Always great customer service at this store and the workers always seem to make me laugh at one thing or another they're very upbeat.
Atmosphere: 5
Food: 5
Service: 5
Mario Prado
I ended up ordering online wrong location, workers where great dude working gave me the food and understood my situation. Made my day. God is a blessing!
Great people working here. We went for a kids birthday party and everyone was so friendly. Food was quick and good. Best DQ we have been to.
Atmosphere: 5
Food: 5
Service: 5
Jordan Weaver
This Dairy Queen is the best. They make their blizzards the best way possible. Perfect mixing and they always look like the picture when they serve it to you. My family members drive to this Dairy Queen from different parts of town because it’s so much better than the others. However the atmosphere is a little similar Waffle House - You will likely see some shady people inside this DQ but it’s worth it. It’s improved a bit since they remodeled the inside.
Atmosphere: 3
Food: 5
Service: 5
JM
Usually I would just go inside the store. But I was by myself with a sleeping child in the back. Pulled up to the menu/drive through and waited. No one answered, so I thought maybe the speaker was out? Nope, went to the window and there were 4 employees behind the counter laughing and having a great time. 2 of which had mics on their heads just ignoring the window and drive through. Keep in mind I was the only one at the window and drive through.I was ignored at the drive through window before but just pulled around and they were more than helpful that time.Just go home if you don’t want to do your jobs.
Atmosphere: 1
Food: 5
Service: 1
Stan Raber
Very slow, could not get order correct, and the help doesn't seem to care whether they're there or not.
Atmosphere: 2
Food: 3
Service: 1
Sherry Culbertson
Food is always great, however service is always very slow! Need to learn how to hustle for the customers.
I occasionally come here late after work and many of the night crew members here are some of the kindest and best employees I have met. One individual helped me when I was having issues with a gift card and was incredibly kind and patient. They deserve everyone's support. Thank you so much for making my night!
Atmosphere: 5
Food: 5
Service: 5
Bryan McCurdy
The slowest wait time I have ever had the misfortune of enduring. They are eager to get your order and your money then they don't seem to want to get you the food that you already paid
Absolute train wreck. Watched two of their staff get into an argument because of scheduling issues. When the issues ensued one was running around apologizing for everyone but then also shifting blame. Wrong food was being delivered to the wrong table, had to be returned to the counter by the customer and then the same food was then delivered to another table. This place needs to be shut down and overhauled
Jonathan Marshall
I ordered food inside at 317 and after 40 plus wait went up to the front counter to find out what was taking so long to make the food. The front staff member proceeded to get the lead. The lead seemed too be busy making excuses about why they had "misplaced" my order than providing professional customer service. I got a refund on my order and that was the best part of my experience, I guess. I would recommend not making excuses and just correct the matter at hand in future situations.
Atmosphere: 1
Food: 1
Service: 1
Jeff M.
5 star for the customer service. 2 ladies working were great. Food was well.. Dairy Queen food. What you would expect. However, 3 star drop due to ownership. Get the staff new headsets and a drive through speaker! That way they can do the jobs you pay them to do. Half the time getting my order was spent repeating myself because the speakers and headsets were absolute garbage. Finally they just had me pull up to the window to order. Put some money back into your business.
Evan Frank
I went to pick up a door dash for a customer. The inside is supposed to be open until 10pm. It was 9:45 and the door was locked. So I got in the drive thru line. It was full of people, but I noticed many people leave in front of me. So I thought maybe they were out of certain products or something. I noticed that no one was talking through the speaker to the truck in front of me. Once I got to the speaker no one said anything for the 3-5 minutes I sat there. I decided I'd join the truck and go up to the window. I sat there for another 10-15 minutes and no one ever helped the truck in front of me. I decided I needed to move on and cut my losses. So I had to let the customer know it appeared the store was closed even though it says the drive thru is open until midnight. Then I'm supposed to supply door dash with a picture of a closed store which all I could do was take a picture with the lights on. So it was very bad look for me as a dasher and could risk my account being deactivated. Also I lost out on a good paying job and wasted 20-30 minutes. It was a very frustrating experience.
Service: 1
Aimee Esquivel
I ordered online when I went to pick up the manager said they were understaffed and to be patient. So I sat down and waited 45 minutes past the pick up time.which was 15min. From the time I ordered online I only ordered a 3 pc chicken strip and 2 blizzards. They only had 2 cars in the drive through and one Uber eats order before mine. When we finally got our blizzards they were not even blended. Everything sat at the top and just plain ice cream on the bottom so disappointed after such a long wait. Won’t be back for sure !!!
Always great customer service at this store and the workers always seem to make me laugh at one thing or another they're very upbeat.
