Tea was not sweet, asked for a new tea and it was still unsweet; and biscuits were overcooked and dry; person at the window seems to dislike his job very much.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Country Ham Biscuit
Jess Rasmussen
This is the only fast food place that NEVER has any ready. Every time we order we have to wait for “fresh food”. This is supposed to be FAST food. Then when you get the food it’s TOO hot to eat!! Every time. My son can’t even eat his dinner because it’s burning hot fresh from a frier. My husband avoids this location for this reason and now I will.
Rick Suggs
The staff is always courteous, the food excellent and the prices real good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger Combo, Rise and Shine Coffee, Double Cheeseburger, Hardee Breakfast Platter with Sausage, Biscuits & Other Favorites Biscuit 'N' Gravy
Joseph Hill
Love this place great food. But - advertise chicken tender platters. If it is after 5:30, forget = "they are out". They should not advertise this meal os stared "available only during limited hours". Be up front with the customer. I go here all the time and same thing all the time= we are out at the moment. If there are supply chain issues, do not advertise what you cannot deliver. Frustrating. Beside this, great food and staff
Atmosphere: 5
Service: 5
CJ Parchman
Good food. Great
Atmosphere: 5
Food: 5
Service: 5
Alvin Geroy
Love the homemade
Atmosphere: 5
Food: 5
Service: 5
Ryan Foster
Hours are inaccurate. They change dining room and drive through hours last minute and didn't update until the last minute.
This is the closest Hardee’s where I live, I don’t go often to give the benefit of the doubt each time I go, cause maybe they just had a bad day and messed my order up in a few weeks it’ll be fine. It’s never fine 5 times now my order has been messed up each time along with a literal line of other people that they’ve messed up. Not to mention an older lady that works there (i didn’t get her name) is rude as hell to everyone every time im in there for their mistakes. at this point get a whole new staff that will pay attention and get it right.
Atmosphere: 1
Food: 1
Service: 1
Jesse Narvaez
Take way too long to serve the food was there for 40 min eating For my
Drive thru was busy for breakfast so I came inside. Line moved quick. Clean, efficient and friendly which you hardly get anymore anywhere. Will definitely return.
Wow, this is a rough one. I understand the industry is experiencing a labor shortage, but the coming tirade boils down to one word: accountability. For starters, the restaurant exterior seemed acceptably clean. Most Hardee’s restaurants are in such poor condition that it makes one think twice before bringing a spouse or child inside. +1 for Hardee’s. I was even surprised at the lack of deep black tracks coming from entryways and back doors. Most QSR managers don’t think to clean here. Unfortunately, the quality of the visit drops precipitously from here. I order my food, pull up to the window, and receive a quiet, albeit labored statement of my total. I present my card, get it back, and I’m told to pull up. Nobody is behind me. I’ve worked in fast food concepts before, so I’m aware this isn’t standard practice unless I’m waiting on a full cook. Spoiler alert: I did not have to wait for the full cook. I’m told to pull into a handicapped spot (illegal, but I oblige. Who doesn’t like to live dangerously?) and I’m treated to a view of the employee smoking outside. Does Hardee’s not require employees to smoke at the dumpster pad or in their personal vehicle? Surely the manager will do something about it, right? Wrong. Once I receive my food and go to pull out, the manager has now joined employee in smoking outside the restaurant. Nice. But let’s return to the drive-thru time. Where is the General Manager in all of this? Is it standard practice for the GM to leave after the breakfast rush and tell the closing team to maintain the drive-thru time by whatever means necessary? (And why would above-store leadership permit this?) Sure seems like it if I’m pulling up for a two minute wait. I brush it off as crankiness and come home to eat. I go to open a tender wrap and see the packaging has been wrapped INTO the entree. No big deal, they were probably in a rush. I attempt to unwrap it and the melted cheese tears the paper and it disappears into the sandwich. I put one wrap down and grab the second hoping for better luck. No such luck. Exact same situation. Do I try to eat with the additional pulp and try not to think about the last time the wrap storage tray was cleaned? Or do I pick everything off with paper stuck to it? The wraps land in my trash can before I can decide.
Atmosphere: 3
Food: 1
Service: 2
Blake Gipson
Excellent service. Friendly staff. Food was tremendous.
Atmosphere: 5
Food: 5
Service: 5
Leslie Anderson
Went through the drive about 8:30pm on 9/28. I ordered 2 All Stars ( I hope I got the burger name right) but I had a coupon. I told them I wanted everything on the burger but I wanted mayonnaise as the sauce, no ketchup or mustard. I paid for order and was asked to pulled to the side in a parking spot. I waited about 6 to 7 minutes. I got my order and went home. Got home to eat and there was ketchup on my burgers. I called the store and spoke to the manager and she told me she was sorry and said she wrote my name in the book and I could pick my order up anytime. The following night I asked my mother to pick up my order. That's when it was a problem. She told the guy at the window my name and he asked her for my receipt. The previous night I didn't get my receipt, but I paid with my debit card, and didn't even get a napkin after I waited on the side. I called the store while my mother was at the speaker. A guy answered the phone and I asked to speak to the manager and was told she was at the speaker, I'm assuming talking to my mother. I waited a little over 3 minutes and no one ever came back. I called my mom and she told me she just ordered a pie and had to wait and that it wasn't worth all the hassle. So I called back several times with no answer but then the same guy answered, and picked up the phone, NO HELLO, and said mam we are busy. I said can I speak to a manager and he never let me speak to the manager. He was rude and it seems at night they pull cars and make you wait only to still get your order wrong in the long run. I know places are short staffed but places want the customers to be considerate of the circumstances but the staff is rude and can't get your order write. Make it make sense to me.
