“Yesterday, a craving for some juicy chicken wings struck! Luckily, the Popeyes Louisiana Kitchen on Northwest Freeway was nearby. Pulling into the drive-thru, I was met with a friendly voice from the speaker. The crew patiently explained the different wing flavors, even though there was a line of cars behind me. I felt no pressure to rush my decision, which I appreciated.When I pulled up to the window to pay, the crew member not only complimented my order but made sure I had everything I needed – a complete set of sauces, plates, napkins, and even plastic utensils! It was a small gesture, but it showed just how much they cared about making my Popeyes experience a pleasant one.The crew's courtesy and attentiveness, on top of the quick service despite the line, really impressed me. I left with my bag of wings, a smile on my face, and a definite plan to return soon. Keep up the fantastic work, Popeyes team on Northwest Freeway! You've got a loyal customer here.“
“Red beans and rice I can eat every single day of my life.I don't know what I was thinking when I compared it to KFC there is no comparison Popeyes has the best seasoning ever on chicken the spice is just write the red beans and rice are to die for macaronis on point there's really nothing negative I have to say about Popeyes except for sometimes the attitude from staff“
“Quality of the food was amazing ! I love how this place stays open late both inside and drive thru as well! & not to mention the staff! They’re so nice ! Specially the manager on shift Irene! Very nice !Everytime I come it’s always a great experience here & never any issues. Inside is nice & tidy as well!Parking: Parking lot is pretty huge , even when it’s super busy!Kid-friendliness: Really nice as well!Wheelchair accessibility: Available“
“They have lowest prices I’ve seen so far. A drum/leg, and thigh is $1.79 each. Their customer service could be better though. They are simply doing their job without a smile. Also, make sure to get a receipt since the receipt has coupons!“
“They have come along way with both staff and management, the food is always fresh everyone has a great attitude just wish they would hire more English speakers to help them out other than that Food was on point!Kid-friendliness: The kids meal is great for little ones, especially the Chicken Tender meals for child that don’t like meat on the bone, or the Chicken Nugget meal.“
“My boyfriend and I came here yesterday the red beans and rice was good and our sprites was nasty it tasted like seltzer and like someone stuck there nasty hands in it they need to fix there machines I'm never getting anything to drink from there “
“The service was really good and I didn't have to wait long to eat one of my favorite foods. You could tell that there was a new employee that was learning how to use the cash register but a manager named Lauren stepped up and immediately helped the boy out with no hesitation! This made me feel great and I would recommend to anybody.“
“KURDOS to new Management on Jensen@Tidwell. The biscuits have been buttery & flaky; the chicken HOT & FRESH; window service is on point! I guess they are training the new group or frying more orders, cause Sunday i had to wait more than 30mins! I surely did not mind cause my 2-can dine, was ON TIME!! You could smell the spices & feel the heat while driving home. I did notice that simeone had broken the glass door. I guess they had theft activities. Nevertheless, i pray that those worn workers get really hungery & realize this restaurant is for everyone; even them when they have money!!Keep doin the best you can...Vegetarian options: Need veggies, what happen to dirty rice, corn, green beans, fried orka. BISCUITS ARE OVER COOKED, DRY, NO HONEY BUTTER FLAVOR, NEED MORE YEAST“
“there's nothing better than having a quick and good eatery at Popeyes there good relationship with people skills is a natural ability. How the employees work is beyond my pay grade. I will recommend this nearby area for anyone who want good quality if the customer wants to experience good values.Vegetarian options: got to have mashed potatoes red rice and beansand if you can top it off with Popeyes best biscuit you can add honey as well. I think churches and Popeyes have the best jalapenos. as I always say if you can drink you can eat.“
“Guys I don’t know about the past but today I step in Popeyes @ 6245 Barker Cypress Rd. In Houston Tx…. The food was amazing and when I was it was good.I travel a lot so the food is never worth the money because of poor service. The staff was polite and professional, groomed and and was dress sharp look like they take pride where they work at. The restaurant was clean also……. Great job Management.“
Chicken • $
“I give pass on 02/06/2023 the girl throwing my food in bag like she a rush and had h Honey all over the bag when I got home and gave all kind of pieces of chicken I didn't ask for us so but usually this place is the best Popeyes their side of town so I give it a four hopefully this won't happen again maybe she was just tired or new hired I don't know but other than that the drive-through is the best way to get your food I did a walk in. The walk in not so great .“
Chicken • $
