Arby's

5214 S Western St, Amarillo
(806) 353-2370

Recent Reviews

Walter W. Taylor

Their combo sandwiches, super. We keep have more combos

Atmosphere: 5

Food: 5

Service: 5

Gary /old school

Food. Was good used a

Atmosphere: 5

Food: 5

Service: 5

Rebecca Sanchez

Parking: Had no trouble to park.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fish Sandwich

Douglas Cash

Used the drive up. The only bad thing was they were out of fishParking: Didn't park. Drove thru

Food: 5

Service: 5

Recommended dishes: Fish Sandwich, Roast Beef

Kathy Barrett

Real friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crinkle Fries, Fish Sandwich, Arby's Signature Sandwiches

Tammy Radloff

Food was cold and just throwen

Food: 2

Service: 3

Patrice Lancaster

I haven't eaten at an Arby's in probably a couple of years, and not in Amarillo. Sadly it was $30 plus for horrible food and horrible service. We went through the drive thru and had 4 cars in front of us. It took over 30 minutes to get to the pick up window after we had paid. If we hadn't already paid, and stuck in between cars tightly in line. When we did pick up our food, it was cold and tasted like they hadn't changed the grease out in quite sometime. We even special ordered our sandwiches. One would've thought those would be fresh. Nope. It was all inedible. I used to like Arby's occasionally. However, I doubt we'll waste our money there again. Sadly, there's not enough employees anymore who are generally grateful to have a job.

Atmosphere: 1

Food: 1

Service: 1

Tamika Brashears

The Food was amazing the store was nice and clean!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curly Fries

Roy Wilson

Very pleased with my meal. It had been a long time since I ate at Arby's. They do not have one where I was living.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Crinkle Fries, Roast Beef

Rachel Lewis

Completely wrong order received at drive thru & phone number is busy. Can’t even get a refund!

Lora Alexander

Great staff. Great food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Greek Gyro and Curly Fries

Midz Taylor

The store looked clean and there was plenty of car park space. Disabled car park easily assessable. The meal I got was cold. The sauces at the sauce station were empty and only 1 was available. 2 of the drinks tasted flat. Just wasn’t the experience I was looking for being my first time visiting. Will be back just hope that everything is a whole lot better.

Damon Clement

They need to make sure and have condiments. They were out of a

Atmosphere: 3

Food: 5

Service: 2

Rolla Fisher

Each time I go to this location, it's a bad experience. Either the shake machine is out of order or nobody is at the counter to wait on customers. Today, it was waiting while listening to the employees in back laughing and chatting away. After the drive-through person looked at me, didn't say anything, and proceeded to wait on them, I walked out!

Atmosphere: 2

Food: 3

Service: 1

Kristina Hanson

This Arby's is always clean but poorly stocked. I have visited on more than one occasion where they have been out of meat. Like seriously "Arby's We had the Meat". The answer you are are most likely to get is it will be in tomorrow. Don't bother showing up tomorrow ... It won't be there. The staff is usually friendly but often I'll informed and their Classic Roast Beef is always a mess. Some Classic training refreshers would be helpful. But as mentioned the store is always clean and they get points for that as well as their friendly staff. Management needs to step up their game a bit and give their staff the tools they need to succeed.

Atmosphere: 4

Food: 3

Service: 3

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