Tea was not sweet, asked for a new tea and it was still unsweet; and biscuits were overcooked and dry; person at the window seems to dislike his job very much.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Country Ham Biscuit
This is the only fast food place that NEVER has any ready. Every time we order we have to wait for “fresh food”. This is supposed to be FAST food. Then when you get the food it’s TOO hot to eat!! Every time. My son can’t even eat his dinner because it’s burning hot fresh from a frier. My husband avoids this location for this reason and now I will.
The staff is always courteous, the food excellent and the prices real good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger Combo, Rise and Shine Coffee, Double Cheeseburger, Hardee Breakfast Platter with Sausage, Biscuits & Other Favorites Biscuit 'N' Gravy
Love this place great food. But - advertise chicken tender platters. If it is after 5:30, forget = "they are out". They should not advertise this meal os stared "available only during limited hours". Be up front with the customer. I go here all the time and same thing all the time= we are out at the moment. If there are supply chain issues, do not advertise what you cannot deliver. Frustrating. Beside this, great food and staff
Atmosphere: 5
Service: 5
Good food. Great
Atmosphere: 5
Food: 5
Service: 5
Love the homemade
Atmosphere: 5
Food: 5
Service: 5
Hours are inaccurate. They change dining room and drive through hours last minute and didn't update until the last minute.
Some of the best burgers in town ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger Combo, Double Cheeseburger, Biscuits & Other Favorites Smoked Sausage Egg & Cheese Biscuit
This is the closest Hardee’s where I live, I don’t go often to give the benefit of the doubt each time I go, cause maybe they just had a bad day and messed my order up in a few weeks it’ll be fine. It’s never fine 5 times now my order has been messed up each time along with a literal line of other people that they’ve messed up. Not to mention an older lady that works there (i didn’t get her name) is rude as hell to everyone every time im in there for their mistakes. at this point get a whole new staff that will pay attention and get it right.
Atmosphere: 1
Food: 1
Service: 1
Take way too long to serve the food was there for 40 min eating For my
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Drive thru was busy for breakfast so I came inside. Line moved quick. Clean, efficient and friendly which you hardly get anymore anywhere. Will definitely return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Biscuits & Other Favorites Biscuit 'N' Gravy, Breakfast Sandwich
Wow, this is a rough one. I understand the industry is experiencing a labor shortage, but the coming tirade boils down to one word: accountability. For starters, the restaurant exterior seemed acceptably clean. Most Hardee’s restaurants are in such poor condition that it makes one think twice before bringing a spouse or child inside. +1 for Hardee’s. I was even surprised at the lack of deep black tracks coming from entryways and back doors. Most QSR managers don’t think to clean here. Unfortunately, the quality of the visit drops precipitously from here. I order my food, pull up to the window, and receive a quiet, albeit labored statement of my total. I present my card, get it back, and I’m told to pull up. Nobody is behind me. I’ve worked in fast food concepts before, so I’m aware this isn’t standard practice unless I’m waiting on a full cook. Spoiler alert: I did not have to wait for the full cook. I’m told to pull into a handicapped spot (illegal, but I oblige. Who doesn’t like to live dangerously?) and I’m treated to a view of the employee smoking outside. Does Hardee’s not require employees to smoke at the dumpster pad or in their personal vehicle? Surely the manager will do something about it, right? Wrong. Once I receive my food and go to pull out, the manager has now joined employee in smoking outside the restaurant. Nice. But let’s return to the drive-thru time. Where is the General Manager in all of this? Is it standard practice for the GM to leave after the breakfast rush and tell the closing team to maintain the drive-thru time by whatever means necessary? (And why would above-store leadership permit this?) Sure seems like it if I’m pulling up for a two minute wait. I brush it off as crankiness and come home to eat. I go to open a tender wrap and see the packaging has been wrapped INTO the entree. No big deal, they were probably in a rush. I attempt to unwrap it and the melted cheese tears the paper and it disappears into the sandwich. I put one wrap down and grab the second hoping for better luck. No such luck. Exact same situation. Do I try to eat with the additional pulp and try not to think about the last time the wrap storage tray was cleaned? Or do I pick everything off with paper stuck to it? The wraps land in my trash can before I can decide.
Atmosphere: 3
Food: 1
Service: 2
Excellent service. Friendly staff. Food was tremendous.
Atmosphere: 5
Food: 5
Service: 5
Went through the drive about 8:30pm on 9/28. I ordered 2 All Stars ( I hope I got the burger name right) but I had a coupon. I told them I wanted everything on the burger but I wanted mayonnaise as the sauce, no ketchup or mustard. I paid for order and was asked to pulled to the side in a parking spot. I waited about 6 to 7 minutes. I got my order and went home. Got home to eat and there was ketchup on my burgers. I called the store and spoke to the manager and she told me she was sorry and said she wrote my name in the book and I could pick my order up anytime. The following night I asked my mother to pick up my order. That's when it was a problem. She told the guy at the window my name and he asked her for my receipt. The previous night I didn't get my receipt, but I paid with my debit card, and didn't even get a napkin after I waited on the side. I called the store while my mother was at the speaker. A guy answered the phone and I asked to speak to the manager and was told she was at the speaker, I'm assuming talking to my mother. I waited a little over 3 minutes and no one ever came back. I called my mom and she told me she just ordered a pie and had to wait and that it wasn't worth all the hassle. So I called back several times with no answer but then the same guy answered, and picked up the phone, NO HELLO, and said mam we are busy. I said can I speak to a manager and he never let me speak to the manager. He was rude and it seems at night they pull cars and make you wait only to still get your order wrong in the long run. I know places are short staffed but places want the customers to be considerate of the circumstances but the staff is rude and can't get your order write. Make it make sense to me.
Atmosphere: 1
Food: 1
Service: 1
Food delicious, best biscuits available!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich