I ordered online. Waited for almost 10 minutes after checking in to receive my order. Get home, and the order is wrong. Not slightly wrong, but where one item was the great 8 boneless wings with extra seasoned fries, I received 5 boneless (well 4 cuz 1 had a bone in it but that wasn't on them) wings, and completely unseasoned fries. The other order was wings and things and it had dry toast and again no seasoning on the fries when extra was requested. If this were the first time of this happening at this location it would be one thing, but the orders are wrong every single time I have been to that store and I usually have to go in to get our order when ordering curbside.
Food: 1
Service: 2
s johnson
Great serviceCooked freshWas perfect stop on pur road trip
Atmosphere: 5
Food: 5
Service: 5
Bruce Wingate
Over priced chicken and not a fan of the seasoning they put on the fries.
Atmosphere: 5
Food: 3
Service: 5
Malachi Davis
Food took quite a while to get done and I was in the drive
Atmosphere: 4
Food: 4
Service: 3
Ava Sangster
They forgot to put CHICKEN on my sandwich... ?
David Rice
Pretty disappointing! I went through the drive thou at 10pm I was literally the only person in line the guy at the speak told me to wait like 3 times finally he got my order. When I got to the window he told me to pull up when there was nobody behind me, he told me all they were waiting for was fries ten min later finally came after they brought the foot they forgot to upsize my fries. There wasn’t really much fries in there. Finally after they brought out my food they did even season them. I felt A little disappointed.
Atmosphere: 1
Food: 2
Service: 1
Charles Wallace
Used to go here just about once a week, sometimes twice. Service was awesome. Last two visits have been way less than ideal. About 3-1/2 weeks ago, I went in was greeted by the guy manning the register. Was the only person in line. Guy turned around and started doing other stuff. I waited for about 5 minutes, no one said anything. I left.Yesterday, decided to try again. Walked in, no one in line, lady at the register gave a loud "welcome to Zaxby's". I stood at the register, she turned to get something and then a Zaxby';s employee on my side of the counter told the lady running the register she had to pay for her fried pickles/fries, not sure which. The lady behind the counter started taking her order, when I was waiting in line before her. That's customer service for you. I left, wont be back.
Atmosphere: 1
Food: 1
Service: 1
JoAnne Cusaac
Great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Finger Plate
Sheryl Tenio
I ordered using the mobile app. When I got my food the bag was closed up tightly in a knot so I couldn't open it. I went home only to find that the fries were hard & crispy. Dark orange color. They were burnt. Then my Texas toast was stale and hard as a brick. It couldn’t be chewed. Lastly the traditional wings I ordered had feathers all in them. I was so disappointed because I love Zaxbys. I don't have a lot of money & to know I wasted it on a bad meal makes me never want to eat at Zaxbys ever again for fear it will happen all over again.
Atmosphere: 5
Food: 1
Service: 3
James Johnson
Food was really good and correct. Good and happy employees.Wheelchair accessibility: Right at the front door. But was blocked by a driver picking up food. Could not use the ramp.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried White Cheddar Bites, Salads
Overall fairly good, though they get backed up from to time either at the drive thru, inside or both.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken Fingerz
Lisa C.
We have 2 Zaxby's here in North Augusta and this location is the least consistent of the two. The salads we purchased this evening contained brown lettuce and green tomatoes. They were both off and went into the garbage.
Atmosphere: 3
Food: 3
Service: 3
Isis Sabra
I was a regular customer and I used to buy a Cajun grilled chicken meal something like that.However they discontinued that.So I also loved their cookies which were macadamia nut, double fudge chocolate and chocolate chip cookie.They discontinued everything but the chocolate chip cookies and they altered the ingredients in that.And it doesn't taste as good and the ingredients are watered down. So to me this establishment is going down ???.I had a good rapport with the workers I used to order 24 mixture of all 3 on a regular basis.And told the workers I loved them. Every time something is good the restaurant self- jeopardizes itself. I don't visit this establishment very much. Only when I'm near the area.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Cobb Salad, Fried White Cheddar Bites, Salads, Chicken Salad, Kickin Chicken Sandwich and Fries, Chicken Wings
James Otis
It's a Zaxby's been to one been to
Atmosphere: 4
Food: 4
Service: 4
Eddie Williams IV
I've tried several times to continue to give this location a chance since I live so close by, but will have to stop and just go to on Knox Ave. Fries weren't completely cooked, order wasn't completely correct, and when ordering salads (cobb), sometthing is always missing whether its tomatoes one time or eggs another...my luck apparently is bad at this locale but never had issues at others.
