747 Lancaster Dr NE, Salem
My chicken was luke warm I arrived 10 minutes early and half my French fries were non-existent. Staff was great. Order chicken strips and French fries. Very disappointing easy take out order.
Was great. I dont remember what our servers name was but she was awesome. We were at table 41 on October 28th around 6-7 pm . The server really made our evening great. She interacted with our baby played peak a boo and it was adorable. She had great suggestions to add goodies to our food to make it better and our drinks were amazing. I wish I could have remembered the servers name as she did amazing. Service was quick. Food was delish and everything was awesome. Next time I'm in the Salem area I will stop by again. Mostly due to the service I received there. Hope you figure out who she was and give her a thumbs up cause she went above and beyond to make sure we enjoyed our meal and genuinely cared about our experience. Keep it up!!!
As a frequent visitor to the Lancaster locationI want to tell you that yesterday I was there and had Kaylin as my server, she gave very good service, stopping by frequently to see how I as doing.and getting my refill before I was done. She helped me do the tabe pay option. It is for these and many other kind acts I will continue to visit this place. Also the manager always stops by my table saying nice to see you again, he is a great asset to this location.
Went out to Applebee's with my wife on 10/6/20, around 7:30pm, we were placed at a tall table near the bar. Food was good, drinks were good. Our waitress, not so much. Had really bad service. Our waitress never checked in on us at all. Didn't ask what sauces we'd like for our fries or wings. Asked her for blue cheese, and she never came by with it. Our bartender who made us our drinks was the one who made our night not terrible. She made sure we were doing alright, and got us boxes. We gave our bartender a 10 dollar tip. Could have been the waitress' but she didn't check on us once, she didn't even take our order. The bartender did. I'm not sure if it's because we ordered cheap or not, but that's no excuse for terrible service. Whoever worked the bar that night, you were amazing! Thank you so much for making our night!
We get meals from this location through Grubhub, and we've rarely been disappointed. Although sometimes they might forget to give us extra sauce, etc., the quality and quantity of the food is ALWAYS great. (I don't know much about the dine-in experience here, but the delivery service is very good.)
Good value food n great company for less than anticipated wait to be seated! 2 for meals are a great go to!
I like their food. Last time I ate there, my plate had chicken and shrimp, the chicken was hot but the shrimp was cold. Very good service!
Stopped in at Applebees today for lunch the door greeter that greeted us needs some customer service training or really hates her job, after we notified her that there was 2 of us she grabbed one me u (from a stack) of menus and told us we could just share that menu. We looked past that and sat down the waitress (Kay) changed the whole experience of the restaurant for us. Kay was very friendly and on top of it , Apple bees Mngt you need to higher more like Kay and because of her great attitude and positive being we will return during her shifts to experience the customer service she had to offer Kay thanks for being you she needs a raise.
Good healthy meal on the way from Seattle to California. Service was very fast. Nice Margaritas. Never disappointed in Applebees- 2 x chicken & shrimp with mashed potatoes. Very affordable healthy meal on the road! $40 bucks and my happy tummy
Friendly people, food is really good and the drinks could be little better they are light on the alcohol.
Awesome place to dine servers were great. Food was good
Waitresses are AMAZING! Tall manager cant remember his name...sorry. Our perfect margaritas were nothing like we had before They were to sour and to much ice. The manager said he would replace or take off our tab. We chose to take off tab. Was not a problem and enjoyed rest of our meal. We also LOVE LOVE the outdoor area. Such a great idea. Hope it continues even in rainy season
I had a awesome waitress named Tracy,she was very attentive and catered to our every needs
Our lunch was so delish! Waitess Heather was great went beyond for us!
Seating was very fast and the food was acceptable. The tables were clean and food was served hot. Salt and tobasco sauce took a few requests to obtain but overall service was good. They clean the bathrooms a few times per hour so they are closed half the time. I will return when looking for a quick dinner.
747 Lancaster Dr NE, Salem, OR 97301