The server was amazing! The kitchen, however, needed more discipline! ? The pancakes were darn good. But things were left undone.
Atmosphere: 4
Food: 3
Service: 5
Scott Miller
I'm not a Cracker Barrel fan. I try and give this place chances. I don't understand how people like this establishment. I ordered the old timers breakfast. It comes with biscuits and gravy. My q1st critique is the portion of the gravy and or biscuits. The biscuits are small and always taste doughy. The gravy is near not enough, but that's OK, because it tastes like water. I have yet to go to a cracker barrel and be ok with their biscuits and gravy. Everything else is OK. I do give a kudos to their shop. It's better than a $ general.
Atmosphere: 5
Food: 1
Service: 4
Haven Crutchfield
UPDATED: I CALLED 4/4/24 WAITED ON HOLD FOR 28 MIN TO CHECK THE STATUS OF MY REFUND SINCE IT WAS CLOSE TO CLOSING TIME THE DAY OF MY POST. IT WAS WORTH THE WAIT THE MANGER BRIAN MADE EVERYTHING BETTER HE EVEN OFFERED TO HOLD COMPLIMENTARY MEALS THE NEXT TIME I CAME!My curbside pick up time was 8:20. I ordered the pancake family feast and two homestyle fried chicken meals two sides each. $84.59 I realize most stores are still short staffed so I waited.At 8:40 I finally walked in and asked about my food I got it in 2 seconds.( what's the point of curbside) The ladies that greeted me were great nice friendly all that good stuff. Got home unpacked everything both fried chicken meals were missing. I don't live close and I have two small children who need to be in the bed I called and I will say the manager offered to remake my food but by then it was almost 9:30 So I just asked for a partial refund. The food I did receive was pretty good so I'm giving them 3 stars
Atmosphere: 3
Food: 4
Service: 1
Jeff Hartline
Beef Tips were overcooked and gristly. Green Beans were just warm, not hot. Baked potato was not completely cooked inside.
Atmosphere: 3
Food: 2
Service: 4
Tammy Sullivan
Wonderful on Easter Day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Toast, The Cracker Barrel's Country Boy Breakfast, Mashed Potatoes
Charles Johnson
Friendly and happy employees, great food, quick service!
Food was ice cold. I think they were short on cooks.
Atmosphere: 3
Food: 1
Service: 3
Jerry Bagby
Always enjoy the food and the other aspects shopping for items in the store.Dietary restrictions: You accommodate dietary needs with choices on the menu.
It’s a Cracker Barrel! Actually we have had unfortunate experiences at others, but not this one. Jennifer was great. We did a late dinner there passing through, a first for us, and it was just as good as our breakfast experiences.
Atmosphere: 5
Food: 5
Service: 5
cindy davis
Everything was good, the service was good. No military discount.
I got into the lebanon, Cracker Barrel at 20 minutes after eight, I sat there for five minutes in a corner with a bunch of empty tables around me, and no one came out, so I went back to the hostess station and asked if they would let the Wait staff know that I was there, and she said oh they know you’re there… Well, I waited another eight minutes and nobody came to my table so I sat there for 13 minutes without anybody acknowledging that I was there. This is the service industry, customer service is king and Other than the hostess, the White staff is not customer service oriented. The guys that sat catty corner from me. Also surrounded by a lot of empty tables had requested some grape jelly for their biscuits and sat there for 13 minutes waiting on their grape jelly. I thought she was going to come to me and take my order after she brought out their grape jelly but that never happened so I just got up and left.
Mindi Hawk
Parking: Plenty of accessible spots.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Toast, The Cracker Barrel's Country Boy Breakfast, Country Boy Breakfast, Carrots, Mashed Potatoes
Shannon Hollis
The service was awesome. Food was great and didn't take long to get. The atmosphere was relaxing.Parking: There was plenty of parking spots at cracker barrel.
The server was amazing! The kitchen, however, needed more discipline! ? The pancakes were darn good. But things were left undone.
