The sandwich menus were unstoked, few markers. We decided to leave and eat somewhere else. Which was a let down because 4 months ago the food and service was good. I don't know what changed.
Brittany Herbig
Ice was out so no drinks (this is Texas, you need ice), they haven’t had fries for 2 months because their fry machine is broken?? (also had their fries promoted everywhere which was ironic), and their card reader was glitchy. Didn’t spend much time here and so much went wrong. Whoever owns this location needs to check on it. Was our first time to this which wich and we probably won’t be back. The service was alright.
Lindsey Kidd
This place needs to be shut down. I mean no disrespect to the employees trying to work it, but clearly management is lacking horrifically or the chain itself is falling apart. The last 3 times I’ve been in, employees looked and acted like they hated life or wanted to be elsewhere. Can’t really blame them. No ice for the drinks. No lids. No straws. Fry machine not working. The list goes on. Yesterday…no gloves along with all the other issues. I watched the guy taking orders and payments scratch his head, complete taking the order and then continue making sandwiches. No hand washing between. ? I WAS refunded my $5 for fries but I horribly regretted the online tip I left
J L.
I stopped here with my cousin who lives in the area. Basically, the cashier wasn't helpful with the order and seemed frazzled while taking my order. I purchased 2 kids meals and 2 sandwiches. They pretty much messed up all, but one order. They left out the chips, treats, and drinks for my kids meals. One of their sandwich was wrong. I emailed the company and no response. Very disappointed with the service. It didn't help I wasted my money on food I didn't receive.
Bobbi Jo D.
Staff was fighting, all drinks were out, no ice, no cups, no chips. Fry machine was down and it took forever for the very few options of sandwiches we had to be made. This place used to be good, not sure what happened.
Steven L.
When you walk in there is sign that says we have no drinks. That was first bad sign, then they had no roast beef, second bad sign, very disorganized, employees complaining, bathroom was disgusting. Never coming back. Prefer potbelly's.
Dee That's Me
Dirty! Hand prints all overthe door it was gross. The carpets inside have Never been washed! And out of everything. Card machine was down. Fry machine down. No ice, no sweet tea, then had no cheese! No provolone or American. OMG! REFUND PLEASE! Some dude from the guy back came out in a night cap on and in socks and slide (like he was at home) an pour tea in the container - store-bought. No wonder they are closing these places.
Hailey Iagmin
This store should be shut down. I arrived when they opened and had to wait 42 minutes because there was only one employee. Then the second one arrived and told me they had no clue how to make the kids pizza sandwich that they had on the menu. 10 minutes later they said they only had peanut butter so they were only making a peanut butter sandwich instead of a PB&J. I asked to cancel my order and for my money refunded and they said they didn’t know how to do that so they would call the manager. They did not complete the refund and told me they could do it without my card so I left and still have not received the payment.
Donna Barber
Do not cater your event with Which Wich. Our office put in a catering order on Wednesday for our event on Saturday and we got a call 2 hours before, telling us they could not fill our order. Then they told us we would have to wait for the refund of $500.00 until after they had a chance to call corporate. We were given excuse after excuse and were told they never got our order but how can you cancel an order if you never got it? They never apologized, and were very "sorry bout cha", attitude. There are about 50 people in our office that will never eat at Which Wich again. Just think, each of those 50 people know 50 people and so on and so on.
limits to infinity
Use to be a regular at this establishment when I lived in texas..( egg salad sandwiches were the best!)Came back from Wisconsin to see the place dirty, no ice, warm soda, and a wait time of over 30 plus minutes for 2 sandwiches and a grilled cheese..This place was barely busy. I don't know what happened.. if it's new management or something else..With a sad heart, it's safe to say I won't be back..
Waited 40 mins for 4 sandwiches and only 3 people in line ahead of us. My bowl which came toasted even though in big bold red letters it said coldwhich. Also saw a bug climb out of the m&m vending.
Joceline S.
Paid almost $30 for them to be short on everything.. no straws, no ice, no tomatoes and no fries.. couldn't even drink our beverages without taking the lid off in which the drink wasn't even a little cold, won't be coming back to this location.
Charity A.
Awful. Terrible service. All three people behind the counter had terrible attitude and were acting like they hated their jobs. One wouldn't stop cussing because I put two sandwiches on one bag and called me stupid to the guy next to him when I was right there. The "5 meat 3 cheese" sandwich is true in a theres one piece of each cheese and meat on a whole loaf of bread. Dry and underwhelming at best.
Chris Olson
Quality and service have gone down significantly. Used to be my favorite sandwich joint, now it feels like they are just barely keeping the store afloat. Lady behind the counter seemed to be more interested in keeping her nose in her phone then taking orders. Soda machine didn't work, AC wasn't on, the bathroom was nasty. My sandwich had a lot of fatty meat in it. This will prevent me from visiting again.
