Exactly what you would expect from a Red Lobster. Food was decent although the portions seemed small for the price (esp the lobster tail). Super friendly waitress and the place seemed decently clean. If Red Lobster is your thing, this location will probably be exactly what you're looking for!
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Coleslaw, Cheddar Biscuits, Steaks, Steak and Lobster, All You Can Eat Shrimp
Lori Klumpp
Very good surf and turf. No wait and service was excellent!
Atmosphere: 5
Food: 5
Service: 5
Susie Reel
I ordered fish and chips and they sent me one piece that ended up getting tough as rubber. They did take care of the cost and gave me different food but I would not recommend the fish and chips. Also the slaw was way too sweet and
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Soup, Cheddar Biscuits, All You Can Eat Shrimp
Mark Byrne
August 2022 until 01/26/2024 and not a word.That’s pitiful.Hello, it has been almost a year since my wife and I had this terrible experience at the Red Lobster restaurant in Mount Juliet, TN, in the Providence Shopping Center.I am wondering how long I should wait to have a manager or the franchise holder contact me about our unbelievable experience at this location.Please tell me how long I should wait for the franchise holder to respond!Apparently this is the experience the franchise holder wants you to have as I have never been contacted regarding my experience at the Mount Juliet Red Lobster.[As of today, 6 months from the date of this horrible experience at the Red Lobster Seafood Restaurant in Mount Juliet, TN, I have not had anyone respond. ]Original post below.I have not heard from the franchisee.Pitiful.My wife and I chose RL in Providence-Mount Juliet, TN, for lunch after church, today, August 7th, 2022.Before today, we have visited RL MJ, frequently.We were seated by the hostess, a young female that told another customer also waiting to be seated, that she couldn’t see her and that she should wave her arms (because the hostess was not at the hostess stand).We were seated in a booth, the same one we ate in on December 20th,2021, when we took my mother to lunch for her 95th birthday.Remember, We visit RL frequently.My wife went to wash her hands, and I ordered our drinks (tea) extra lemons, and seafood stuffed mushrooms, straws and sweetener.My wife returned and then I went to wash my hands.While I was gone, my wife spilled her unsweetened tea.We had our appetizer delivered by a food runner, who was told by my wife of the obvious tea spill,(tea everywhere)She probably expected some assistance.None offered, none given and either he didn’t mention it to my server or she decided to stay away for the next 20 minutes.When I returned, I used the two napkins that our silverware came in, and I made 5 trips to the men’s bathroom getting no fewer that 15 paper towels each time, returning to the table to clean the mess up that had by now rolled onto the seat on my side of the booth.5 trips to the men’s room for paper towels.Unbelievable.Remember the food runner that delivered to my table, yea, me too.Still no server.So, I have now made 5 trips to the mens room to get supplies to clean this mess up, and still haven’t seen my server.I made one trip to the hostess stand and got new silverware (I got it myself from the bin, as the hostess watched from 20 feet away with no comment or reaction).This show has taken about 20 minutes so far.I returned to my table and about 3-5 minutes later, my server shows up.I asked for a replacement tea.I asked again for straws and sweeteners.Yup, 20+ minutes.The server excused herself, went to the back and returned with a tea and sweetener.She had straws in her apron pocket.Shortly after, our entrees were delivered by a food runner.No plates for the appetizer.This was as close to a total failure as I have seen in years.Oh, by the way, I am in the hospitality industry.I will be taking a break from Red Lobster for a long while, if we ever return.There are too many other good options available for meals within a mile of this RL.My experience was UNBELIEVABLE.