Atmosphere: 4
Food: 3
Service: 5
I'm not a Cracker Barrel fan. I try and give this place chances. I don't understand how people like this establishment. I ordered the old timers breakfast. It comes with biscuits and gravy. My q1st critique is the portion of the gravy and or biscuits. The biscuits are small and always taste doughy. The gravy is near not enough, but that's OK, because it tastes like water. I have yet to go to a cracker barrel and be ok with their biscuits and gravy. Everything else is OK. I do give a kudos to their shop. It's better than a $ general.
Atmosphere: 5
Food: 1
Service: 4
UPDATED: I CALLED 4/4/24 WAITED ON HOLD FOR 28 MIN TO CHECK THE STATUS OF MY REFUND SINCE IT WAS CLOSE TO CLOSING TIME THE DAY OF MY POST. IT WAS WORTH THE WAIT THE MANGER BRIAN MADE EVERYTHING BETTER HE EVEN OFFERED TO HOLD COMPLIMENTARY MEALS THE NEXT TIME I CAME!My curbside pick up time was 8:20. I ordered the pancake family feast and two homestyle fried chicken meals two sides each. $84.59 I realize most stores are still short staffed so I waited.At 8:40 I finally walked in and asked about my food I got it in 2 seconds.( what's the point of curbside) The ladies that greeted me were great nice friendly all that good stuff. Got home unpacked everything both fried chicken meals were missing. I don't live close and I have two small children who need to be in the bed I called and I will say the manager offered to remake my food but by then it was almost 9:30 So I just asked for a partial refund. The food I did receive was pretty good so I'm giving them 3 stars
Atmosphere: 3
Food: 4
Service: 1
Beef Tips were overcooked and gristly. Green Beans were just warm, not hot. Baked potato was not completely cooked inside.
Atmosphere: 3
Food: 2
Service: 4
Wonderful on Easter Day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Toast, The Cracker Barrel's Country Boy Breakfast, Mashed Potatoes
Friendly and happy employees, great food, quick service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Momma's Pancake Breakfast Sunrise Sampler
Food was ice cold. I think they were short on cooks.
Atmosphere: 3
Food: 1
Service: 3
Always enjoy the food and the other aspects shopping for items in the store.Dietary restrictions: You accommodate dietary needs with choices on the menu.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hamburger Steak, Chicken Fried Chicken, Mashed Potatoes, Chicken Tenders, Turkey Dinner
It’s a Cracker Barrel! Actually we have had unfortunate experiences at others, but not this one. Jennifer was great. We did a late dinner there passing through, a first for us, and it was just as good as our breakfast experiences.
Atmosphere: 5
Food: 5
Service: 5
Everything was good, the service was good. No military discount.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I got into the lebanon, Cracker Barrel at 20 minutes after eight, I sat there for five minutes in a corner with a bunch of empty tables around me, and no one came out, so I went back to the hostess station and asked if they would let the Wait staff know that I was there, and she said oh they know you’re there… Well, I waited another eight minutes and nobody came to my table so I sat there for 13 minutes without anybody acknowledging that I was there. This is the service industry, customer service is king and Other than the hostess, the White staff is not customer service oriented. The guys that sat catty corner from me. Also surrounded by a lot of empty tables had requested some grape jelly for their biscuits and sat there for 13 minutes waiting on their grape jelly. I thought she was going to come to me and take my order after she brought out their grape jelly but that never happened so I just got up and left.
Parking: Plenty of accessible spots.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Toast, The Cracker Barrel's Country Boy Breakfast, Country Boy Breakfast, Carrots, Mashed Potatoes
The service was awesome. Food was great and didn't take long to get. The atmosphere was relaxing.Parking: There was plenty of parking spots at cracker barrel.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Chicken, Silverware, Fried Apples, Mashed Potatoes, Momma's Pancake Breakfast Sunrise Sampler
Wonderful food. Enjoyed as always.
Great
Atmosphere: 5
Food: 4
Service: 5