“I had a very nice experience with this very nice girl Arshpreet Kaur. She has such a sweet smile while attending to customers. Not to forget that she was quick in serving me too. I will definitely visit again thanks to this kind of service.“
“I go here 4 days a week for lunch. My only gripe. Is the lack of Soup choice. I wish they had a cream mushroom soup. But ill even take their loaded potato bacon soup thats listed on the app. Everytime i order it on the app and when i arrive they tell me all they have is chicken noodle. They sometimes have cream of broccoli but who in there right mind ever craves broccoli? More soup choices please!“
“Hey it's a Tim's so what's more to say that has not been said. Been here at various times and no major complaints. I did take one star off as several times the evening visits showed dirty tables and floor with no one checking the seating area. Food always good and fairly fast service. Note: a large industrial complex is being built across the street so this place is going to be real, real busy and the owner is going to be swimming in donuts of bliss. ?“
“Hubby and I stopped here for a quick iced coffee and donut on a hot day. The atmosphere is nice for sitting, staff were nice and quick and food was good. The only downside to this Tims is that they do not have a drive thru and parking was congested.“
“I just started going to this location a month or so ago and I have to say I only go to this one. I'm an early riser and this staff is awesome. Always seem to be in great spirits and the coffee is consistently just the way I like it.I don't know what your doing but thank you. Its the little things in life and this starts my day off just something extra.“
“Usually a great place to relax with a coffee and delicious treats but Thursday night at 8:30 wasn't! They were understaffed. Only 3 people. I ordered a sandwich. They were out of buns so a wrap was the substitute. No one was making it.After 5 minutes, the woman who took my order began making it. By that time, my ride( Mobility Plus) had arrived & I was in danger of losing it( only wait 5 minutes) or my sandwich. She made it in time but as it was a BLT, I would have liked the bacon to be hot & crispy. It was cold & soft.The coffee was fresh which always isn't the case with decaf. There was, however, no choice of doughnuts or other baked goods. Is that always the case at the end of the night?The barista was friendly, helpful & pleasant. She's an older woman who's worked there for years.All-in-all, my experience was so-so!Accessibility: ⭐⭐⭐The outside door is not working automatically. I use a mobility device & had to struggle to get in. Seating is a challenge as there are few accessible seats. Aisles are not wide enough plus there is no place to park a mobility device except at one table which was being used by an able-bodied person.“
“They have one person doing backflips when they come and bring your order OverKid-friendliness: They put the kids in a cage for you to drink your coffee and enjoy itWheelchair accessibility: I got awesome ramps that you can catch some air with“
“Found myself without breakfast and decided to order from Tim Hortons. To my delight, my order arrived promptly within 10 minutes. I opted for the barbecue chicken wrap, and it was absolutely delicious. The flavors were well-balanced, and it left me satisfied. Gave one French Vanilla to my car mechanic as well. The quick service, tasty food, and delightful beverages make it a go-to spot for a satisfying meal or snack.“
“Borden and King street Tim Hortons in Kitchener is excellent. Staff and service are great. I am a happy customer and I appreciate all the staff!This is my go to place as well as Tim Hortons in Lancaster and Bridgeport is my second favouright! ?“
“I have good experience all over whenever i visit there. I really appreciate the girl working in the afternoon around 5 ft 6 little bit chubby. i couldn't get the name coz of the way she is running back and forth to make drinks and food same time. But yhe disappointed when i hear weird names or see them on kiosk display screen such as mahesh dalla, ben dover etc. Felt bad for employees who have to go through all this. But over all its good they tried their best despite anoyeed by some crackheads. Homeless people cannot be avoided.“
“I just want to say I was very happy with my visit here today. We came to Tim's because we had a bad experience with McDonald's. When we were here we were informed that they were out of hashbrowns. The girl working the food counter, Melody, automatically took charge and asked us if we wanted wedges instead and extra bacon on the farmers wrap. I was extremely impressed with her professionalism, courtesy, and willingness to go the extra mile. She deserves a raise or promotion. Very happy with my experience today.“
“It's nice store that's situated well as it is near a gas station and both are near a plaza with a lot of great places for your once a week or month grocery run's as every thing is here. As for the Tim Hortons it self it has everything you need or want from one“
