The drive thru operator was snarky, the burger barely could he called that. Big buns, 1 pickle, 1 sliver of lettuce, the white part, the onion? Well if you cut in in half and had the half piece, that's what I got. The only thing nice about the visit was the young man at the window. He was friendly.
BatgirlGamer
That's what I get for getting fast food... mediocre chicken fingers and coleslaw, decent fries, tasty fountain drink, and untoasted Texas toast...
Food: 3
Service: 3
Forester
3x in row order was not correct.
Atmosphere: 2
Food: 2
Service: 1
This Guy
Check your bag. They forgot my gravy. They are out of coke. Thanks for charging me for two bowls of gravy and not giving it to me.
Atmosphere: 1
Food: 1
Service: 1
Carolyn Box
Husband and I grabbed a light breakfast before hitting the road this morning to MS for Christmas. I can't thank the general manager and all employees there this morning for a wonderful job. The drive thru was all the way around the building and was busy inside. They done an amazing job getting everyone taken care of and not a long wait. Merry Christmas to all the management and employees for a WONDERFUL JOB.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Platter, Biscuits and Gravy
Shannon Flores
Food was good, service was fast .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Platter, Frisco Burger Combo, Bacon Egg and Cheese Biscuit Minus a Bite, Onion Rings, Natural-Cut French Fries, Biscuits and Gravy, Breakfast Sandwich
Anthony Abbington
Me and my fiance went there and we had to come back 2 times because they mess up our order and they got a nasty attitude low work experience
Melanie O'Neal
Amazing drive thu! Excellent service!
Food: 5
Service: 5
Recommended dishes: Bacon Cheddar Fries, Super Star, Sandwich, Natural-Cut French Fries, Chicken Tenders
Kimberly Allison
Is it so hard to put a sandwich together properly? Have people lowered their expectations so much that we're willing to accept something thrown together that doesn't even stack up. Bacon on the outside with cheese stuck up paper. If I didn't drive thru they would have got it right back. They probably are banking on that .. This was 2nd and last time for me
I went to the Old Fort location on Tuesday, as I placed a mobile order. When I got to the the speaker, Lisa tells me that she can’t give me my order through drive-thru and I need to come in. She stated, “I’m by myself”, insinuating that she had no help. Well, the first problem with that is I was in my pajamas and did not want to get out the car like that. Secondly, it’s not my problem if you all are understaffed! Third, I found a jacket in my car and ended up going in due to my card being charged after I cancelled the order. I get inside and they are FULLY staffed! I was beyond livid at this point, but contained myself. I asked for her name and informed her and another employee that I cancelled the order so, why was I still charged? They both said it will take a day or so and it would not draft from my account. I also reached out to Hardee’s via the “contact us” form and have yet to hear from them. Well, here we are 3 days later and I haven’t heard from ANYONE! I will not be using this app anymore! It’s ridiculous to have an app that YOUR employees don’t know how to use. I’m very upset! So, just a warning, don’t use the app if you aren’t comfortable with losing money if an issue arises!Hardee’s should take notes from Chick Fila! They get things right, serve with love and correct issues IMMEDIATELY! That’s why their lines are always wrapped around every corner! I love the breakfast at Hardee’s, but hate poor customer service, so letting go of the food and app is totally worth it.
Atmosphere: 1
Food: 5
Service: 1
Dexter Williams
My biscuit was as soft as my pillow. Whoever makes them I pray God gives you your heart's desires.
Atmosphere: 5
Food: 5
Service: 5
Mike Derby
This location is always speedy, and always gets my order right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits and Gravy
Ty Mckenzie
Staff was extremely bitter at their own lives, and it was reciprocated directly towards the customers....not just me but a few!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bacon Egg and Cheese Biscuit Minus a Bite
Kelly C
The food was great and customer service was excellent!
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Biscuit
The drive thru operator was snarky, the burger barely could he called that. Big buns, 1 pickle, 1 sliver of lettuce, the white part, the onion? Well if you cut in in half and had the half piece, that's what I got. The only thing nice about the visit was the young man at the window. He was friendly.
That's what I get for getting fast food... mediocre chicken fingers and coleslaw, decent fries, tasty fountain drink, and untoasted Texas toast...
Food: 3
Service: 3
3x in row order was not correct.
Atmosphere: 2
Food: 2
Service: 1
Check your bag. They forgot my gravy. They are out of coke. Thanks for charging me for two bowls of gravy and not giving it to me.
Atmosphere: 1
Food: 1
Service: 1
Husband and I grabbed a light breakfast before hitting the road this morning to MS for Christmas. I can't thank the general manager and all employees there this morning for a wonderful job. The drive thru was all the way around the building and was busy inside. They done an amazing job getting everyone taken care of and not a long wait. Merry Christmas to all the management and employees for a WONDERFUL JOB.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Platter, Biscuits and Gravy
Food was good, service was fast .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Platter, Frisco Burger Combo, Bacon Egg and Cheese Biscuit Minus a Bite, Onion Rings, Natural-Cut French Fries, Biscuits and Gravy, Breakfast Sandwich
Me and my fiance went there and we had to come back 2 times because they mess up our order and they got a nasty attitude low work experience
Amazing drive thu! Excellent service!
Food: 5
Service: 5
Recommended dishes: Bacon Cheddar Fries, Super Star, Sandwich, Natural-Cut French Fries, Chicken Tenders
Is it so hard to put a sandwich together properly? Have people lowered their expectations so much that we're willing to accept something thrown together that doesn't even stack up. Bacon on the outside with cheese stuck up paper. If I didn't drive thru they would have got it right back. They probably are banking on that .. This was 2nd and last time for me
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I went to the Old Fort location on Tuesday, as I placed a mobile order. When I got to the the speaker, Lisa tells me that she can’t give me my order through drive-thru and I need to come in. She stated, “I’m by myself”, insinuating that she had no help. Well, the first problem with that is I was in my pajamas and did not want to get out the car like that. Secondly, it’s not my problem if you all are understaffed! Third, I found a jacket in my car and ended up going in due to my card being charged after I cancelled the order. I get inside and they are FULLY staffed! I was beyond livid at this point, but contained myself. I asked for her name and informed her and another employee that I cancelled the order so, why was I still charged? They both said it will take a day or so and it would not draft from my account. I also reached out to Hardee’s via the “contact us” form and have yet to hear from them. Well, here we are 3 days later and I haven’t heard from ANYONE! I will not be using this app anymore! It’s ridiculous to have an app that YOUR employees don’t know how to use. I’m very upset! So, just a warning, don’t use the app if you aren’t comfortable with losing money if an issue arises!Hardee’s should take notes from Chick Fila! They get things right, serve with love and correct issues IMMEDIATELY! That’s why their lines are always wrapped around every corner! I love the breakfast at Hardee’s, but hate poor customer service, so letting go of the food and app is totally worth it.
Atmosphere: 1
Food: 5
Service: 1
My biscuit was as soft as my pillow. Whoever makes them I pray God gives you your heart's desires.
Atmosphere: 5
Food: 5
Service: 5
This location is always speedy, and always gets my order right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits and Gravy
Staff was extremely bitter at their own lives, and it was reciprocated directly towards the customers....not just me but a few!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bacon Egg and Cheese Biscuit Minus a Bite
The food was great and customer service was excellent!
Food: 5
Service: 5