“Short wait to place order. The cook fried up a fresh batch of mild chicken. The cashier was nice and helpful when I asked several questions about the meals. I got a nice smile from the cook, and, a little chit chat from the guy working the drive thru window.Two employees who left early, end of shift, walked by me with no acknowledgement of my presence at the counter when they passed by. Guess they left their professionalism in the back office when they clocked out. Their manners were off the clock too.Otherwise, everyone and everything else was fine.The mac and cheese I tried for the first time was delicious. Tasted homemade.Kid-friendliness: The cashier smiled at the little boy.“
“We came here on a late Friday night craving the new Popeyes wing flavors. The chicken was on point, and Cassandra was a wonderful drive thru teller. 4 starts because they forgot to give us a drink for our order and the Oreo cheesecake we ordered but we didn’t notice until we got home.“
“HOLY GUACAMOLE! This popeyes was the best ever yet. The person who attended me Jacquline was very sweet and very attentive to my order. I couldn’t have asked for a better server! The food was great, I got a spicy chicken sandwich with added cheese and bacon. On top of that the drive thru line moves at a very fast pace as the shift manager, Jacquline is very good at her job for a woman her age with an outstanding performance that truly surprised me on top of her caring customer service. This popeyes was amazing!“
“The manager, Mr. Watson and crew member, Chris, went above and beyond to assist me as I needed a jump to my vehicle. They did not have to do that but I am Grateful that they did. I too was impressed with my meal as this Popeyes location is exceptional!“
“I’m not sure who the manager of this location is now but they are doing a GREAT job. I placed a mobile order and had to sit maybe 5 minutes but the service was great and my food was hot and fresh. And it was the same the past 2 times I came as well so I definitely appreciate that. 5 stars from me fasho??“
“I would like to come here and say that every time I come I see everyone with great attitude working hard , I love coming to this Popeyes. I had a experience today that I seen a costumer been super rude to one of the lady’s . She was giving her best behavior . Great job to everyone for having great costumer service!! Keep it up !“
“The girl that waited on us at the window she was very rude at the speaker box and then we got up to the weather she was even more rude though I don't go to places and spend my money Popeyes going to send me no coupons no nothing I don't want to places and spend my money wow I am treated like I got to spend my money there and that's what I say you know you have a very smart attitude I just LOL that's what menis say and we just drove off“
“This location is ok at best .They got my order incorrect.I ordered coke , but the young man heard me say sprite .Either is ok for me .The shrimp I ordered was cooked in old , needing to be serviced oil (I used to be a fry cook) I can tell old oil by the smell of burnt flour.No worries the manager did replace the oil and shrimps .They did sub me a breast because they were out of legs .This experience aside Popeye's need not worry my monies are always spent here when my hunger pangs arise.“
“Came for a Tuesday deal, was in & out quickly. (Drive thru.)• 2pc weekly combo is now $6.99.• It's $2.99 for only the leg & thigh.Food tasted pretty fresh & juicy/crunchy chicken. Would recommend for a quick lunch.9-12-2023“
“I had placed an online order (first time), and when I got to the restaurant, they said that my chicken strips would be out soon. I was confused because that's not what I ordered. But lo and behold, that's exactly what I ordered, my goodness! I went inside and ordered more chicken anyway. We love Popeyes!“
“Nasty workplace nasty employees nasty manager raw chicken freezer burn chicken sandwiches freezer burn french fries all in all they are nasty biscuits or cold ewe ice is dirty as well everytime I get something to drink it's always something in my “
Chicken • $
“This Popeyes service is always friendly and fast. The food is fresh. I had a cashier named Liz who was so friendly and helpful every time I go. I sometimes have special requests, usually fresh biscuits or a specific chicken piece and Liz always meets my request with a smile.“
“Always my first stop on the way to visit family. Food is always hot and fresh!! Staff is also very nice and attentive here? I know there are several locations however, this one has always come through serving hot fresh food with excellent staff?!!“
“Parking: Corder & Scott st .Just enough parking for customers . it's never over packed , I always have a spot when visiting!Kid-friendliness: More kid meals/options , more kid friendly drinks/flavors or options need,.. etc“
“It’s been a while since we’ve had Popeyes, usually always get KFC. This location has very friendly staff and the service was almost instantaneous! Food was delicious but for me personally, I still love KFC more. My wife on the other side still love Popeyes. Overall, it was great grabbing food here and revisiting an old fast food spot that we haven’t had in a long time!“
