“First time in a long time and the people that work here are wonderful and kind!!! Highly recommend, check it out! This location is the best!!!Vegetarian options: You can literally order anything off the menu and turn it into a vegan or vegetarian dish.“
“The owner and daughter were so nice..we ordered a chef salad ..it was made fresh and was delicious..also had a blueberry muffin...it was really good..menu is good and priced great..we will be going there often...check it out .I was impressed..“
“Needed lunch near the hotel, and debated walking into this place. Boy I’m glad I did. Clean, well lit and great staff. Nothing fancy, but absolutely solid place. Picked up a couple subs for my wife and I, and I’ll tell you, they were absolutely delicious. Maybe not fancy, but who wants a fancy sub? Such a great flavor! When next in the area, I will 100% be back!“
“I come here almost every Saturday afternoon/evening before I go to work, and I receive excellent service every time I visit. I worked for Subway while paying my way through college, and I can assure you that these young gentlemen deserve way more pay for what they do. They always greet with a friendly smile, they show courtesy and respect, my food is always made accurately and tastes great, and the restaurant is always clean. I pass three Subway restaurants on my way to work, and this is the ONLY one I’ll visit. Thanks for always making my visits pleasant!“
“5 stars, because the food is *chefs kiss” I picked up my to-go order during a lunch rush and when I got home I realized it was not what I had ordered. I called once I realized the mistake and Crystal (manager) was so polite and even asked ME how I wanted it to be handled. I completely understand how hectic it gets and sometimes things get mixed up. No biggie, I was able to go back and get my correct order with Crystals help. She even gave me a cookie. So with that being said…. 5 STARS.“
“Frequently order lunch for delivery from this location. They have been nothing short of great every time I order. The subs are always delicious and they always deliver it in a timely manner. This is definitely my go-to when I don’t bring lunch. My favorite is the turkey Tom and the summer jalapeño chicken wrap“
“Rebekah the general manager at the South Lake location went above and beyond for myself and 2 other teachers at Deerfield Elementary School. She drove her personal vehicle and used her gas to deliver an Uber eats order that I had issues receiving. I’ve NEVER experienced customer service at such a superior level. I told her that I didn’t need her to do it, and she insisted because she didn’t want our experience ruined. How extraordinary is that?! She inconvenienced HERSELF to own a problem that wasn’t even her’s! We were so grateful of her actions and I wanted to make sure I took time out of my day to express my gratitude to her.“
“McAlister's has been around for awhile and one of the traditional' 'go to' places in Lexington. There is a large adjacent parking lot that services the commercial strip mall of which McAllisters is a part which is convenient but doesn't mean you'll always park close. Like most places McAlisters seems to suffer from lack of help and when we visited many tables were not cleaned and the restrooms needed attention. Those who were working were extremely pleasant and trying hard to please the many guests. Was nice to see the shift supervisor working many positions and greeting customers on arrival and apologizing for the wait when served. Truly a dedicated employee. Wait time to order was about 5 minutes and food arrived in around 10 minutes. To sum up, it was worth the wait. The French Dip was stuffed with meat and cheese and the sides were delicious. The au jus was flat, cold and unseasoned and essentially water with a bit of bouillon. However , a replacement was happily provided and the staff interested in our observations. The Southwest chicken salad was also delicious despite a tired avocado ingredient and red onions cut in too large chunks. The Italian sub was huge and packed with meat and cheese and worth the 15.00 price. McAlisters tea is legend and refills were cheerfully accommodated. Desserts are always great at McAlisters and the cookies and pie were terrific as usual. This is family friendly dining and an overall pleasant experience. We'll be back.“
“Very cool corner stop operated by some of the friendliest folks. Good made to order sandwiches. Some really good daily soup offerings. Killer Chicken Bog. The salads that we've had so far are very basic and could use improvement. Give this local eatery a try.“