Atmosphere: 5
Food: 5
Service: 5
I ended up ordering online wrong location, workers where great dude working gave me the food and understood my situation. Made my day. God is a blessing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Strip Basket, Strawberry
I just think they need more and better trained employees. Someone dropped the ball training wise. But it's the world we live in i guess.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Fries, Chicken Strip Basket, Cheesecake, Cheeseburger, Strawberry
Great people working here. We went for a kids birthday party and everyone was so friendly. Food was quick and good. Best DQ we have been to.
Atmosphere: 5
Food: 5
Service: 5
This Dairy Queen is the best. They make their blizzards the best way possible. Perfect mixing and they always look like the picture when they serve it to you. My family members drive to this Dairy Queen from different parts of town because it’s so much better than the others. However the atmosphere is a little similar Waffle House - You will likely see some shady people inside this DQ but it’s worth it. It’s improved a bit since they remodeled the inside.
Atmosphere: 3
Food: 5
Service: 5
Usually I would just go inside the store. But I was by myself with a sleeping child in the back. Pulled up to the menu/drive through and waited. No one answered, so I thought maybe the speaker was out? Nope, went to the window and there were 4 employees behind the counter laughing and having a great time. 2 of which had mics on their heads just ignoring the window and drive through. Keep in mind I was the only one at the window and drive through.I was ignored at the drive through window before but just pulled around and they were more than helpful that time.Just go home if you don’t want to do your jobs.
Atmosphere: 1
Food: 5
Service: 1
Very slow, could not get order correct, and the help doesn't seem to care whether they're there or not.
Atmosphere: 2
Food: 3
Service: 1
Food is always great, however service is always very slow! Need to learn how to hustle for the customers.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Fries, Chicken Strip Basket, Oreo Cheesecake Blizzard Treat
I occasionally come here late after work and many of the night crew members here are some of the kindest and best employees I have met. One individual helped me when I was having issues with a gift card and was incredibly kind and patient. They deserve everyone's support. Thank you so much for making my night!
Atmosphere: 5
Food: 5
Service: 5
The slowest wait time I have ever had the misfortune of enduring. They are eager to get your order and your money then they don't seem to want to get you the food that you already paid
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Strip Basket
Restaurantji Recommends
Absolute train wreck. Watched two of their staff get into an argument because of scheduling issues. When the issues ensued one was running around apologizing for everyone but then also shifting blame. Wrong food was being delivered to the wrong table, had to be returned to the counter by the customer and then the same food was then delivered to another table. This place needs to be shut down and overhauled
I ordered food inside at 317 and after 40 plus wait went up to the front counter to find out what was taking so long to make the food. The front staff member proceeded to get the lead. The lead seemed too be busy making excuses about why they had "misplaced" my order than providing professional customer service. I got a refund on my order and that was the best part of my experience, I guess. I would recommend not making excuses and just correct the matter at hand in future situations.
Atmosphere: 1
Food: 1
Service: 1
5 star for the customer service. 2 ladies working were great. Food was well.. Dairy Queen food. What you would expect. However, 3 star drop due to ownership. Get the staff new headsets and a drive through speaker! That way they can do the jobs you pay them to do. Half the time getting my order was spent repeating myself because the speakers and headsets were absolute garbage. Finally they just had me pull up to the window to order. Put some money back into your business.
I went to pick up a door dash for a customer. The inside is supposed to be open until 10pm. It was 9:45 and the door was locked. So I got in the drive thru line. It was full of people, but I noticed many people leave in front of me. So I thought maybe they were out of certain products or something. I noticed that no one was talking through the speaker to the truck in front of me. Once I got to the speaker no one said anything for the 3-5 minutes I sat there. I decided I'd join the truck and go up to the window. I sat there for another 10-15 minutes and no one ever helped the truck in front of me. I decided I needed to move on and cut my losses. So I had to let the customer know it appeared the store was closed even though it says the drive thru is open until midnight. Then I'm supposed to supply door dash with a picture of a closed store which all I could do was take a picture with the lights on. So it was very bad look for me as a dasher and could risk my account being deactivated. Also I lost out on a good paying job and wasted 20-30 minutes. It was a very frustrating experience.
Service: 1
I ordered online when I went to pick up the manager said they were understaffed and to be patient. So I sat down and waited 45 minutes past the pick up time.which was 15min. From the time I ordered online I only ordered a 3 pc chicken strip and 2 blizzards. They only had 2 cars in the drive through and one Uber eats order before mine. When we finally got our blizzards they were not even blended. Everything sat at the top and just plain ice cream on the bottom so disappointed after such a long wait. Won’t be back for sure !!!
Atmosphere: 1
Food: 2
Service: 1