“Be patient with the staff, most of them are really stoned, and the others are only a few chromosomes above banging rocks together. The best experience is wondering what kind of sandwich you will get no matter how many single syllables you use to order it, this includes banging rocks and making grunting and pointing noises. Ask for the fish sandwich and watch the parade.Vegetarian options: Not vegetarian“
“I ordered on the app and requested a lot of lettuce on my sub. Went in to pick up my order and was met with a friendly lady who ensured she put a ton of lettuce. I went home to a perfectly crafted and delicious sub! I found my new go-to Subway.“
“Every time I've been to this Subway, it's active, the staff is friendly and engaging, and the food has been moderately fresh with indication they take good care of their food prep and stations. The Soda Fountain was also clean and had the correct ratio of carbonation Vs syrup. The #18 is awesome.Wheelchair accessibility: Has some accessible booths for people in wheelchairs.“
“God bless for the service that all the employees have done for us customers. Everyone is very friendly and helpful.Crafting and creating masterpieces sandwiches every single time with a bright smiles. They create the tastyiest things and have seen the best service I've seen in a while.I think everyone employee deserves a raise in this location since they all work so hard and needs to be more appreciative of the employees since they work in a super busy location with a lot pressure.If i could rate any higher, this place deserves 6 or 7 stars for the employees themselves. God bless them.Vegetarian options: Veggies are always fresh.Kid-friendliness: Who doesn't love sandwiches?Parking: Location is busy and the workforce are super kind.Dietary restrictions: Custom orders and designs are best. The employees know what they are doing.“
“The food is pretty good and for all my Latin friends I recommend this Subway, they speak Spanish.. don't get the craving, come...Vegetarian options: Vegetarian Subway with varietyParking: Parking is free and there is always parkingKid-friendliness: The place is very quiet and spaces for a child ? recommendedWheelchair accessibility: The route is a very busy place and easy to get to“
“I would never give a Subway more points than I have here simply because number one I believe there's always room for improvement number two none of the employees at Subway feels invested in their job they feel like they just want to leave and the food is not appealing on the eye the translucent cucumbers the scoops that they use to take the meat out with it all needs to be revamped and redone. But this particular subway that I went to was contrary to all of those it was clean it was neat the employees were efficient knowledgeable and dropped a job done and weren't skimpy. And no translucent cucumbers. Thanks for a good sandwich you guys“
“Subway has been around for a long time so their model must be a good one. The quick way to specify how you sub is built as it is done in front of you watching is pleasing to me. This location is paired with a quick mart so I can pick up other things there.“
“I just had the most amazing experience by stoping to grab some much needed it dinner! My sandwich was perfectly executed person was very polite and respectful right away , as soon as I walk into the door can you make eye contact acknowledge me he was very attent and he'll look for he was so kind,!! That's awesome to have those good old experience stopping by subway and just have that friendly customer service I think that's what's all about this guy's Rock he needs a race!!!“
“We used this subway to cater a recent gathering and had the BEST experience! Everything was super easy, done with care, on-time, and most importantly, delicious! We will always use that subway moving forward. Big shout out to Maria for all of her help! She went above and beyond and we are so grateful.“
“Tried to order sub through app AND website but every single option says “unavailable at this location” so it’s impossible to take advantage of their BOGO deal here. Walked there anyway and asked for the sub I wanted and miraculously they have all the ingredients. Disappointed.—Update:Visited a week later and the app finally allowed for my order to go through. Was able to use the BOGO coupon. Ordered through the app and everything was ready for pick up as soon as I got there, skipped a line of 5 people. Good service.“
“My experience at this particular Subway was probably my favorite. Everything was in stock and the display was well organized. Very clean atmosphere made it easy to want to dine in. Customer service was fast and polite. The food was fresh and well prepared. I will definitely be making this place my primary Subway.“
“I've always had a liking for Subway, and this place is no different - amazing subs at amazing prices.The downsides are that sometimes, the service team members are fairly new and not very familiar with the things they are selling, especially with regards to the deli meats. Also, the fountain drinks have a slight taste of tap water, which leads me to skip the same and get the bottled ones.“
“I went yesterday around 2:49 pm. on 10/10/2023. Sonia received me with a warm welcome, and she was efficient at making my sandwich. If there were more people like Sonia, perhaps Subway would be thriving in the Austin area. I will continue to revisit this store due to Sonia's friendliness and her work ethic since this Subway is the best in South Austin or maybe in the entire city.“
“Nice little Subway.The staff was great.My sandwich was a little strange. I had the bread toasted before toppings (I always do) but it tasted stale, not toasted. Parts were really good but parts were "stale then roasted."I just ate it. Didn't complain or say anything.I had zero doubt they would re-do. I was in a time crunch and hurry.Despite the bread issue, I'd have no problem going to this location again if I was in the neighborhood again. I was staved and Subway is pretty consistant.If I am going to do Fast Food, Subway is high on my "Gotta eat." list. It's quick. It's good. It's filling. It's affordable. I appreciate the ability to choose my fixin's and have the sandwich I want.Vegetarian options: Salads , Wraps and many options to build a meatless sandwich.Dietary restrictions: Salads and wraps.I'd ask for recommedations if you have a dietary restrictions. Am pretty sure they can accomodate you.Parking: Dedicated small lot. Had no problems parking.Kid-friendliness: Nothing specific but they have a kid's menu and hard surface flooring.“
