So I'm confused. Kerry hired a shift leader that he was sleeping with knowing she had to turn herself in because she is in jail doing 2 years. She was frustrated on her last days. Sent me home and I'm not hirable? I'm uploading her texts messages and Dekendric text messages. I'm also paying 147.00 to see you in court. I came in when people called off etc but it's okay. Bring in property ma this was my peace.. Keep hiring kids becausethey don't know. This is wrong and until you see the proof you don't know so thank you for being stupidbut your still responsiblefor your managers actions.
Guanny Bradley
I placed my first order, and it was canceled. If I didn't call, I would still be waiting on my order.I should have changed to somewhere else, but I reordered it was a mistakeThe pizza was not cooked. It was doughy and falling apart. Worst service I have received from Pizza Hut.
Food: 1
Service: 1
Juanita R
Whomever made the two personal pan pizza's tonight..... THANK YOU SO MUCH!!¡! They were absolutely perfect. If I could give ten stars I
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Traditional Wings
Book Reader
My food was over an hour late because of some delivery issue and it was incredibly inconvenient. But the woman I spoke to on the phone was amazing! So kind and understanding, I didn't receive her name but I hope she understands how greatful I am for her.
Service: 5
Taneka Hubert
I wish I could leave no stars. The pizza was gross and when delivered the pizza was crumbled and smooshed. Beware, this location contracts with door dash for delivery ! Door dash drivers are getting sloppy! Will not be ordering from this store. When call to complain I was in hold for over a hour and then the phone disconnected. I wanted a refund!
Vince Tran
Our order was delivered by the door dasher and the foods was not sealed.
Atmosphere: 1
Food: 1
Service: 1
Elexis Pelcher
It was the worst service I got here. I didn't get everything I paid for and the pizza was really hard. I was on the phone waiting for someone to pick up but the call center hung up on me 3 times I finally got transferred over and waited on the store line for 45 mins , never got picked up so I called again and waited for 30 mins no one picked up again. So I will be going up to the store today.
Atmosphere: 1
Food: 1
Service: 1
Dan W
They make perfect ?.EDIT: The two orders I made so far in 2024 have been messed up by this location. I asked for light sauce and even put a special note when I ordered. Both times the pizza was LOADED with sauce. The 2nd time I ordered thin crust and received hand tossed. ALL my good feelings about this pizza hut are now gone.DAN
Food: 1
Service: 1
sarah liew
I ordered online I tried to go back and change it, It wouldn't allow me to change it so I tried to call the store It wasn't answering service and they transfer me to the store, I was on hold for about 30 minutes couldn't get a hold of anyone. I understand it's busy but they really need to work on customer service and answering their phones.
Food: 4
Service: 1
Joseph Cornelius
New year this place got orders wrong they put regular customer in front of other and had redo order because they lost orders. I say brand is good but not all restaurants are up to standard.
I visited Pizza Hut on December 8, 2023, and witnessed several employees not wearing required hygiene gear like hairnets, gloves, and aprons. Some were even seen wiping their hands on their jeans, which is a clear violation of health codes in Arlington, TX. This raises significant concerns about food safety. I hope they address this issue promptly to ensure compliance with the law and maintain high cleanliness and safety standards.
Atmosphere: 2
Food: 3
Service: 2
Courtney Crowell
Tried to order here on Halloween and their fryer went out. We pre ordered for the evening and it took us almost an hour after our time to receive our food. Because the fryer stopped working we didn’t get the 2 orders of chicken wings we ordered and were told we’d get refunded for it and never did. I reached out to the DM and never heard back either. We frequent PH a lot, but I would tell everyone to steer clear of this one.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pepperoni Pizza
Thomas Frew
Worst Pizza Hut ever. Can’t get orders right and pizza is under cooked. I’ll never go to any Pizza Hut again.
RyanRose Hernandez
THIS IS THE WORST STORE. THE GM CARRY HAS NO CLUE WHAT GOES ON IN THIS STORE. IF HE DOES, HE TURNS A BLIND EYE. SHAME ON HIM. DEKINDRICK IS THE WORST MANAGER TO THE EMPLOYEES AND TO THE CUSTOMERS. THEY TREAT THEIR GOOD EMPLOYEES LIKE ANIMALS AND REFUSE TO SERVICE THE CUSTOMERS WHO CALL BECAUSE THE HOLD TIME IS CRAZY. I AM CALLING THE LABOR BOARD AND THE HEALTH DEPARTMENT. 20 MINUTES OF HOLDING (SMH). YOU ARE NOT THAT BUSY AT 231PM.
