“Went to Chipotle for the 1st time in downtown Knoxville. The staff there were excellent, friendly and patient with me knowing it was my 1st time eating there even though they were busy. Loved the food and service. The gal who waited on me was pretty as heck also. 2 thumbs up with a backsnap!!!!“
“I always order online so I can get the chicken quesedilla.. I love the hot salsa, but I can only eat a little. My boyfriend gets a burrito and they are huge! We generally share an order of chips and queso as well. The food is always ready on time, and our orders are almost always perfect.“
“Customer Service done right! Had a pickup order that took a little longer than expected. A manager came over apologized and asked if they could tack on a free drink or chips for my inconvenience without me saying a thing. Great customer service!“
“I eat chipotle often and i will say that this location definitely passed the taste test. I had the worst chipotle I have ever had last week while I was on the Southside of knoxville. So I needed my "home chipotle" to redeem the chain for me and they quickly reminded me why I love eating chipotle.“
“Best chipotle I've had!! The man working the register was so kind and we had a nice quick conversation as I was paying. The line was a bit long but considering several bands were there for a competition so I understand. It was cheap delicious food that filled me up for several hours with no room to spare! To spend $8 at good "fast food" and be full in this day and age is absolutely outstanding. I've never been disappointed with this Chipotle, the only reason I gave one star off of the atmosphere is because it was in a loud mall cafeteria. Overall wonderful experience! Can't wait to eat here again!Dietary restrictions: Gluten free, diary free, egg free, very friendly ?❤️“