“Let's just be honest,best value,best taste, and the healthy choices are second to none. They the kings of cold sandwiches for sure. Now they toasting and cutting meat fresh daily. Money always well spent and you gonna get full. 2thumbs upVegetarian options: They got plenty veggies. You just pick the ones you want and how you want it servedKid-friendliness: Got kids meals. What else you need“
“I love Subway! I always get the sweet teriyaki chicken, it's delicious. If you haven't tried, than you should. The thing about subway is, it's always fresh and always tastes good. You never get dry, untasteful meat or stale bread like some burger places. Also, the veggies always crispy fresh .“
“I had the most amazing experience at Subway today! I was in a hurry and absolutely famished after not having eaten all day. Thankfully, I was assisted by the incredible Joe L, who turned my quick stop into a truly delightful moment. Joe's lightning-fast and professional service, coupled with his warm and friendly demeanor, left me utterly impressed. I can't help but sing praises about him and would wholeheartedly recommend visiting Subway only when Joe L is there, as he truly makes the dining experience exceptional!“
“New to Austin and this is my second time into this location. Both times the same man and woman were working and absolutely went above and beyond. Today is July 17th and hopefully the owner will read this and look at the schedule and give these two a pat on the back. Thanks guys and keep working hard, you’ll have your own franchise with service like that.“
“Ate here with my partner tonight, nice enough service, food was the usual, i got my loaded Turkey and he got his regular tuna, he said it was delicious and over all it was all really good. The bread seemed smaller than usual though, but got the BOGO deal so can’t complain too much, but really what’s up with the chips being a quarter full? Will definitely be back but pretty mediocre compared to others we have been to in Austin“
“I would love to thank Mariano for the sandwiches he made yesterday for a for a friend and I. We are regulars and the sandwiches were fresh as well as the condiments; sandwiches were made carefully and not sloppy while eating. Thank you Mariano for the great customer service you provide at the location off Ben White.....-Dolores Garcia and Ron Alison-“
“My favorite subway to go to, it's always clean and the staff is always quick to make my order regardless of the wait. They're also friendly and always welcome my husband and I in. I've never had a wrong order at this location and will continue to come to this one over others! Most other locations also don't have hot cheetos which are my husband's favorite. The bread is also well made and not burnt like other locations.“
“I never thought I'd write a review about a Subway, but I've gone here 3 times and the folks working there are the nicest people. Everyone has been SO friendly and it seems like they enjoy their jobs, which is so refreshing. I will go out of my way to go to this Subway!“
“The worker named (L)Latise has the best customer service that I have seen in years. I worked at Nordstrom‘s for many years, so I know customer service when I tell you she does her job very very well. I think they have a super star. Keep up the good work.“
“I just wanted to share my experience this evening with the only employee working tonight name Michael Sharpe. Kudos to him. When I walked in it was about 8:15pm there were about 8 customers waiting this young man handled and greeted each customer and catered to each and every one of our request. This young man should be given employee of the month reward. This is a example of what customer service is about. Thank you Michael for making my sandwich to my liking.“
“I am a current employee for the store and I apologise ahead of time for the unfortunate issues people are facing. I do wish I would have the opportunity to meet everyone and help make the experience better to the best of my abilities. I’ve only been here at this location for a little over half a year or more. Please allow a chance to fix any unpleasant visits in the evenings if possible“
“The sandwich was great !!! Fresh veggies, and plenty of meat and cheese. The store was clean and the staff was very friendly. The only issue was they are slower than molasses on a cold winter day. It took them 20 minutes, yes 20 minutes to make two foot long subs, and they weren't even toasted !!!! They got to speed up as I "almost" walked out.“
“Watch to pizza patron right next door not they didn't have a bathroom and I have two small girls that needed to go ASAP. Subway has likes in their bathroom doors and usually you have to be a customer to use the restroom. But thanks to the black lady, she didn't have any problem with letting my girls go without buying anything. Bathroom was clean which made our experience even better! Thanks girl. We need more smiling faces like you in this world.“
“Amazing is all I can say. The young lady who helped me explained all the choices and was very patient with me. Place was clean and the service was spectacular. My sandwich was cooked to perfection and meats were freshly sliced. A++++++ all the way !!!!!!!“
“Came in for a sandwich and i usually take it to go...but today i decided to sit in the restaurant. The guy and girl working were very nice and worked well as a team. Food was delicious. Store was clean and it was relaxing to come in and enjoy the cool air. Will come sit and eat again.Parking: Broken down (flat tire) truck in front of store taking up limited parking.“
“This subway has come a long way. They typically have the most options if you use the app compared to other nearby subways. They also have prepared our sandwiches to the most potential in comparison to other experiences with subway locations.“