3/17/24, this is our 4th visit & definitely our last. The first time my husband and I the order was as we requested, & good. The 2nd visit we ordered 2 cheeseburgers combo meals with unsweetened tea. One burger with mayonnaise,lettuce,tomatoes, pickle, no onion, the 2nd burger the same only with mustard. Requested ketchup & extra napkins. The burger with mustard had no tomatoes. Not a problem we ate anyway. The 3rd visit was about 2 weeks later, only got both burgers with mustard & a bit of mayonnaise smeared on top of mustard instead of just mayonnaise. Again we ate. Tonight 3/17/24 we asked if we could have pepper jack cheese instead of cheddar as we noticed you had pepper jack cheese for the jalapeño steakhouse double burger. Told yes, not a problem. Again we requested a single with pepper jack, lettuce, tomatoes, pickle, no onion & mayonnaise. 2nd burger was same except with mustard. Both were combo meals with unsweetened tea. Sat in drive thru window 30 minutes. Finally got order after 1st order was sent back to kitchen with no explanation. THIS TIME, both burgers were double meat, no pickles on either one. No mustard or mayonnaise on one burger, the other had a dab of mayonnaise on one bun! If you don’t have ingredients tell the customer! The ticket when examnded WASN’T even as we ordered!! TRAIN employees to check order with ticket, telli don’t have ingredients! We will never be back & will NEVER recommend this restaurant!
Atmosphere: 1
Food: 2
Service: 1
MARTHA ALONZO
Amazing! So fresh and delicious!Thank you Brandon for the friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Cherie Stone
The best fish sandwich around for Lent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custard, Burger
james devers
A little higher priced but isn't every restaurant now days. Good food and friendly service. I really should go here more often.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger with Fries
paul p
I have am very upset with the customer service. I have order my food through the app and I am not able to get my food because it’s inside. I am disable and it’s difficult to walk inside. They refused to hand me my food through the drive thru after it’s already been paid for. Honestly makes no sense.
Atmosphere: 3
Food: 3
Service: 1
Chris Rice
My wife and daughters favorite place for a
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger
Dee Valdez
Food was real good 3
Atmosphere: 5
Food: 5
Service: 5
N McKee
Too much hype. Nice looking restaurant. The burger meat was extremely thin. Like the frys and onion rings.
Atmosphere: 4
Food: 3
Service: 3
Tamika Brashears
Ethan Mabrey and Jennifer Stewart was amazing the store was clean and the food was fresh!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Burger
Janette M.
Been in Amarillo for a year now and I am just trying this place, the burger was delicious and so were the fry's! I also had a chocolate shake, so good!
Had the double cheese dressed! Have never seen patties so thin and a side hotdogs! Dog was 7.25 not worth it, burger large fries and large drink 12 dollars total 20 and some change. Needless to say won't be back, might as well get bk least u can taste the meat!
Atmosphere: 5
Food: 2
Service: 5
Rob Demel
Food was hot and well prepared. Woman taking our order was courteous and friendly. Tables were a little dirty.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger with Fries, Cheese Curds, Burger
Jaimee Early
Their burgers taste very close to Steak N Shake! Absolutely won my heart. Their fries are just as good.Their shake seemed like it was just ice cream put into a cup. It tasted good for chocolate ice cream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Onion Rings, Burger
Brandi
Love their concrete frozen custards. A little pricy but an excellent treat on occasion.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge Brownie Delight and Signature Turtle, Custard, Chocolate Custard
inspirational photography
Great service friendly people food is exactly what you would expect.
3/17/24, this is our 4th visit & definitely our last. The first time my husband and I the order was as we requested, & good. The 2nd visit we ordered 2 cheeseburgers combo meals with unsweetened tea. One burger with mayonnaise,lettuce,tomatoes, pickle, no onion, the 2nd burger the same only with mustard. Requested ketchup & extra napkins. The burger with mustard had no tomatoes. Not a problem we ate anyway. The 3rd visit was about 2 weeks later, only got both burgers with mustard & a bit of mayonnaise smeared on top of mustard instead of just mayonnaise. Again we ate. Tonight 3/17/24 we asked if we could have pepper jack cheese instead of cheddar as we noticed you had pepper jack cheese for the jalapeño steakhouse double burger. Told yes, not a problem. Again we requested a single with pepper jack, lettuce, tomatoes, pickle, no onion & mayonnaise. 2nd burger was same except with mustard. Both were combo meals with unsweetened tea. Sat in drive thru window 30 minutes. Finally got order after 1st order was sent back to kitchen with no explanation. THIS TIME, both burgers were double meat, no pickles on either one. No mustard or mayonnaise on one burger, the other had a dab of mayonnaise on one bun! If you don’t have ingredients tell the customer! The ticket when examnded WASN’T even as we ordered!! TRAIN employees to check order with ticket, telli don’t have ingredients! We will never be back & will NEVER recommend this restaurant!
Atmosphere: 1
Food: 2
Service: 1
Amazing! So fresh and delicious!Thank you Brandon for the friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
The best fish sandwich around for Lent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custard, Burger
A little higher priced but isn't every restaurant now days. Good food and friendly service. I really should go here more often.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger with Fries
I have am very upset with the customer service. I have order my food through the app and I am not able to get my food because it’s inside. I am disable and it’s difficult to walk inside. They refused to hand me my food through the drive thru after it’s already been paid for. Honestly makes no sense.
Atmosphere: 3
Food: 3
Service: 1
My wife and daughters favorite place for a
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger
Food was real good 3
Atmosphere: 5
Food: 5
Service: 5
Too much hype. Nice looking restaurant. The burger meat was extremely thin. Like the frys and onion rings.
Atmosphere: 4
Food: 3
Service: 3
Ethan Mabrey and Jennifer Stewart was amazing the store was clean and the food was fresh!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Burger
Been in Amarillo for a year now and I am just trying this place, the burger was delicious and so were the fry's! I also had a chocolate shake, so good!
Restaurantji Recommends
Had the double cheese dressed! Have never seen patties so thin and a side hotdogs! Dog was 7.25 not worth it, burger large fries and large drink 12 dollars total 20 and some change. Needless to say won't be back, might as well get bk least u can taste the meat!
Atmosphere: 5
Food: 2
Service: 5
Food was hot and well prepared. Woman taking our order was courteous and friendly. Tables were a little dirty.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger with Fries, Cheese Curds, Burger
Their burgers taste very close to Steak N Shake! Absolutely won my heart. Their fries are just as good.Their shake seemed like it was just ice cream put into a cup. It tasted good for chocolate ice cream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Onion Rings, Burger
Love their concrete frozen custards. A little pricy but an excellent treat on occasion.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge Brownie Delight and Signature Turtle, Custard, Chocolate Custard
Great service friendly people food is exactly what you would expect.
Atmosphere: 5
Food: 5
Service: 5