“The manager Wendell has a fantastic staff. My mom, and I had lunch there today, and got our go to Chicken Fresco bowl. Reagan took our order, and was extremely helpful with everything that we got especially her kindness. I was very pleased with her service with a smile. I also got a takeout order for my husband this time Justin S. took my order. He was very well mannered, and polite as was Reagan. I didn’t exactly know what to get my husband so I’d picked something out, but was unsure if my husband would even like it. Justin S. took his time with me to help, and helped me to decide on something he’d like. I even asked him his favorite dish, and went what he suggested. I admire people that work with the public that actually know how to joke with you, and laugh with you. I absolutely love Tropical Grille for this reason among others, and have no intentions of finding another restaurant in the future. As I told them today I never knew that they were there until I was leaving another store one day, and the rest is history. Every time I’ve been there the staff has always been extremely nice, and helpful in any way possible. They make you feel like family! In the future to anyone reading this PLEASE stop by, and grab something to eat. Experience the friendly atmosphere that my mom, and I do. Btw, they’re on Sunset Drive across from Publix. Thanks for everything to the staff at Tropical Grille.Parking: There are enough parking spaces in this area to accommodate the customers of Tropical Grille, and the other places located in this location.Kid-friendliness: The atmosphere is wonderful. I’m sure they’d turn the tv on to accommodate a toddler that wasn’t having a good day. They have booster seats, and I imagine high chairs. They also have a kids menu ranging from fries to chicken tenders. Some kids may even enjoy their chicken that comes in a bowl.Wheelchair accessibility: The parking lot naturally has wheelchair accessibility . The dining area is very open to people that are handicap, and the restroom is also very spacious with grab bars if needed.“
“5 Guys in Lexington has always provided exceptional service and this visit was no different. The workers were kind, the food was quick and prepared as requested, hot and delicious. An employee was consistently walking through the dining room to clean tables and sweep as patrons were leaving. Great experience, as always!“
“I avoided this place for awhile because of some negative reviews when they first opened, but I finally came here and I regret not coming sooner! This place is phenomenal. The food is great, the staff was friendly and helpful. The ice cream was the best I've had in the area and I loved the chili dog and jalapeno burger. The price isn't as bad as other reviews made it sound, I paid about $70 to feed two adults and three older children and that includes appetizers, desserts and I got an extra entree. Really, really great spot to eat!“
“This location is awesome. I have never had a bad experience here. The food is always fresh. Of all the chik fil a's in the area this one is the best. They have perfectly golden flakey nuggets. Amazing!!Features: Fresh and fast. Recommended.“
“Had a chili cheese burger, fries and potato salad. We ended the meal with a banana shake for my friend and a hot fudge sundae for me! It was a fantastic classic meal!!! Our cashier was great and I had a little chuckle when I looked at the hand drawn car on our ticket...it made my day!“
“Really good hand made burgers that taste like they came off a charcoal grill. Fast & friendly drive through service. Prices are reasonable. They have an awesome milkshake variety & they are really good. Sometimes the parking lot can be tight & often is busy. The teenagers like to hang out in the parking lot after school hours but don’t seem to do any harm.Kid-friendliness: They offer a variety of kid friendly foods, drinks & milkshakes. They have inside & outdoor seating.Parking: When the drive through is busy the parking lot can be tight.“
“I can say they are still good people left in this world. I could not find my wallet all weekend and I remember coming to Tokyo grill in Lexington last week. When I called they said they had it and everything was still in it. Their food is always so amazing and their staff is honest. Best place in town to eat always.“
“I got the Mac Attack Burger basket, it's a single patty burger that comes with a fried puck of mac&cheese and bacon with cheese sauce over the top of that. Twas unequivocally bussing m'lord. The fries were great too, crisp af and fresh.“
“I've NEVER given 5 stars to ANY eating establishment.I may have been fooled but, this was the best overall food order that I've ever had right down to the young lady who wiped down my table with a smile!Order was perfect and appreciated.THANKS!“
“I come here almost every Saturday afternoon/evening before I go to work, and I receive excellent service every time I visit. I worked for Subway while paying my way through college, and I can assure you that these young gentlemen deserve way more pay for what they do. They always greet with a friendly smile, they show courtesy and respect, my food is always made accurately and tastes great, and the restaurant is always clean. I pass three Subway restaurants on my way to work, and this is the ONLY one I’ll visit. Thanks for always making my visits pleasant!“
“This is definitely one of my favorite Zaxby locations to visit, the staff is always so super friendly and helpful and they always have my food ready so quickly and it is literally always fresh! I just had to take a moment to give you guys a good review, keep up the good work! The positive attitudes I always get is so “
“Rebekah the general manager at the South Lake location went above and beyond for myself and 2 other teachers at Deerfield Elementary School. She drove her personal vehicle and used her gas to deliver an Uber eats order that I had issues receiving. I’ve NEVER experienced customer service at such a superior level. I told her that I didn’t need her to do it, and she insisted because she didn’t want our experience ruined. How extraordinary is that?! She inconvenienced HERSELF to own a problem that wasn’t even her’s! We were so grateful of her actions and I wanted to make sure I took time out of my day to express my gratitude to her.“
“They were a little slow, but I ordered a Reuben Market Fresh combo and it took a little while to make since I got there about 2-3 pm when most people don't eat at restaurants. Everything was clean, no stale odors, and condiments fully stocked. The sad thing is that after the Pandemic, thier medium soft drink is the small cup. But we get free refills. I guess if they made the medium cup like their competitors, then the prices would go up.Besides, soft drinks are fattening. So, I like the cup as it is.:-)“
“Frequently order lunch for delivery from this location. They have been nothing short of great every time I order. The subs are always delicious and they always deliver it in a timely manner. This is definitely my go-to when I don’t bring lunch. My favorite is the turkey Tom and the summer jalapeño chicken wrap“
“First time getting the gluten free dough build my own pizza. My gluten free is an allergy when when the guy was told that he immediately changed his gloves and he as the only one to handle my pizza. When he got done he told the person who puts the pizza in that this was a gluten free was an allergy. My pizza was amazing. I love being able to get gluten free pizza out definitely won’t be my last ???????. Very friendly and nice staff. For me personally the place is very loud with not a lot of people there just the way the place was built. If it was warmer I would definitely sit outside.“