802 Exeter Rd, London
Young kid working till is a real jerk very terrible customer service, older gentleman is very professional and courteous, food is very good with big portions , falafel was charred and almost burned when i was here last time, good fresh food other wise, get the young negative kid making food and not interacting with customers.
Delicious! Love that they have a salad bowl as a lighter option, it was amazing, and my husband loved his shawarma plate.
Recently travelled to London ON and was looking for a restaurant that was close to my hotel. I decided on Shelby's on Exeter Rd. Called the number to order takeout, the person who picked up was probably not having a good day..after I told him I wanted to place a takeout order he said "I'm Busy..wait two minutes" and then he put me on hold. He did not take my call after 4 minutes so I decided to walk down to Shelby's and placed an order. The food is really great and well presented. You should try the Baklava it is authentic and tastes awesome. I could have given Shelby's a 5 star but for that interaction on the phone I'm giving them a 4 Star. When I visit a restaurant or any Customer Centric establishment good Customer Service is what I look for. Maybe next time I will have a better experience.
Owner of this location is always smiling and great service. Always a pleasure to go to Shelbys Whiteoaks
They serve a fusion of traditional shawarma mixed with other concepts. I tried the shawarma burrito and it was great
This location has recently become one of my favourites. The food is always excellent, prices are great and the staff is incredible. The one gentleman who always seems to be working when i come in (i got his name but drawing a blank, i believe it starts with M) gives the best customer service I’ve experienced in an establishment like this. Definitely deserves some recognition.Would 100% recommend trying this place out!
We had chicken wraps Shelbys wayLarge portions, fresh toppings, friendly staff.Very filling and tasty. We'll be going back soon.
Great, consistent food and friendly, welcoming service! Between date night shawarma poutine, to catering a meal for 30 on a work team day, we couldn't be happier with our experiences! Site is convenient to 401 with adequate parking and parking lot space. Will be back!
This Shelby’s is the best one out of them all! Waseem and Rabee give the best portions for your dollar, does matter if you take out or order in they do the best job!
The Chicken Shawarma rice dish was perfect in the traditional upside down cake meal.The rice was perfectly balanced with the proper spices of the chicken.The garlic sauce was spot on and the hot sauce was not over powering.
I come to this location the most often as I live down the 401 and they are always so friendly and helpful with my questions. Now that I’m a regular I need no help but they are still incredible every single time. Thank you so much to them!
Shelby's offers a delicious array of middle eastern dishes. They have most items preheated and ready to go, so your order should be made pretty quickly.The food tastes great and the portion sizes are a good size for the price. Staff are usually friendly and inviting.
Second time eating at this location. DELICIOUS! We both loved our meals, the mac and cheese shwarma and I think it was called the Alpastor bowl. Everything was so flavourful and both times I have been there, the staff are lively and fun. Much needed at these times. Oh and you have to get a Juicy Professor to drink! Will be back :)
Ordered yesterday the food tasted very cold, the chicken was dry and tasted like it was a day old, the shawarma bread was tasted stale. Won’t be returning here, was very disappointed in the food quality, definitely not worth the price you pay.
Shelby's food is amazing. How does a fast food restaurant manage this high of quality. Even when I get take out from high end dining establishments it's not this good. The presentation is great, and I love that their packaging for take out is kind to the environment. My husband tends to be picky and never really satisfied, no matter where we eat out, but he loves Shelby's. They even managed to settle his craving for mac and cheese today. Upon pick up, the gentleman even told me how to order online next time, for extra savings. 5 stars is not enough for this place.
802 Exeter Rd, London, ON N6E 1L5