The Rushmore Hotel & Suites, BW Premier Collection

$$ •

445 Mt Rushmore Rd, Rapid City
(605) 348-8300



Recent Reviews

Our manager booked this place, we told him NEVER AGAIN! The room AC was set on 62, in december! No matter how high we set the thermostat it only blew cold. We called for help & when the guy arrived, HE HAD NO MASK ON (During a Pandemic). It's nearly midnight & he had to crawl into the ceiling to make the fix & before leaving he stood in the doorway for a couple of minutes just staring at us with the door wide open (no privacy).

So, I decided to visit this hotel while visiting Rapid city. The hotel look nice when you walking in etc. I booked a presidential room an it was definitely not what I expected! And for the price you pay I didn’t even have a microwave and things in the room have used by someone else. I tried breakfast this morning and manager/host was very rude! I was waiting to be seated and he asked am I coming in a sarcastic way. It look at least 20 min for someone to acknowledge and full review
If you want to be within walking distance of downtown Rapid City, this is a hotel to consider. My #1 piece of advice would be to eat breakfast at the restaurant. No, it's not free but I promise you won't regret anything. We were staying in early November, so the rates were assumedly a lot lower than peak summer season as well. The ambiance of the building is tired but rooms have been renovated in what I would classify as "loft industrial" styling- this won't be to everyone's full review

More Reviews(162)


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Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.