Recommended dishes: Chips and Salsa, Fajitas Texanas, Cheese Dip
Chuck Platt
The food was pretty tasty here, service was quite slow and it seemed our server was new or didn't care to be doing it. Either way, I'd go back again, one of the better Mexican food places around!
Atmosphere: 4
Food: 5
Service: 3
Kevin Garben
A staple in our restaurant rotation. Good portions, consistent quality and preparation each time we visit. Friendly and accommodating staff. Get the Queso Fundido!!
Atmosphere: 4
Food: 5
Service: 5
Rea DallaTorre
Service was good at start and went down hill after the delivery of the meals. Could not find the waiter for bills or to clear the table from used plates.Food was hot and good. I would recommend the meal I had to eat.Service just wasn't our day.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chips and Salsa, Tortillas
Carrie Gardner
The last 2 times we were there had to be the worst ever. 2 different wait staff that could barely speak English and got everything screwed up. What the heck is going? This is my favorite restaurant and I'm almost to the point that I don't even want to go there anymore.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chips and Salsa, Mixed Fajitas, Burrito
Gawen Crow
A great restaurant. We just recently moved to the area and this was our 1st time there and we really enjoyed the food. Extensive menu at fair prices. They make awesome enchiladas.
Atmosphere: 4
Food: 5
Service: 5
Melissa Shearer
We were welcomed right away and politely. During our dinner there was a spill at our table, no problem no trouble. Our service handled it quickly and professionally. All the food was delicious so it was difficult to pick a plate ( I don't always want to eat the same meal when I go) but please try the #87 plate (it's a new item). You will not be disappointed. Enjoyed fried ice cream for dessert, always a good decision.Kid-friendliness: The staff is very kind to children. The menu is child friendly. ?Wheelchair accessibility: I did notice there was a wheelchair ramp on site as well as accessible tables. During my visit we did not need to utilize these amenities.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Fried Ice Cream, Chips and Salsa
Nora Duffy
The service was quick, friendly and the food was delicious and affordable. Definitely be visiting again.
Atmosphere: 5
Food: 4
Service: 5
Laura @general.eml.cc
Salsa had a bit of a kick.Chips were thick.They were the best part of the experience.Our food came out after a bit with our guac.Husband ordered something being told that it had chopped up fish. Didn't mentioned that it was raw fish. Husband returned it. The guac left a weird aftertaste. My California burrito was unlike any I've had before. My little salad on the side was a 1 in thick half of a tomato with shredded lettuce and a good helping of the weird guac. I ended up adding the salsa to it just to take literally two bites before I boxed it. (I struggle to just leave food behind). Also my husband ended up retrieving a box for me due to the inattentiveness of the server. After a while he did finally show up to give us the check with my husband's food removed. Maybe it was an off night.
Great local Mexican food. Prices are reasonable, portions are larger than expected. They do not seem to be related to the other El Canelo locations around here.Staff have been consistent for some time now. They are generally nice and helpful, have never had any issues with them.Food is excellent. I've tried a number of options here and been happy with everything I've eaten. I usually go for fajita style dishes, but have had good success with other plated dinner portions. Lunch specials are a good deal which offer a surprising amount of food. There is infinite chips and salsa which is a big plus for me.The location is well maintained inside. It underwent some renovations within a year of this review which helped clean up the place and update it in general. Seating is large, pretty isolated booths primarily. Good amount of seating for party purposes if desired.Vegetarian options: Significant vegetarian options. I'm not vegetarian but frequently get veggie options because they're so diverse and good here.Parking: Lot next to building. Reasonably maintained. Hard to get out of if you plan on making a left exit, it's a busy street.Kid-friendliness: It's not strictly a "kid restaurant" but offers enough food that a kid into Mexican food would be happy. Expect to bring leftovers home.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chips and Salsa, Mixed Fajitas, Burrito
Matthew Psillas
Good food and value as always. The chili relleno was hot for the first time.
Atmosphere: 4
Food: 5
Service: 5
Savannah
I ordered pollo loco; it is supposed to have cheese sauce. At first I didn't think it had any, but then I saw some of the spices that are in cheese sauce and realized it had maybe 1/4 of a scoop. Disappointed is an understatement, because this was $15.99. For basically overseasoned chicken breasts that aren't covered in cheese sauce like they're supposed to be, and some rice. I could have made chicken and rice at home........this is not what I ordered, really, it's basically some sublar chicken breast and rice
Atmosphere: 1
Food: 1
Service: 1
Rebecca Veldman
Food was fantastic. Authentic beans and rice. Chile relleno was the best.Prompt fun service with Marcello.They started mopping while we were still eating which added a non appetizing smell.Would return for the food.
Atmosphere: 3
Food: 5
Service: 5
Veronica Molina
I just want to say few days ago i went to el canelo i was super hugry. the lady took my order i order 3 plates to go. but when i got home i opened my order for a big plate and i thing they didnt buy rice enought cause when i see my plate they serve me a small rice amount of food i pay $50 for 3 plates to go. for a big aluminum plate they really stingy. i love mexican food but hey they got too short how they serve. and by the way. the lady who took care of my order she told me its gonna take 15 minutes. well it tooks 20 minutes. the food small portion for a bigger plates. OMG!.. no no no never again i would never go back here again too expensive and they serve a little bit of rice and more beans and nothing else the chicken when i taste it.. HORRIBLE! please whoever is taking care of the kitchen serve as a right amount please. thank you. and you guys loose a client. Thank You So Much !!
