Smoke's Poutinerie London

551 Richmond St, London
(519) 850-5353

Recent Reviews

Joseph Dickenson

Always a splendid time dropping by Smokes and supporting the plaid nation, food is always delicious and their slaughterhouse poutine never fails to impress. The added generosity of the staff to offer my daughter a complimentary apple juice to go along with her meal was the cherry on top.

Atmosphere: 5

Food: 5

Service: 5

Travis Hay

Just one person working, and she had an attitude.I walked out without ordering because she passed over grabbing my order to serve Uber eats drivers twice.

Service: 1

Yami Hime

Really disappointed with the service. Tried to call right as I ordered my food to request cheese curds and gravy on the side because the person I'm ordering for has strong food aversions (disability related) and had to call 10 times for someone to pick up the phone. When they did, the woman over the phone argued with us saying she already made it and that she wasn't going to remake it and lied about the Uber driving already picking up the food when he hadn't.It's really not hard to answer a phone or fix something. We were being super understanding and trying to explain to the worker and then they hung up on us. Super rude.

Food: 3

Service: 1

Recommended dishes: Traditional Poutine with Extra Cheese Curds

Nathan Oatman

The quality has taken a steep nose dive since the new owners took over. This used to be my favorite place in town, and now its awful.

Atmosphere: 1

Food: 1

Service: 1

Divya Patel

Asked for extra spicy poutine and bro said I gotchu, 10000/10 ??????

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Inferno

Nicholas Carnegie

Great poutine!

Atmosphere: 4

Food: 4

Service: 4

sahil singla

If you are posting that you are open till 4 AM then how come you guys can say no to customers from 3 AM onwards. Either you guys should change your timings or should improve the quality of your staff.

Service: 1

Jimmy H

Quality has gone down by alot, I ordered 2 different kinds of poutine, a tatertots and a regular one, the tatertots were fine but the regular one, was luke warm and very disappointing, probably won't be coming back.

Matt Chapman

Watched my poutine sit on the counter for 10 minutes while the cashier screwed around in the back. When I finally got my food it was

Atmosphere: 1

Food: 1

Service: 1

Claire Ziff

Some of the poorest tasting poutine I’ve ever had. Fries were soggy, gravy wasn’t very flavourful, cheese curds were cold and tasteless.Prices are expensive for the quality, super disappointed we spent our money on this food.

Nick Mckenzie

Some of the worst poutine I’ve ever had.

Atmosphere: 4

Food: 1

Service: 3

Dakota Reavely

went in late this Friday, I think I got the bottom of the bucket fries? Fries were all small and crunchy, like a burnt texture. perogies were good but, cheese curds still cold, and not melted at all. kind of disappointed by the quality of my meal, especially for the price of the poutines! did share with a hungry little skunk an he was very happy, at least one of us was.

Atmosphere: 5

Food: 1

Service: 5

Sachin Patel

I visited store last week and employee forced me to review on google and when I asked him why he is forcing me to review he told me that owner has told us to do this is not the way to behave with customers.Also after paying with cash I told employee keep the change the employee told me tips are not allowed?.

Atmosphere: 1

Food: 1

Service: 1

World Discoverer

Had a horrible experience today!!!! went to order a poutine and the workers gave a me an angry look. Especially the south asian female worker in the back. She was angrily staring at me for ordering food??? is that not her job?? why was she so upset?? After ordering, she rushed my food and made a disgusting poutine!!! Had to throw it out, it was inedible. What a waste of $15!!!

Atmosphere: 1

Food: 1

Service: 1

Kaylee Robbins

Ordered a tater tot poutine. Asked for specific packaging. They absolutely delivered. 10/10 would recommend.These guys do their best to deliver the best product.

Food: 5

Service: 5

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