancy. I do like their dark roast coffee when it is freshly brewed.“
“I normally go through the drive-thru Monday to Friday. The girls that serve me are truly awesome. They always remember my order. I get the best service ever. Thank you Anshpreet Kaur, Gursimrat Kaur and Harwinder Kaur. You guys are the greatest. Tim Hortons, don’t ever let these 3 go ?Maryse“
“As usual, Tim Hortons is the place to have a quick bite with amazing coffee with your friends or clients . This location is one of the best in Brampton. I visited this place to meet one of my friends . The best part of this location is that it is quieter than other locations, and you are able to have a proper discussion with the people you are sitting with.“
“This review is for the awesome coffee I get every morning from a girl . I don't know her name but she makes my day with awesome consistent taste of coffee and smile on her face . Plus she never forgets that I need a sleeve with my coffee.Awesome service. The world needs more good people like you .“
“I just wanted to give a shoutout to the amazing team at Tim Hortons! Every time I visit, I'm greeted with a smile and treated with such kindness. They go above and beyond to make sure my order is perfect, and their customer service is top-notch. Thank you to the team for always brightening my day with your positivity and great service!"“
“This location is very busy this time in the morning. There was about 10 staff and they were doing well keeping up with the orders.We dined in. It would have been great if we had a way to clean our tables when we were finished as there didn’t appear to be enough staff to clean tables once customers leave. Overall great experience.“
“This place is amazing ! They offered the best coffee and showed the best attitude to its costumers especially the one of employee ranjeet . She is very polite and friendly with the customer. Whenever i am visiting she is always helping me regarding my tim hortons app and offers. Last time when i visited there i had offer regarding free iced mocha cappuccino and she helped me to get it free. She has always smile on her face. God bless her.“
“It's a very busy restaurant, but they are very fast to serve the customer. I can't complain about cleanliness. Their first priority is to serve the customer but when they get a chance a staff starts cleaning the dining area sweeping the floor and changing the garbage bin.Wheelchair accessibility: Door and table“
“Experience at this location was good but Experience with Tim Hortons Rewards program was not good.They had a bug in their system, if customer is getting more than 1 reward it does not allow, if customer canceled the order and order again they cannot use reward points the same day.“
“I had the pleasure of experiencing Ranjeet's exceptional service at Tim Hortons, and I must say, it was truly remarkable. His dedication to ensuring customers have a fantastic experience was evident from the moment I walked in. Ranjeet's friendly demeanor and efficient service made my visit enjoyable. He goes above and beyond to make sure orders are accurate and served with a smile. It's employees like Ranjeet that make Tim Hortons a great place to grab a coffee and a bite to eat. Keep up the fantastic work, Ranjeet!“
“The staff Jaspreet was poorly trained. She charged me for extra items! Plus she didn’t know much about the app and coupons use.she replied rudely when I asked her why I get to overcharged. She should be fired and bad for customer service.“
“Served by Kiran at drive thru couple of days ago! Usually anywhere you go they rush while taking your order but Kiran made sure she got all my drinks right and corrected any mistake without any frustration. She also greeted me very politely when I got to the window. I just wanted to say I was impressed and super happy with the service so thought I would leave a review !“
“The food and the atmosphere here is great but the only problem I have is with the service.. it's too slow and some of the staff are very rood and they love to argue with the customers. I forgot the name of one lady staff but she is very rude and she seems to be in a very bad mood all the time. You can tell by her facial expressions and the way she talks (her tone)“
“Staff have no patience for quality customer service. They rush you through the drive-through, very unpleasant. Every time I order a bagel, it has clumps of butter on it. They are looking at how fast they can serve you and forget about quality of work.“
“Great place to grab your go to drink and donuts/muffins/cookies, they don’t cook stuff inside, so only limited on display food was available.Only thing disappointing was that, I ordered XL French Vanilla and the cup was not filled fully. 1/3 of the cup was empty“
“Excellent service and very friendly staff. This is a much smaller Tim Hortons location inside Metro and they don't have a full menu here. They only have some donuts and some bagels and they don't sell any lunch items but they do have most or all of their hot beverages sold here which is convenient.“
“What can I say about Brampton tim hortons locations every location had different taste how come international students they don't care about service they just care about their operation of hours really when I go somewhere north all white people's working there everyday same taste coffee they serve not like in Brampton every location have different double double coffee if you guys have same measurements why its different i am not talking about this location i am talking about all of Brampton so please do your work they pay you and people's deserve what they pay and expected“
“Served by Srushti Usually anywhere you go they rush while taking your order but shrushti made sure she got all my drinks right and corrected any mistake without any frustration. She also greeted me very politely when I got to the window. I just wanted to say I was impressed and super happy with the service so thought I would leave a review“
“Typical Tim's experience. Food was predictable, taste was standard, and service was at par with any other Tim's.The drive-through experience was good. The order process was standard, and the delivery was quick and accurate.Good teamwork overall, and though this place is busy and has an awkward drive through exit point....it's still worth a visit.Vegetarian options: Everything bagel with herb and garlic spreadGrilled cheese melt with vegetablesCookiesDonuts and crossaint.“
“Small little Tim's location but very efficient drive through system. The ladies take your order and move the line along very quickly. Compared to other Tim Hortons, this one is a very quick drive through no matter how long the lineup. Inside the restaurant is tiny so there is no place to sit and enjoy your coffee. This is more of a drive through location for people who want good coffee and don't have too much time to spend.“
“The service at this location is pretty well. I love their customer service especially from Harmanpreet Kaur. She works very hard and I’m a regular customer she does drive-thru most of the times. And, always she is very nice to everyone. She makes food perfect and tasty all the times. Even every week of Saturdays and Sundays, she works alone at drive thru. She is really a hardworking girl.“
“Tims always ensures you are treated well. I have yet to come to one that is not upto mark. Not there can't be one, just that I have to find that one to mark down. So far so good. Keep up the good work. Just work on making your coffee better. It's not perfect. ? Good luck and see you guys again!!!“
“My experience was nice at this place, even tho i went late at night there but the staff greeted me very politely. Overall it was a great experience though the thing i wanted to order was unavailable that late at night but i would like to visit this place soon.“