Dawn
3 stars only because they had no Ice in the restaurant and thus fountain drinks weren't an option...yeah, who wants hot soda.
The sandwich menus were unstoked, few markers. We decided to leave and eat somewhere else. Which was a let down because 4 months ago the food and service was good. I don't know what changed.
Ice was out so no drinks (this is Texas, you need ice), they haven’t had fries for 2 months because their fry machine is broken?? (also had their fries promoted everywhere which was ironic), and their card reader was glitchy. Didn’t spend much time here and so much went wrong. Whoever owns this location needs to check on it. Was our first time to this which wich and we probably won’t be back. The service was alright.
This place needs to be shut down. I mean no disrespect to the employees trying to work it, but clearly management is lacking horrifically or the chain itself is falling apart. The last 3 times I’ve been in, employees looked and acted like they hated life or wanted to be elsewhere. Can’t really blame them. No ice for the drinks. No lids. No straws. Fry machine not working. The list goes on. Yesterday…no gloves along with all the other issues. I watched the guy taking orders and payments scratch his head, complete taking the order and then continue making sandwiches. No hand washing between. ? I WAS refunded my $5 for fries but I horribly regretted the online tip I left
I stopped here with my cousin who lives in the area. Basically, the cashier wasn't helpful with the order and seemed frazzled while taking my order. I purchased 2 kids meals and 2 sandwiches. They pretty much messed up all, but one order. They left out the chips, treats, and drinks for my kids meals. One of their sandwich was wrong. I emailed the company and no response. Very disappointed with the service. It didn't help I wasted my money on food I didn't receive.
Staff was fighting, all drinks were out, no ice, no cups, no chips. Fry machine was down and it took forever for the very few options of sandwiches we had to be made. This place used to be good, not sure what happened.
When you walk in there is sign that says we have no drinks. That was first bad sign, then they had no roast beef, second bad sign, very disorganized, employees complaining, bathroom was disgusting. Never coming back. Prefer potbelly's.
Dirty! Hand prints all overthe door it was gross. The carpets inside have Never been washed! And out of everything. Card machine was down. Fry machine down. No ice, no sweet tea, then had no cheese! No provolone or American. OMG! REFUND PLEASE! Some dude from the guy back came out in a night cap on and in socks and slide (like he was at home) an pour tea in the container - store-bought. No wonder they are closing these places.
This store should be shut down. I arrived when they opened and had to wait 42 minutes because there was only one employee. Then the second one arrived and told me they had no clue how to make the kids pizza sandwich that they had on the menu. 10 minutes later they said they only had peanut butter so they were only making a peanut butter sandwich instead of a PB&J. I asked to cancel my order and for my money refunded and they said they didn’t know how to do that so they would call the manager. They did not complete the refund and told me they could do it without my card so I left and still have not received the payment.
Do not cater your event with Which Wich. Our office put in a catering order on Wednesday for our event on Saturday and we got a call 2 hours before, telling us they could not fill our order. Then they told us we would have to wait for the refund of $500.00 until after they had a chance to call corporate. We were given excuse after excuse and were told they never got our order but how can you cancel an order if you never got it? They never apologized, and were very "sorry bout cha", attitude. There are about 50 people in our office that will never eat at Which Wich again. Just think, each of those 50 people know 50 people and so on and so on.
Use to be a regular at this establishment when I lived in texas..( egg salad sandwiches were the best!)Came back from Wisconsin to see the place dirty, no ice, warm soda, and a wait time of over 30 plus minutes for 2 sandwiches and a grilled cheese..This place was barely busy. I don't know what happened.. if it's new management or something else..With a sad heart, it's safe to say I won't be back..
Restaurantji Recommends
Waited 40 mins for 4 sandwiches and only 3 people in line ahead of us. My bowl which came toasted even though in big bold red letters it said coldwhich. Also saw a bug climb out of the m&m vending.
Paid almost $30 for them to be short on everything.. no straws, no ice, no tomatoes and no fries.. couldn't even drink our beverages without taking the lid off in which the drink wasn't even a little cold, won't be coming back to this location.
Awful. Terrible service. All three people behind the counter had terrible attitude and were acting like they hated their jobs. One wouldn't stop cussing because I put two sandwiches on one bag and called me stupid to the guy next to him when I was right there. The "5 meat 3 cheese" sandwich is true in a theres one piece of each cheese and meat on a whole loaf of bread. Dry and underwhelming at best.
Quality and service have gone down significantly. Used to be my favorite sandwich joint, now it feels like they are just barely keeping the store afloat. Lady behind the counter seemed to be more interested in keeping her nose in her phone then taking orders. Soda machine didn't work, AC wasn't on, the bathroom was nasty. My sandwich had a lot of fatty meat in it. This will prevent me from visiting again.
3 stars only because they had no Ice in the restaurant and thus fountain drinks weren't an option...yeah, who wants hot soda.