“I made a bone-head mistake and ordered ahead for what I thought was this location…it was not. I waited for my mobile order and couldn’t figure out what was taking so long. One of the employees asked to see and pointed out that I was at the wrong location. They were very busy, but offered to make my order so I didn’t have to go to the other location. It was nothing big, but I was grateful, as they really didn’t have to do that. Thank you!“
“I often enter or drive-thru our neighbourhood Tim's and I admit, sometimes because it's my daily routine, so I don't always pay much attention to my server. I believe it's because everyone who has ever served me at all of the Tim Hortons I visit, are very friendly, so polite and efficient...and that being said, I've come to almost take it for granted.. because that's just the way it is at Tims.It's welcoming and friendly, always.I appreciate all the people who serve us every day, always with a smile and friendly demeanor. Thank you ? ☕“
“The employees at work at this Tim Hortons are extremely respectful and polite and prepare your order as soon as I can. This Tim’s in the hospital is extremely busy and constantly pumping out orders sometimes they get behind but that’s completely acceptable given the environment. 5/5 for the food and the quality of the customer service“
“The behind the counter staff was taken to task by Karen, who did insist and ultimately speak with the manager. All over a bit of overdone bagel (the food prep gal scraped some darker crumbs off). Kudos to the team for handling it well and to the manager/owner for stepping up. My bagel was just fine. Lol.“
“Thrilled with my experiences at Tim Hortons! The welcoming atmosphere, paired with a diverse menu of delicious treats and beverages, makes it a cherished destination. The consistently friendly and efficient staff contribute to a positive and enjoyable visit. Tim Hortons' commitment to providing quality coffee and a variety of snacks is evident in every cup and bite. Whether it's a quick coffee stop or a leisurely meal, Tim Hortons remains a reliable and beloved choice. Highly recommend for anyone seeking a taste of Canadian hospitality and a satisfying coffee experience.Vegetarian options: Muffins“
“I will choose this location over any other’s that I’ve been to in the area because of how efficient & prompt they are at the drive through! A perfect place to go on short lunch breaks or running late to work. I also appreciate the friendliness of the staff!“
“I travel all over Ontario for work and I visit many Tim Hortons . Every staff member smiled at me. They were attentive to details. They greeted regular customers and each other with a smile. One of the friendliest Tim Hortons I have ever visited.“
“I used to rate this location a 3 but it has improved in the past year.Probably a mixture of the renovation and Improved service, plus they don't seem to be as understaffed as they used to be.Edit: Changed the rating from 5 to 4 for the sole reason that I found out they discontinued Honey Mustard“
“Everything is usually as normal/expected - except they like to pretend the drive thru is a Nascar pit crew. This isn't entirely a bad thing and perhaps it only being during the morning rush, but on one hand it's a miraculous demonstration of speed and performance, and on the other hand I would like to not be treated like a slab of meat being churned through the factory. You barely have enough time to get your wallet and food settled before you're rushed through. Again, not entirely a bad thing, just found it comical.“
“Best Tim's in all of kw. Most others never have what you order or make you wait 10+ minutes but this one always have what you asked for and have it instantly. Staff are great too considering they have to deal with students from the high school all day.“
“Tim Hortons, the iconic Canadian coffee and fast-food chain, holds a special place in the hearts of many, including myself. I recently visited a Tim Hortons in [insert location], and here's my 300-word review:Tim Hortons is a beloved Canadian institution, and my visit to their branch left me with a mix of nostalgia and satisfaction. Known for its coffee and Timbits (donut holes), it offers a taste of home for many Canadians and a warm welcome for visitors.First and foremost, the coffee at Tim Hortons never disappoints. I ordered a classic double-double, and the rich, smooth brew was exactly what I needed to kickstart my day. The aroma alone is enough to put a smile on anyone's face. Whether you prefer it black or with cream and sugar, Tim Hortons coffee is a comforting companion.Now, onto the food. Their menu boasts a variety of options, from breakfast sandwiches to lunchtime wraps and, of course, their famous Timbits. I opted for a breakfast sandwich, and it hit the spot. The combination of a fluffy English muffin, savory bacon, egg, and cheese was both satisfying and delicious. The hash browns on the side were crispy perfection.One of the unique aspects of Tim Hortons is its sense of community. The cozy seating area was buzzing with people from all walks of life, engaged in conversations, or quietly working on their laptops. It's a place where you can feel at home, whether you're a local regular or a traveler passing through.However, it's worth noting that the speed of service can vary. During busy hours, you might encounter slightly longer wait times, but the friendly staff works diligently to serve everyone.In conclusion, Tim Hortons delivers on its promise of quality coffee and comforting food. It's more than just a place to grab a quick bite; it's a cultural icon that brings people together over shared moments and warm beverages. Whether you're starting your day or taking a break, Tim Hortons is a reliable choice that embodies the Canadian spirit of hospitality.“