Atmosphere: 2
Food: 2
Service: 1
Roger Thompson
Red Lobster was great we tried the new salt and vinegar shrimp Love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheddar Biscuits, All You Can Eat Shrimp
Jodi Flowers
Loved the food, great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheddar Biscuits, All You Can Eat Shrimp
Don Bargas
Average red
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Half Dozen Cheddar Bay Biscuits, All You Can Eat Shrimp, Endless Shrimp Coconut Shrimp
Teresa Sisco
It was wonderful!!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: All You Can Eat Shrimp
Sheila Hammer
Ordered take out but so sad spent $77 plus for the shrimp received 2 dragon shrimp per slaw and ask for shrimp special with 2 orders of Walt’s shrimp received 6 for a double order plus scallops 5 with rice (joke small with maybes teaspoon of rice). Do not waste your money on Red Lobster better to go to Long John Silvers for quality and quantity for you’re hard earned money
Atmosphere: 1
Food: 1
Service: 1
jean green
Good food, great service!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Half Dozen Cheddar Bay Biscuits, All You Can Eat Shrimp, Endless Shrimp Coconut Shrimp
What was really good is the bread! So yummy !Cannot say it’s a 5 star place but very decent and strong 4 stars!
Atmosphere: 4
Food: 4
Service: 5
chip morris
Isabel was on the money tonight.Good food! Love the bread!Nice location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Cheddar Biscuits
Tony Rector
We had Candy as our server, and she was wonderful. Very cheerful, all smiles, and on point. The food was good, but we would come back to see Candy.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheddar Biscuits
Jennifer
Horrible to-go order experience. I went in and that said it would be up in a few minutes. Forty minutes and several different excuses later, I finally got my food. Since I had already paid I guess they thought it was fine to make me wait. One excuse was that their oven had broken that morning and it was the bread slowing my order down. No bread would have been better than the time wasted and the cold shrimp. Never again will I eat at this location.
Food: 2
Service: 1
Candy Coated
Not sure what’s going on in Mount Juliet because I just moved to the area but I just ordered my birthday brownie from this location. I put my curbside order in at 3:47 and the website said it would be ready at 3:56. I pulled up to the curbside area at 3:54, then proceeded to call the restaurant to let them know I was outside. After having them say ok and hang up the phone and for two people to acknowledge that I was there. I didn’t get my brownie until 4:17. I sat there for 20 mins and only got a sorry. Red Lobster is one of my favorite restaurants and I’m not saying people don’t make mistakes but I never saw anyone turn back time with a “sorry”.
Exactly what you would expect from a Red Lobster. Food was decent although the portions seemed small for the price (esp the lobster tail). Super friendly waitress and the place seemed decently clean. If Red Lobster is your thing, this location will probably be exactly what you're looking for!
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Coleslaw, Cheddar Biscuits, Steaks, Steak and Lobster, All You Can Eat Shrimp
Very good surf and turf. No wait and service was excellent!
Atmosphere: 5
Food: 5
Service: 5
I ordered fish and chips and they sent me one piece that ended up getting tough as rubber. They did take care of the cost and gave me different food but I would not recommend the fish and chips. Also the slaw was way too sweet and
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Soup, Cheddar Biscuits, All You Can Eat Shrimp
August 2022 until 01/26/2024 and not a word.That’s pitiful.Hello, it has been almost a year since my wife and I had this terrible experience at the Red Lobster restaurant in Mount Juliet, TN, in the Providence Shopping Center.I am wondering how long I should wait to have a manager or the franchise holder contact me about our unbelievable experience at this location.Please tell me how long I should wait for the franchise holder to respond!Apparently this is the experience the franchise holder wants you to have as I have never been contacted regarding my experience at the Mount Juliet Red Lobster.