Chipotle Mexican Grill

2204 W 12th St, Erie
(814) 454-3464

Recent Reviews

ZACH MORRIS

PEOPLE, SAVE YOURSELF TIME AND GO TO PEACH ST. BEEN TO THIS LOCATION MANY TIMES, SERVICE IS THE WORST, THEY'RE EITHER OUT OF ITEMS OR THE FOOD IS OVER OR UNDERCOOKED. BEEN GOING HERE ABOUT ONCE A MONTH FOR THE PAST YEAR TO SEE IF THINGS HAVE CHANGED AND THEY HAVE NOT.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

Kara Olsen

Food is almost always perfect. Staff are amazing!Wheelchair accessibility: While a wheelchair can approach it (no stairs), the door is EXTREMELY heavy and they do not have automatic doors. Even a fully abled bodied young person struggles to open their doors. I do not think it is ADA compliant.

Atmosphere: 2

Food: 5

Service: 5

graig waisley

Ok for a cheap

Atmosphere: 2

Food: 3

Service: 4

Jax Yochim

Solid Chipotle. One on Peach is more consistent

Atmosphere: 3

Food: 4

Service: 5

S G

Never have good luck when I place an order for pick up. Order was completely wrong today and the food was cold and poor quality. Meat was so watery and the lettuce was wilted and brown. I spent a lot of money and even tipped before I got the food. It was really bad. I'm not sure what is happening with Restaurants and everything today. :(

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Burrito Bowl

Corie Davis

They are always out of

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Salad

Lyndon & Janae Martin

Very friendly and helpful staff. Chipotles food is amazing!

Atmosphere: 5

Food: 5

Service: 5

Jay

I love how the burrito bowls on the commercial on TV have twice as much food compared to what you actually get, not even worth the money you pay ! Last time I ordered from this location I waited 13 minutes just to get ripped off ,,, never going back.

Atmosphere: 2

Food: 2

Service: 1

Diane Phillips

Very poor service and quality. Tried a new bowl as a salad. Was upcharged $6.00. Employee scraped bottom of pan for 6 pieces of meat. Had a puddle of liquid on bottom of bowl from beans? Bowl was half filled. Contacted customer service and they offered a BoGo so I can spend more money because of their mistake.

Atmosphere: 1

Food: 1

Service: 1

terence pier

Wife asked me to post this review, place was filthy garbage was over flowing, counter and all tables were dirty. Chicked was stone cold. She'll never be back......

Atmosphere: 1

Food: 1

Service: 4

k b

Everything is wonderful except tables are never cleaned off. If you are eating in be prepared to wipe off the tables yourself.

Atmosphere: 5

Food: 5

Service: 5

Colby K

Food is always at least 5 min late every time I pick up. This last time was 20 min late so I decided to finally leave a review.Don’t order pinto beans, they are not all cooked and every time I get them it’s like there are peanuts in my burrito.They also have slowly been decreasing the size of the burritos.If you come just wait in line and order the regular way since that will be faster and you can ask for a little more of whatever they skimp on.

Atmosphere: 1

Food: 1

Service: 1

Heidi Collins

I never have had a good experience here. The service is always extremely slow. If you are thinking of putting a mobile order in, just don't. Its always quicker to just go through the line. Somehow the mobile order is always 20+ min behind and everyone standing around waiting is extremely irritable because of the wait. When you get the food it's usually cold too. I hate it here but it's the closest one to my house.

Atmosphere: 1

Food: 3

Service: 1

Samantha Renninger

The wall by the food line is covered in cobwebs and dust- unappetizing. The food line where they make the actual food is always covered in food and residue, gross. I saw the cashier wipe her nose on her hand a couple times, didn’t wash afterwards and continued to check people out. Common hygiene and sense is lacking here, this used to be a great location.

Atmosphere: 1

Food: 1

Service: 1

Beverly Morris

Paid $8.00 for a large chips and queso and got approximately an inch of chips in a bag. Asked for more and got attitude and sarcasm. I said "I didn't pay $8.00 for only this many chips" and SHOWED HIM the bag. He started to walk to the back to get me chips he had in the back (????). I picked up my meal and walked out. I will go to Moe's from now on.

Atmosphere: 2

Food: 1

Service: 1

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