“I got my order wrong the other night and called the store this morning to have it corrected. I spoke with a manager by the name of Spencer and he was alot more than helpful and very very sincere and apologetic for my situation. 10/10 would recommend this store. Even if you get the wrong order they will make it right! Excellent customer service experience.“
“This was one of the best Papa John pizzas that I have had. I order monthly from a different location, but since I was in the East Knoxville area I placed my first order with this store. I had the chance to talk with the owner and I really appreciate how much he cared that I was a happy and satisfied customer. He went above and beyond to make my order perfect. Thank you!“
“Ordered online half hour before opening. One of two pizzas were ready when I arrived. The second took 10 minutes longer after that. With not a sorry for your wait or how can we make up our short comings. Pizza tasted good so there is always that.“
Pizza • $
“5 stars for food because pizza is my favorite food - especially papa John’s. 5 stars for atmosphere because anytime I order for pick up or takeout, I’m very well taken care of and warmly welcomed. And 10 stars for customer service - last night I ordered a pizza for delivery and didn’t realize I was short on cash. Dave was kind enough to not only understand, but to pay for the difference for me. After the terrible day I had yesterday, he helped me to end the evening with a full stomach and a smile on mine and my kids faces. Thank you so very much, Dave!“
“I've been ordering from this location since the 90s. I've always had good service, my food was hot & made right. If there was an error it was always corrected quickly without fuss. The staff has always been nice & their drivers are usually really nice as well. Deliver time is typical of most pizza shopsVegetarian options: They do have veggie only pizza options.Parking: It's in a busy strip mall. The parking spaces are a tight fitWheelchair accessibility: There is handicap parking & a ramp on the sidewalk. There are always employees up front & I'm sure they would help a customer open the door.“
“I ordered a pizza last night for carry out, and sat down on the couch “waiting” and I fell asleep… I called today and they replaced the pizza for free! It wasn’t their fault and they took care ofMe. Nice to see some customer service, seems to be a thing of the past…“
“Great pizza. FR better than Domino's and pizza hut! The Gluten Free pizza was over cooked and soggy on the bottom. Wouldn't get it again.Bread knots and jalapeño bites are great!Dietary restrictions: Gluten free pizza not wonderful“
“We were accidentally so stupid and ordered a pizza after they closed. The workers were so accommodating and allowed us to come pick up the pizza a few minutes after hours on the 4th of July. The pizza was still warm and delicious and we will DEFINITELY be back. Shoutout these papa john’s workers. As depicted below, we LOVED this pizza.“