Stopped here to grab a quick bite to eat. Their tacos are amazing!!!! Service was fast and
Atmosphere: 5
Food: 5
Service: 5
Cheese and beansVegetarian options: Vegetable fajitas, cheese dip, guacamole salad, vegetarian combo section
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Fajitas Texanas, Cheese Dip
The food was pretty tasty here, service was quite slow and it seemed our server was new or didn't care to be doing it. Either way, I'd go back again, one of the better Mexican food places around!
Atmosphere: 4
Food: 5
Service: 3
A staple in our restaurant rotation. Good portions, consistent quality and preparation each time we visit. Friendly and accommodating staff. Get the Queso Fundido!!
Atmosphere: 4
Food: 5
Service: 5
Service was good at start and went down hill after the delivery of the meals. Could not find the waiter for bills or to clear the table from used plates.Food was hot and good. I would recommend the meal I had to eat.Service just wasn't our day.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chips and Salsa, Tortillas
The last 2 times we were there had to be the worst ever. 2 different wait staff that could barely speak English and got everything screwed up. What the heck is going? This is my favorite restaurant and I'm almost to the point that I don't even want to go there anymore.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chips and Salsa, Mixed Fajitas, Burrito
A great restaurant. We just recently moved to the area and this was our 1st time there and we really enjoyed the food. Extensive menu at fair prices. They make awesome enchiladas.
Atmosphere: 4
Food: 5
Service: 5
We were welcomed right away and politely. During our dinner there was a spill at our table, no problem no trouble. Our service handled it quickly and professionally. All the food was delicious so it was difficult to pick a plate ( I don't always want to eat the same meal when I go) but please try the #87 plate (it's a new item). You will not be disappointed. Enjoyed fried ice cream for dessert, always a good decision.Kid-friendliness: The staff is very kind to children. The menu is child friendly. ?Wheelchair accessibility: I did notice there was a wheelchair ramp on site as well as accessible tables. During my visit we did not need to utilize these amenities.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Fried Ice Cream, Chips and Salsa
The service was quick, friendly and the food was delicious and affordable. Definitely be visiting again.
Atmosphere: 5
Food: 4
Service: 5
Salsa had a bit of a kick.Chips were thick.They were the best part of the experience.Our food came out after a bit with our guac.Husband ordered something being told that it had chopped up fish. Didn't mentioned that it was raw fish. Husband returned it. The guac left a weird aftertaste. My California burrito was unlike any I've had before. My little salad on the side was a 1 in thick half of a tomato with shredded lettuce and a good helping of the weird guac. I ended up adding the salsa to it just to take literally two bites before I boxed it. (I struggle to just leave food behind). Also my husband ended up retrieving a box for me due to the inattentiveness of the server. After a while he did finally show up to give us the check with my husband's food removed. Maybe it was an off night.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Chips and Salsa
Restaurantji Recommends
Great local Mexican food. Prices are reasonable, portions are larger than expected. They do not seem to be related to the other El Canelo locations around here.Staff have been consistent for some time now. They are generally nice and helpful, have never had any issues with them.Food is excellent. I've tried a number of options here and been happy with everything I've eaten. I usually go for fajita style dishes, but have had good success with other plated dinner portions. Lunch specials are a good deal which offer a surprising amount of food. There is infinite chips and salsa which is a big plus for me.The location is well maintained inside. It underwent some renovations within a year of this review which helped clean up the place and update it in general. Seating is large, pretty isolated booths primarily. Good amount of seating for party purposes if desired.Vegetarian options: Significant vegetarian options. I'm not vegetarian but frequently get veggie options because they're so diverse and good here.Parking: Lot next to building. Reasonably maintained. Hard to get out of if you plan on making a left exit, it's a busy street.Kid-friendliness: It's not strictly a "kid restaurant" but offers enough food that a kid into Mexican food would be happy. Expect to bring leftovers home.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chips and Salsa, Mixed Fajitas, Burrito
Good food and value as always. The chili relleno was hot for the first time.
Atmosphere: 4
Food: 5
Service: 5
I ordered pollo loco; it is supposed to have cheese sauce. At first I didn't think it had any, but then I saw some of the spices that are in cheese sauce and realized it had maybe 1/4 of a scoop. Disappointed is an understatement, because this was $15.99. For basically overseasoned chicken breasts that aren't covered in cheese sauce like they're supposed to be, and some rice. I could have made chicken and rice at home........this is not what I ordered, really, it's basically some sublar chicken breast and rice
Atmosphere: 1
Food: 1
Service: 1
Food was fantastic. Authentic beans and rice. Chile relleno was the best.Prompt fun service with Marcello.They started mopping while we were still eating which added a non appetizing smell.Would return for the food.
Atmosphere: 3
Food: 5
Service: 5
I just want to say few days ago i went to el canelo i was super hugry. the lady took my order i order 3 plates to go. but when i got home i opened my order for a big plate and i thing they didnt buy rice enought cause when i see my plate they serve me a small rice amount of food i pay $50 for 3 plates to go. for a big aluminum plate they really stingy. i love mexican food but hey they got too short how they serve. and by the way. the lady who took care of my order she told me its gonna take 15 minutes. well it tooks 20 minutes. the food small portion for a bigger plates. OMG!.. no no no never again i would never go back here again too expensive and they serve a little bit of rice and more beans and nothing else the chicken when i taste it.. HORRIBLE! please whoever is taking care of the kitchen serve as a right amount please. thank you. and you guys loose a client. Thank You So Much !!
Atmosphere: 1
Food: 1
Service: 2