I ordered online. Waited for almost 10 minutes after checking in to receive my order. Get home, and the order is wrong. Not slightly wrong, but where one item was the great 8 boneless wings with extra seasoned fries, I received 5 boneless (well 4 cuz 1 had a bone in it but that wasn't on them) wings, and completely unseasoned fries. The other order was wings and things and it had dry toast and again no seasoning on the fries when extra was requested. If this were the first time of this happening at this location it would be one thing, but the orders are wrong every single time I have been to that store and I usually have to go in to get our order when ordering curbside.
Food: 1
Service: 2
Great serviceCooked freshWas perfect stop on pur road trip
Atmosphere: 5
Food: 5
Service: 5
Over priced chicken and not a fan of the seasoning they put on the fries.
Atmosphere: 5
Food: 3
Service: 5
Food took quite a while to get done and I was in the drive
Atmosphere: 4
Food: 4
Service: 3
They forgot to put CHICKEN on my sandwich... ?
Pretty disappointing! I went through the drive thou at 10pm I was literally the only person in line the guy at the speak told me to wait like 3 times finally he got my order. When I got to the window he told me to pull up when there was nobody behind me, he told me all they were waiting for was fries ten min later finally came after they brought the foot they forgot to upsize my fries. There wasn’t really much fries in there. Finally after they brought out my food they did even season them. I felt A little disappointed.
Atmosphere: 1
Food: 2
Service: 1
Used to go here just about once a week, sometimes twice. Service was awesome. Last two visits have been way less than ideal. About 3-1/2 weeks ago, I went in was greeted by the guy manning the register. Was the only person in line. Guy turned around and started doing other stuff. I waited for about 5 minutes, no one said anything. I left.Yesterday, decided to try again. Walked in, no one in line, lady at the register gave a loud "welcome to Zaxby's". I stood at the register, she turned to get something and then a Zaxby';s employee on my side of the counter told the lady running the register she had to pay for her fried pickles/fries, not sure which. The lady behind the counter started taking her order, when I was waiting in line before her. That's customer service for you. I left, wont be back.
Atmosphere: 1
Food: 1
Service: 1
Great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Finger Plate
I ordered using the mobile app. When I got my food the bag was closed up tightly in a knot so I couldn't open it. I went home only to find that the fries were hard & crispy. Dark orange color. They were burnt. Then my Texas toast was stale and hard as a brick. It couldn’t be chewed. Lastly the traditional wings I ordered had feathers all in them. I was so disappointed because I love Zaxbys. I don't have a lot of money & to know I wasted it on a bad meal makes me never want to eat at Zaxbys ever again for fear it will happen all over again.
Atmosphere: 5
Food: 1
Service: 3
Food was really good and correct. Good and happy employees.Wheelchair accessibility: Right at the front door. But was blocked by a driver picking up food. Could not use the ramp.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried White Cheddar Bites, Salads
Restaurantji Recommends
Overall fairly good, though they get backed up from to time either at the drive thru, inside or both.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken Fingerz
We have 2 Zaxby's here in North Augusta and this location is the least consistent of the two. The salads we purchased this evening contained brown lettuce and green tomatoes. They were both off and went into the garbage.
Atmosphere: 3
Food: 3
Service: 3
I was a regular customer and I used to buy a Cajun grilled chicken meal something like that.However they discontinued that.So I also loved their cookies which were macadamia nut, double fudge chocolate and chocolate chip cookie.They discontinued everything but the chocolate chip cookies and they altered the ingredients in that.And it doesn't taste as good and the ingredients are watered down. So to me this establishment is going down ???.I had a good rapport with the workers I used to order 24 mixture of all 3 on a regular basis.And told the workers I loved them. Every time something is good the restaurant self- jeopardizes itself. I don't visit this establishment very much. Only when I'm near the area.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Cobb Salad, Fried White Cheddar Bites, Salads, Chicken Salad, Kickin Chicken Sandwich and Fries, Chicken Wings
It's a Zaxby's been to one been to
Atmosphere: 4
Food: 4
Service: 4
I've tried several times to continue to give this location a chance since I live so close by, but will have to stop and just go to on Knox Ave. Fries weren't completely cooked, order wasn't completely correct, and when ordering salads (cobb), sometthing is always missing whether its tomatoes one time or eggs another...my luck apparently is bad at this locale but never had issues at others.
Atmosphere: 2
Food: 1
Service: 3