4407 Little Rd Ste 660, Arlington
Note to Management: The Team you have now, KEEP THEM!!! They are the best group. Food is always fresh and I have had a problem in the past and they corrected! The lady that answers the phone, older Caucasian lady ( I think) she is sweet as pie!
The food is good but the customer service is abysmal. When giving your food order they act as if they are annoyed and would rather be any where else in the world. These are things management needs to address, and if they can't then store needs new management. Even though the food is really good, I'd rather go some where that I feel a little more welcome than here.
We usually get good food here.. my complaint is with ordering. Almost every time we call up here to order the line is busy and when we walk in to place our order we find the phone is just placed off the hook. It's very frustrating
Service has declined rapidly over this year. They have a large neon sign out front encouraging you to call-in orders, but they never take orders over the phone. They leave you on hold and never pick back up (and the restaurant is practically empty). I would avoid this location.
Restaurant was very spacious and clean. This Wing Stop was bigger than most. The staff was very friendly and the food was good.
After being on hold for 10 minutes, I drive over there (still on hold) and to my surprise, it's not busy, no long line, no phones ringing. Bad service, get left on hold for no reason, I understand if it's busy but it wasn't. Management needs to step it up. All I got was a an "oh, sorry" when I mentioned I was still on hold and asked what do I want. SMH.
Great food everything was on point. Thanks Wingstop!?
Please change the hours listed online. It says this location closes at 11pm and it actually closed at 9:30.
The wings were great. They however no longer have unlimited refills on drinks. Very pricey sodas with no unlimited refills?
Wings were dry af. Fries were not cooked all the way through...6pc, 8pc -28$...eek, not my favBlue cheese and ranch was good.
Food has always been great. Over the last two years we have been doing take out once a week and always loved it. Today I decided to dine in. The tables were sticky, but that happens, my main complaint is that there are no refills on drinks now. So I bought another tea that wasn't full of ice. Was told sorry that's what they told us. There are plenty for wing places to dine in. Guessing Wing stop will not be one anymore.
Great Deals on Boneless Wings and the food is always hot and Fresh !
I finally found a wing stop that I can go to for good service and food I have one 2 miles from my that has horrible service so I just drive 30 minutes to these guys
Do not eat here! You get no refills because of “covid”. Yea righttttt. Then why do you let people dine in? And why are masks not even required? Didn’t even let my table and I know that there were no refills until after we ordered. They have no signs up. And then when we asked for water cups, they were gonna charge us 75 cents for tap water. Do not eat here.
Food was great employees are very rude
4407 Little Rd Ste 660, Arlington, TX 76016