[As of today, 6 months from the date of this horrible experience at the Red Lobster Seafood Restaurant in Mount Juliet, TN, I have not had anyone respond. ]Original post below.I have not heard from the franchisee.Pitiful.My wife and I chose RL in Providence-Mount Juliet, TN, for lunch after church, today, August 7th, 2022.Before today, we have visited RL MJ, frequently.We were seated by the hostess, a young female that told another customer also waiting to be seated, that she couldn’t see her and that she should wave her arms (because the hostess was not at the hostess stand).We were seated in a booth, the same one we ate in on December 20th,2021, when we took my mother to lunch for her 95th birthday.Remember, We visit RL frequently.My wife went to wash her hands, and I ordered our drinks (tea) extra lemons, and seafood stuffed mushrooms, straws and sweetener.My wife returned and then I went to wash my hands.While I was gone, my wife spilled her unsweetened tea.We had our appetizer delivered by a food runner, who was told by my wife of the obvious tea spill,(tea everywhere)She probably expected some assistance.None offered, none given and either he didn’t mention it to my server or she decided to stay away for the next 20 minutes.When I returned, I used the two napkins that our silverware came in, and I made 5 trips to the men’s bathroom getting no fewer that 15 paper towels each time, returning to the table to clean the mess up that had by now rolled onto the seat on my side of the booth.5 trips to the men’s room for paper towels.Unbelievable.Remember the food runner that delivered to my table, yea, me too.Still no server.So, I have now made 5 trips to the mens room to get supplies to clean this mess up, and still haven’t seen my server.I made one trip to the hostess stand and got new silverware (I got it myself from the bin, as the hostess watched from 20 feet away with no comment or reaction).This show has taken about 20 minutes so far.I returned to my table and about 3-5 minutes later, my server shows up.I asked for a replacement tea.I asked again for straws and sweeteners.Yup, 20+ minutes.The server excused herself, went to the back and returned with a tea and sweetener.She had straws in her apron pocket.Shortly after, our entrees were delivered by a food runner.No plates for the appetizer.This was as close to a total failure as I have seen in years.Oh, by the way, I am in the hospitality industry.I will be taking a break from Red Lobster for a long while, if we ever return.There are too many other good options available for meals within a mile of this RL.My experience was UNBELIEVABLE.
Atmosphere: 2
Food: 2
Service: 1
Red Lobster was great we tried the new salt and vinegar shrimp Love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheddar Biscuits, All You Can Eat Shrimp
Loved the food, great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheddar Biscuits, All You Can Eat Shrimp
Average red
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Half Dozen Cheddar Bay Biscuits, All You Can Eat Shrimp, Endless Shrimp Coconut Shrimp
It was wonderful!!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: All You Can Eat Shrimp
Ordered take out but so sad spent $77 plus for the shrimp received 2 dragon shrimp per slaw and ask for shrimp special with 2 orders of Walt’s shrimp received 6 for a double order plus scallops 5 with rice (joke small with maybes teaspoon of rice). Do not waste your money on Red Lobster better to go to Long John Silvers for quality and quantity for you’re hard earned money
Atmosphere: 1
Food: 1
Service: 1
Good food, great service!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Half Dozen Cheddar Bay Biscuits, All You Can Eat Shrimp, Endless Shrimp Coconut Shrimp
Restaurantji Recommends
What was really good is the bread! So yummy !Cannot say it’s a 5 star place but very decent and strong 4 stars!
Atmosphere: 4
Food: 4
Service: 5
Isabel was on the money tonight.Good food! Love the bread!Nice location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Cheddar Biscuits
We had Candy as our server, and she was wonderful. Very cheerful, all smiles, and on point. The food was good, but we would come back to see Candy.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheddar Biscuits
Horrible to-go order experience. I went in and that said it would be up in a few minutes. Forty minutes and several different excuses later, I finally got my food. Since I had already paid I guess they thought it was fine to make me wait. One excuse was that their oven had broken that morning and it was the bread slowing my order down. No bread would have been better than the time wasted and the cold shrimp. Never again will I eat at this location.
Food: 2
Service: 1
Not sure what’s going on in Mount Juliet because I just moved to the area but I just ordered my birthday brownie from this location. I put my curbside order in at 3:47 and the website said it would be ready at 3:56. I pulled up to the curbside area at 3:54, then proceeded to call the restaurant to let them know I was outside. After having them say ok and hang up the phone and for two people to acknowledge that I was there. I didn’t get my brownie until 4:17. I sat there for 20 mins and only got a sorry. Red Lobster is one of my favorite restaurants and I’m not saying people don’t make mistakes but I never saw anyone turn back time with a “sorry”.
Atmosphere: 1
Service: 1