“I go to this location daily and I get two full trays of coffee for our staff. They're always bright, cheery, and ready to take on the order. They really are such lovely ladies.The manager (I'm so sorry I forget your name) is a very smart, reliable, and patient woman. She has my respect.They give it their all. I can't ask for much more.“
“I asked for help today from the manager, and a special request. The team immediately accommodated to make sure I was satisfied. The lady at the from was very kind in making sure my order was right and everyone smiled which was nice and was very polite; please and thank you. They all made the day great!Parking: A good parking lot with sufficient space; fast moving.“
“This is the most efficient Tim Hortons I have ever been to. The team of young women that typically work together are incredibly quick and accurate at their job. ESPECIALLY with drive through. My husband and I are always in awe of their quality of service.“
“Tim Horton may be turning in his grave a lil, god bless... If he were to see what his always fresh idea turned into and what's become of his bar style coffee house that welcomed loiterers... aside from these changes its still timmies and for now still Canadian so I'll still give them most of these stars...“
“I ordered French vanilla it's was soo osm n thick I felt really good while having it, but I want to suggest timhortons that// I'm a mad addict of French vanilla I will have it I only timhortons where ever I go but in few of the stores I felt it's soo watery in few of stores it's good I think store to store there is lack in consistency in making it please use a standard practice so that my French vanilla from your brand will have its reputation in every store of Tim Hortons thank you...?!“
“A positive change in my routine this morning had me walking in to order my coffee and breakfast items in person and soo glad I did! I had the most wonderful customer service by "Selicitas" considering I was there at the busiest time of the day she filled my order and made sure I was satisfied with everything. 1 hour later I met up with my friend that just happened to stop there to get herself a french vanilla , I was telling her about My great customer experience and she told me that she also has Selicitas as a server and also had great service! Thanks for making your Timmie's Customers Happy!“
“I absolutely love this places coffee!!I've had coffee at every time Hortons in Kitchener-Waterloo and honestly, this coffee tastes the best. The overall sitting experience is also nice!. I'd recommend coming here if you like good made coffee.I don't know why people have a problem with this place but if you want good coffee sometimes you gotta wait for It.“
“I visited this Tim’s for the first time and there was a guy who took my order and also prepared my small coffee 2C 1.5 Sweetner with chocolate syrup in it.This is the best proportion of mix I’ve ever had in any Tim’s. My order is peculiar since it’s with sweeteners, the taste will be really hard to bring it up.This guy, served the best coffee in the Entire Tim hortons franchises over Ontario. I wish I had his name! Good job“
“I have been here a few time. This Tim Hortons is a drive thru as well. The service as far as I know is very quick and it has a nice atmosphere inside. It also has a washroom inside. It also offers Door dash and Uber eats deliveries. For delivery drivers. This place requires thermal bags for delivery.Parking: It's located in a plaza with shared parking with other businesses. The plaza is quite small so there is not much space for parking spots.“
“Food was really good! We had a bagel and an English muffin, my latte was kind of burnt, but it was okay, staff was really friendly, :) this was my first time ever Tim Hortons coffeeVegetarian options: The breakfast menu is mostly vegetarian :)Parking: Parking is big in front of the coffee shop“
“amazing bunch of people. Apaprt from the freshly baked croissants what fancies me the most is the staff's hospitality & that particular sense of "willing to help" which has gone missing from many other outlets. Hari is my go to man :)“
“Always get awsome just wish was away put store specific some items like ice cap flavors changes. More annoyed national holiday or not gotto three stores be out of product walnut crunch. Should be easier notice more so not walking a long adventure go with nothing grrr about use be my gotto item until taken off...“