“I ordered some chicken here, enticed by the free wings after spending at least $15, and it was Friday night, so why not. When I walked in, I noticed that the restaurant was unusually clean. Standing at the counter I was greeted and I could see into the kitchen that it was clean, except for one napkin that floated onto the floor. My food was fresh and hot, my order was correct and the wings were delicious. Everything was delicious actually. This location is closest to my house and I will definitely be back now that I know what to expect. Definitely recommend!“
“The best and this location is much newer and better organized. But they need more organization. App did not work, even though it charged me I still had to prove I placed an order and wait for it to be filled. Best chicken ever, so still 5 stars.“
“I just went through their drive-thru for my lunch, hence no rating for "atmosphere".A HUGE thank you to the young woman working the window. So pleasant & friendly!My food was hot, fresh and delicious!Deducted 1 star as they REALLY need some type of cover at the ordering point. My car inside was soaked by the time I finished ordering. Stupid rainy day!!!“
“The new manager, Ken, is a breath of fresh air for this location! Above and beyond friendly, professional, and seems like he genuinely loves taking care of people! Everyone loves to leave bad reviews but I knew Ken was more than deserving of a glowing review!“
Chicken • $
“The shrimp weren't fresh, but I didn't have time to take them back. So, that was $11 wasted. I might have checked the bag, but the person at the window had such a dry attitude that all I wanted to do was drive off. On a positive note, the food was hot!“
“Every time I come thru I have a great experience. From the twins with great teamwork to Ms. Joyce and the night time manager. I think this location deserves recognition. They are like family and I’m forever getting the sweet and spicy wings. Food always fresh. I love this location. They let you know great customer service still exists ?-DeniseParking: Always clean“
“Sorry about no pics. I was hungry. I ordered 2 spicy fried crispy chicken sandwich ( $ 4.50 / each ). The buns were soft, buttered & toasted on the inside & had the Buffalo sauce on each side of the bun. The sauce wasn't as spicy as I thought which was good ( 4 me. ) The chicken patty was very good. I pleasantly surprised because the chicken patty was very tasty w/ their seasoning & tender. Would I come here again ? YES ! ! ! !“
“The lady who took our order over the counter was very friendly. The inside was kept clean. I truly enjoyed the food. It was hot and tasty ?. The only drawback. I didn't like the taste of the butter on the biscuits. Other than that, I was satisfied. ??“
Chicken • $
“My daughter was OK I didn't really get what I wanted high ever when I ask for a receipt their machine was not working the manager took a picture of it and sent it to me by text message that was awesome it was awesome the phone was good and hot and hot thank you popeye's“
“I ordered on the app, against my better judgment, but my husband wanted Popeyes for some reason. I had stopped coming to this location because of a few bad experiences but I didn't think I was going to be eating. I went inside to pick up my order because the drive thru line was pretty long. It was pretty empty but I did notice it was very clean and it didn't have that grease smell like most other fried chicken places. The young lady at the register was pleasant and helpful, I noticed the manager helping to get the orders ready. To my surprise the chicken was hot, fresh and tasty.“
“The service in the food was really great. I will not buy popeye's chicken on Belford. Because it's bad I've only barked chicken there one time and I'll never buy it again. There again on Belford perk, this popeye is really great. It's clean. The service is really good.“
“When I use Photoshop I CROPNICEAnd de-icer is one way to STOPICEBut when I'm down in HOUSTONI usually could USE ONEA spicy chicken sandwich fresh at POPEYE'S!This is a very delicious Popeyes out on the East side of town, and they usually makes the sandwiches hot and fresh, and we absolutely love this location, which is one of the best out there, and also one of the most cost-effective, even though it will now set you back $5 rather than the $4 it cost just a year ago.“
Chicken • $
“Drive through was very impatient asked me to wait i waited for 5 min or so then once they where ready they srtated rushing me through my order and i was sent from 1 personel to another and we had to start over almost just drove away the food was as expected good consistant but the service was inexperinced is what im going to say.“
“`When I went there that was my first time dining in a restaurant look very peaceful light music was going on, the table and the servers looked happy and energetic served our dinner in a good manner food was warm and delicious we enjoyed our food and the happy environment.“
