KFC

2656 W 12th St, Erie
(814) 838-3011

Recent Reviews

Robert Wierbinski

Stood at the counter waiting to order for 12 minutes, then walked out. I was the only one in the store and there were 3 cars in drive thru lane. No one looked at me or acknowledged me at all. Popeyes next door was no better, just no work ethic anymore.

Atmosphere: 1

Food: 1

Service: 1

Gary Froehlich

For years, this KFC has been understaffed, rotating new and unfriendly workers and extremely slow, even when I’m one of the very few customers. Once I was told they were out of chicken (the only entree on the entire menu!). That being said, the chicken was really good!

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: 2 Piece Drum & Thigh Flavored Meal

pauline harris

Meal was horrible chicken was dry and the coleslaw tasted spoiled.

Lexi Yurkovic

Literally the worst place ever. The whole staff is so rude. Took me 35 minutes to get my food, and they still forgot the sauce that they asked me about several times. It’s honestly just funny at this point that grown adults have such poor customer service skills.

Us One

1 hour wait after I was told my order would be done in 5minutes over cooked when I received it.

Atmosphere: 1

Food: 1

Service: 1

Tim Althouse

This was by far the worst KFC I've ever been to . The guy at the drive thru window was obviously high. Asked me 5 times what my drink was. The fries were soggy and cold, the chicken sandwich was not edible, so dried out I wouldn't be surprised if it was cooked the day before. Nasty!

Food: 1

Service: 1

Dave Ohmer

Was craving a chicken bowl, and KFC delivered.

Atmosphere: 4

Food: 4

Service: 4

Xiao Liang Chen

I hope I can choose no star. One star still too high for this restaurant. Food is no flavor and looks like been there long time. Service is horrible, when I said hi to the guy there, he looks sulky. I just want to buy something .

Atmosphere: 1

Food: 1

Service: 1

Tonya Coulson

Did get all of my order realized it when I got home. Called 5 times no answer.

Food: 3

Service: 1

Kim Hanlon

The chicken tenders are literally 3 to 4 inches long and not crispy. Idk what is going on and this location but I can get better chicken at the grocery store.

Atmosphere: 2

Food: 1

Service: 4

Cherie Colt

The chicken tenders are literally 3 to 4 inches long and not crispy. Idk what is going on and this location but I can get better chicken at the grocery store.

Atmosphere: 2

Food: 1

Service: 4

Maximillian Slaughter

The place is under staffed long enough the overwork is showing. Please be lenient to the staff and angry with upper management.Their is a bush on the exit that makes it near impossible to see on coming traffic and it's entrance is hidden by a nearby buildings architecture. The insides feel depressingly empty. More advertisement than eating space but its clean. Its not a good endorsement but I do enjoy eating here.

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Crispy Colonel Sandwich Meal

Jessica Smith

I'd give no stars if I could. The employee was not friendly at all, absolutely no customer service skills. The food was awful, it taste like it had been sitting all day & was prepared in old grease. Won't go there again.

Atmosphere: 1

Food: 1

Service: 1

Justin Huff

Hardly eat here, not big on chicken but rest of family loves

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: 10 Piece Meal, Mac 'N Cheese Bowl, 5 pcs KFC Mashed Potatoes Cole Slaw

Jemily H

Staff was kind and courteous but the food could have been better. It smelled like old grease when you walked in. Mac n cheese was dry and overcooked like it sat in the pan for hours. Corn was dry and dark yellow. Chicken was ok. They forgot the biscuits. The brownies were hard and dry. I was so disappointed. I was looking forward to a good KFC meal after a hard day at work.

Atmosphere: 3

Food: 1

Service: 3

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