So I'm confused. Kerry hired a shift leader that he was sleeping with knowing she had to turn herself in because she is in jail doing 2 years. She was frustrated on her last days. Sent me home and I'm not hirable? I'm uploading her texts messages and Dekendric text messages. I'm also paying 147.00 to see you in court. I came in when people called off etc but it's okay. Bring in property ma this was my peace.. Keep hiring kids becausethey don't know. This is wrong and until you see the proof you don't know so thank you for being stupidbut your still responsiblefor your managers actions.
I placed my first order, and it was canceled. If I didn't call, I would still be waiting on my order.I should have changed to somewhere else, but I reordered it was a mistakeThe pizza was not cooked. It was doughy and falling apart. Worst service I have received from Pizza Hut.
Food: 1
Service: 1
Whomever made the two personal pan pizza's tonight..... THANK YOU SO MUCH!!¡! They were absolutely perfect. If I could give ten stars I
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Traditional Wings
My food was over an hour late because of some delivery issue and it was incredibly inconvenient. But the woman I spoke to on the phone was amazing! So kind and understanding, I didn't receive her name but I hope she understands how greatful I am for her.
Service: 5
I wish I could leave no stars. The pizza was gross and when delivered the pizza was crumbled and smooshed. Beware, this location contracts with door dash for delivery ! Door dash drivers are getting sloppy! Will not be ordering from this store. When call to complain I was in hold for over a hour and then the phone disconnected. I wanted a refund!
Our order was delivered by the door dasher and the foods was not sealed.
Atmosphere: 1
Food: 1
Service: 1
It was the worst service I got here. I didn't get everything I paid for and the pizza was really hard. I was on the phone waiting for someone to pick up but the call center hung up on me 3 times I finally got transferred over and waited on the store line for 45 mins , never got picked up so I called again and waited for 30 mins no one picked up again. So I will be going up to the store today.
Atmosphere: 1
Food: 1
Service: 1
They make perfect ?.EDIT: The two orders I made so far in 2024 have been messed up by this location. I asked for light sauce and even put a special note when I ordered. Both times the pizza was LOADED with sauce. The 2nd time I ordered thin crust and received hand tossed. ALL my good feelings about this pizza hut are now gone.DAN
Food: 1
Service: 1
I ordered online I tried to go back and change it, It wouldn't allow me to change it so I tried to call the store It wasn't answering service and they transfer me to the store, I was on hold for about 30 minutes couldn't get a hold of anyone. I understand it's busy but they really need to work on customer service and answering their phones.
Food: 4
Service: 1
New year this place got orders wrong they put regular customer in front of other and had redo order because they lost orders. I say brand is good but not all restaurants are up to standard.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Took 2.5 hours to deliver our order!
Food: 1
Service: 1
I visited Pizza Hut on December 8, 2023, and witnessed several employees not wearing required hygiene gear like hairnets, gloves, and aprons. Some were even seen wiping their hands on their jeans, which is a clear violation of health codes in Arlington, TX. This raises significant concerns about food safety. I hope they address this issue promptly to ensure compliance with the law and maintain high cleanliness and safety standards.
Atmosphere: 2
Food: 3
Service: 2
Tried to order here on Halloween and their fryer went out. We pre ordered for the evening and it took us almost an hour after our time to receive our food. Because the fryer stopped working we didn’t get the 2 orders of chicken wings we ordered and were told we’d get refunded for it and never did. I reached out to the DM and never heard back either. We frequent PH a lot, but I would tell everyone to steer clear of this one.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pepperoni Pizza
Worst Pizza Hut ever. Can’t get orders right and pizza is under cooked. I’ll never go to any Pizza Hut again.
THIS IS THE WORST STORE. THE GM CARRY HAS NO CLUE WHAT GOES ON IN THIS STORE. IF HE DOES, HE TURNS A BLIND EYE. SHAME ON HIM. DEKINDRICK IS THE WORST MANAGER TO THE EMPLOYEES AND TO THE CUSTOMERS. THEY TREAT THEIR GOOD EMPLOYEES LIKE ANIMALS AND REFUSE TO SERVICE THE CUSTOMERS WHO CALL BECAUSE THE HOLD TIME IS CRAZY. I AM CALLING THE LABOR BOARD AND THE HEALTH DEPARTMENT. 20 MINUTES OF HOLDING (SMH). YOU ARE NOT THAT BUSY AT 231PM.
Atmosphere: 1
Food: 1
Service: 1