“There was a middle-aged lovely lady serving me, and this was on a Sunday. She was quite delightful ? with greeting me frm the order speaker and repeated my order before leaving to drive to the pickup window. She greeted me face to face, servicing with a smile ? and told me all of my condiments, silverware, and napkins were inside the bag alongside my large family order & to enjoy my Sunday evening!!? I was so surprised ? and happy like a baby duck getting his first dip in the water!! I thanked this lady like 3 times and wished her a Happy New Year 2024.....Seriously!! I actually can say this chicken and the side orders were piping hot and flavorful for the first time in some years. Routinely, every Popeyes all over Houston/Katy have the very young I call the (toddlers) working and everytime you drop in during the early to mid-day to place an order and it gets mixed up in the fix-up on que ?!! Aways checking my bag before I leave & the order is wrong, no condiments, no silverware and no napkins!! Then I have to return to the window or go inside the restaurant to verbally "REPEAT THE WORDS COMING OUTTA MY MOUTH REORDER "and while you're getting my order together please give me napkins, condiments such as blackened ranch sauce, ketchups, honey, hotsauce and silverware". Gotta repeat this once more when the order is finished.I completely understand that these young toddlers must be given the opportunity to train and work, but as toddlers, their minds wander and don't always focus on the task set in front of them. Seasoned or older people don't have to be told, but once needless to say and the task effectively gets done. Currently, I noticed that the seasoned and older people work the evening and night shift. Therefore, It's the evening and night ordering for me!! ?? ?? ?? ??“
“My recent visit to Popeyes was a delightful experience, thanks to their great staff. The team there was not only efficient but also incredibly kind and welcoming. From taking my order to serving my meal, their friendliness was evident throughout. It's always nice to be greeted with a smile, and it certainly added to the overall enjoyment of my meal. Popeyes' delicious chicken combined with their exceptional service makes it a fantastic place to dine. I'll definitely be returning for more.Kid-friendliness: Excellent atmosphere conducive for an entire family outing for any meal.Wheelchair accessibility: Parking and access to door excellent for wheelchair“
“I ordered after 10pm on Wednesday night, so 3 days ago. I usually don't come to this Popeyes, but i was surprised that i actually had an amazing visit. The man in the drive-thru with the dreads was actually really nice to me, and even though i ordered late, the chicken was fresher than usual. I usually don't come to Popeyes after 10 because the people aren't that nice, but this man was. I got alot of condiments for my food too, i guess ill be coming to this popeyes more often. Thank you guys for food, i loved it.“
“Went by here recently and they messed up my order. I mentioned it to the mgr when I went by today and she was very generous and made up for it x10. Also the gentleman running the drive thru was patient and kind. Hopefully, these people stick around.“
“Drive thru service was warm and pleasant the wait staff very friendly and courteousMade some recommendations on a 30 person gathering food was tasty and not greasyRed beans and rice and macandchesse where just RightKeep up the good work guysDefinitely recommend on a Sunday after Service Mama don't have to cookHot and Spicy Louisiana Style !“
“The customer service here was really good, the lady (her name was ree) doing drive thru was very nice, patient and polite i told her she had good customer service. The inside of the store was clean and so was the outside. This was the first popeyes i’ve been to that wasn’t rude and tryna rush my order.“
Chicken • $
“Just tried Popeyes’ BBQ Honey Wings and Ghost Pepper Wings, and wow, they’re a game-changer! The BBQ Honey Wings are the perfect mix of sweet and savory – super crispy on the outside and juicy on the inside. And those Ghost Pepper Wings? They’re spicy in the best way, not too crazy but with just enough kick to keep things interesting. Totally recommend giving them a try if you’re into flavors that pack a punch. Popeyes nailed it with these!“
“I just left this store .. I must say I had great customer service from Tierra (forgive me if I misspelled) I really appreciate the clean atmosphere… Everyone had a smile ..What really won me over was everyone was cleaning and sweeping and keeping everything clean .. I will be back because of the great customer service… Great job guys ..Job well done ..“
“We had just got my new ride looked at because a code showed up. We were really hungry. We saw Popeyes and pulled in. I ordered a 3 piece chicken meal with a biscuit. My wife got the popcorn shrimp with Cole slaw and cream potatoes. She had a Sprite and I had sweet tea. We didn't speak much during the meal cause we were hungry. We ate all that that we ordered. It was really good and the checkout lady was very friendly and courteous. Good job Popeyes.“
“Omggggghhhhh S/O to Maria and Cooper for making me feel like a customer that’s appreciated. I had the worst experience from one of the cashiers the day before and I did the survey off my receipt on her and the food I requested to be fresh that wasn’t, then I actually went back the next day to get a refund and tell mngement and they knew I was the customer lol. They actually took my feedback and took action. Apologized made my food fresh and gave me a refund. I can tell the mngement here actually cares and that made me happy. I will be returning back after this?“