“This restaurant is always clean. The people behind the counter, they always have a smile. If we need to wait for the food, they bring it to us. We went in around Valentine's, and the restaurant was decorated beautifully. Good job Burger King!“
“Shout to Jessie hands down the best customer service a person spending $ on fast food could ask for , definitely give the man a raise fresh fast and friendly I been eating fast food for years and the first for great customer service. If you ever in Knoxville stop by and ask for Jessie he had the crew on point. Brian F & S#squarebiznis“
“Love this location. Always friendly. And they recognize us and acknowledge us. Always great food. Most places there's too much ketchup or mustard or the veggies look horrible. Though not exactly like the pictures, this location is about as close as one can get in any fast food restaurant.“
“My daughter's first time at burger King. I was going to ask for a crown but I had tk ask for sauce after I ordered thr sauce and paid twice. I had to honk onky person in the drive through. Otherwise food good cashiers need training on not over charging and arguing. Maybe next time I will get some calmer crew so I can get my daughter a crown.“
“Okay, I see all the bad reviews. I cannot say anyone is being dishonest. Only that I came back in town at the end of April and have eaten breakfast here several times since. I don't dine out a lot. But, with each experience the folks were warm and friendly and the food was hot and fresh. Was it the very best food? Of course, not it's a Burger King. But, I knew full well what I was asking and paying for before I received it. It was always ladies behind the counter. And they could not have been any kinder. The first time the clerk even asked my name so she would know how to address me. Perhaps lunch and dinner get so busy that people feel they get lost in the shuffle. That I do not know. But even reading all the one star reviews, I think to myself there has to be some disconnect because my experiences here (at the Northshore Store) have all been positive. Honestly.“
“I will always come back here. We were driving through and stopped to get food from here. I left my wallet. We live about two hours away. The manager found my wallet and placed it in the safe. My husband called to let them know we were coming back to get it and they were so amazing about it and they were so honest about everything was still in it. I'm glad to know it's honest people still exist. I'm for ever grateful for the manager. She is definitely one in a million. The staff was extremely friendly and allowed my crazy kids to be themselves and didn't give them the stink eye or asked if they could calm down which is a bonus for me. Since my riddle is very active and doesn't like to sit long.“
“Good service in a reasonable amount of time. Only complaint is I ordered a whopper jr with bacon. Get all the way home open my burger and the bacon is pretty much raw. Like what in the world is going on. This sandwich looks nothing like the one advertised on the menu or on the tv commercials where we are told “WE RULE”. So disappointed. Had to take it off the burger and throw away. They couldn’t even take the time to not put both pickles on one side of the burger. Once again not what’s advertised on tv or the menu pictures. Do not order burgers with bacon from here unless you like raw under cooked bacon. And a thrown together sandwich. If you do check your burger before leaving the restaurant.“
“Haven’t been to a Burger King in a long while. Stopped at this one for a quick bite and honestly I was great! They were short staffed but the food came out fresh and the people at the window were extremely courteous and attentive. Had the pleasure of speaking with Zachary and we’ve been back 3 times now. They are short staffed but their people care about bringing you great service.“
“i am impressed with this Burger King, staff are friendly, place is clean. They service is fast. Biscuits are better compare to the one across Burger King. Burger King Sausage biscuit, fresh fried egg, more flavor on the sausage and the biscuit is crispy outside. Yummm“
“The website says that the drive-through closes at 12, but when i drove 30 minutes to get there, the entire store closed at 11. They young man who I spoke with was super nice, so that is why I gave 5 stars. It isn't the employee's fault that the website is wrong.“
“This place is the slowest damn drive thru I have ever been to. Sat in the line and it didn't move for like 15 min so went inside thinking it would be faster. Nope. They seriously let some guy go on break with it backed up like it was. I get people need breaks but every job I've ever had didn't allow employees to take them in the middle of rushes. Hell the employees themselves should be like, no I'm not doing that to my co-workers, I'll wait till it slows down a little. I don't get why places make the whole drive-thru experience so freaking hard. Chick-fil-A makes it work everyday with cars lined around the building so obviously it can be done. Maybe places need to hire people that actually know how to work and not just show up expecting a paycheck. I'll be a "Karen" long enough for this post because I never complain but my gosh!!!!“
“Food was good the Texas burger special meal was great. Although the jalapeno toppings seemed to be not that spicy. As for the atmosphere the angle of the sun was horrible for most seating. I'd suggest some blinds to easily be drawn down.Wheelchair accessibility: Front door direct door access but, be aware of slight incline.“
“This Burger King is among several other fast food shops located within a truck stop complex. Pleasant, accommodating server. Food was delivered in a timely manner. So glad that we vegetarians and vegans have the option of the Impossible Burger. Make it a combo! Eat inside or outside.“
“I went with three of my kids and their grandpa to this location during the heavy snow last month. As soon as I parked, I realized that it's going to be hard for me to bring all three small kids and one grandpa to the store on the snowy road. So, I called the store to ask if there's other entrance to the store where we could avoid the snowy road and the store General Manager, Ms. Marilyn, was so helpful by offering to help me bring all my kids to the store. She went outside to the parking lot, picked us up from our car, and helped us go to the store safely ... she even asked the staffs to helped watched my kid while she went outside for a second time to pick the rest of us and brought us into the store safely.I really appreciate her kind help and the way she went above and beyond to serve the customers to make sure we had a pleasant visit there.Oh the kids love the playground too!Thank you Ms. Marilyn!“