Delivery is third party! Like Uber eats or door dash without your knowledge. If the driver can't find your home that's on you because Papa Murphys will not refund or give you want you ordered same day. Great pizza, Just pick it up. The Door dash third party that I was unaware of didn't even speak English. Again do not order Delivery, you have been warned.
Atmosphere: 5
Food: 3
Service: 1
Christopher Wahlgren
Although its not the fault of the workers at this Papa murphys, the online ordering system user interface is crap. You choose a 2 topping pizza, and instead of saying “toppings” the system days “whole” so you press continue, it adds your pizza to the system to edit.For some reason after editing my pizza and submitting my edit, instead of getting pepperoni and green onions, I just got cheese.That, and I had a card that no longer works, it got denied, no biggie- put in new card. I had placed my custom tip, and for some reason after denying my card, the one thing that changed was changing the tip amount back to 20%.The UI for the system being horrible makes for a horrible experience. Now instead of enjoying my pizza I’m just annoyed because I paid 3 extra dollars and got a cheese pizza.
Atmosphere: 5
Food: 5
Service: 1
Dave McArthur
Very nice young people manning the store. They also know how to make a good pizza.
Atmosphere: 5
Food: 5
Service: 5
Jaime MacLoflin
It's a pizza place that is ran by youth mostly. They do a great job. It's kept clean and they make good pizza. The customer service is upbeat and fun.
Atmosphere: 5
Food: 5
Service: 5
Brad Pitt
For the past 2 weeks, the pizza that’s made for us after baking has had an alarming amount of sodium. We immediately feel like garbage and worse in the middle of the night. Come in the morning is the worst experience, especially when one has to work and still feel like we gulped a bowl of salt.
Atmosphere: 4
Food: 2
Service: 5
Aaron Griffin
This location is always friendly and the service is great, they treat my Mom in law Sarah like she is family. Whenever we feel like Pizza, the west salem papa Murphys is our go to!
This is the best Papa Murphy's location I've been to. Each pizza and salad we've received has been fresh and made correctly. They put effort into what they do.
2nd time trying to order on the phone never has our calls been answered. First time I went in it was empty. Tonight they did have a few customers I was told there were 20. Yet only 2 customers came to grab pizzas before we got ours. Nice kids just need to learn to how multi-task.
Hendrix B
Great customer service, they were very quick with my order and it was one of the best takeout pizzas I've had in a while, would highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Kimberly Jimeson
The heart shaped pizzas are so cute and was so yummy!!!! Such a fun valentines treat
TAMERA Stalik
Never a complaint when grabbing dinner here! Always consistent quality, friendly staff, and the lobby is clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Artichoke Pizza, Papa
Johnnie Browe
The food is always good but the last two times they have forgotten the pineapple on my pizza. I will take credit for the second one I should have checked knowing what happened the last time but it definitely ruined pizza night.
Delivery is third party! Like Uber eats or door dash without your knowledge. If the driver can't find your home that's on you because Papa Murphys will not refund or give you want you ordered same day. Great pizza, Just pick it up. The Door dash third party that I was unaware of didn't even speak English. Again do not order Delivery, you have been warned.
Atmosphere: 5
Food: 3
Service: 1
Although its not the fault of the workers at this Papa murphys, the online ordering system user interface is crap. You choose a 2 topping pizza, and instead of saying “toppings” the system days “whole” so you press continue, it adds your pizza to the system to edit.For some reason after editing my pizza and submitting my edit, instead of getting pepperoni and green onions, I just got cheese.That, and I had a card that no longer works, it got denied, no biggie- put in new card. I had placed my custom tip, and for some reason after denying my card, the one thing that changed was changing the tip amount back to 20%.The UI for the system being horrible makes for a horrible experience. Now instead of enjoying my pizza I’m just annoyed because I paid 3 extra dollars and got a cheese pizza.
Atmosphere: 5
Food: 5
Service: 1
Very nice young people manning the store. They also know how to make a good pizza.
Atmosphere: 5
Food: 5
Service: 5
It's a pizza place that is ran by youth mostly. They do a great job. It's kept clean and they make good pizza. The customer service is upbeat and fun.
Atmosphere: 5
Food: 5
Service: 5
For the past 2 weeks, the pizza that’s made for us after baking has had an alarming amount of sodium. We immediately feel like garbage and worse in the middle of the night. Come in the morning is the worst experience, especially when one has to work and still feel like we gulped a bowl of salt.
Atmosphere: 4
Food: 2
Service: 5
This location is always friendly and the service is great, they treat my Mom in law Sarah like she is family. Whenever we feel like Pizza, the west salem papa Murphys is our go to!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Artichoke Pizza, Chicken Garlic Pizza
They don't hassle the Hoff, and that important!Good food, fast service, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Reliably great pizza, fresh ingredients and fast prep. We stop here for take & bake when we are too busy to cook and it's always a treat.
Pizzas are always delicious and the staff always friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Garlic Pizza, Pepperoni Pizza
This is the best Papa Murphy's location I've been to. Each pizza and salad we've received has been fresh and made correctly. They put effort into what they do.
Restaurantji Recommends
2nd time trying to order on the phone never has our calls been answered. First time I went in it was empty. Tonight they did have a few customers I was told there were 20. Yet only 2 customers came to grab pizzas before we got ours. Nice kids just need to learn to how multi-task.
Great customer service, they were very quick with my order and it was one of the best takeout pizzas I've had in a while, would highly recommend.
Atmosphere: 5
Food: 5
Service: 5
The heart shaped pizzas are so cute and was so yummy!!!! Such a fun valentines treat
Never a complaint when grabbing dinner here! Always consistent quality, friendly staff, and the lobby is clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Artichoke Pizza, Papa
The food is always good but the last two times they have forgotten the pineapple on my pizza. I will take credit for the second one I should have checked knowing what happened the last time but it definitely ruined pizza night.
Atmosphere: 4
Food: 5
Service: 3