Only 6 flavors, topping selection was not as good as usual. They only had 2 vanilla wafers and crumbs at that. Not sure of this location is going through a flavor change or if they are just out of most flavors. No tart. Had not been here in a while, probably will be a while before we go back. The girl was more interested in her phone than helping the customers. She did offer sample cups and she did welcome us when she came to the front after being in the back.
Atmosphere: 3
Food: 2
Service: 2
Brett Brandon
As many others mentioned, only three machines running... I'm sure the excuse will be "scheduled maintenance".Let's bring up the one guy working in there that was on his phone the entire time being loud and vulgar while attending to people trying to check out.
Atmosphere: 1
Food: 3
Service: 1
Victoria Martinez
My husband and I stopped at this Humble location and must I say the experience sucked! As we proceeded to pay for our froyo I grabbed a piece of cheesecake that I had in my cup and it was SPOILED! I nicely asked for the employee to taste the cheesecake because the taste was off and she also stated it was SPOILED. I then asked for a refund and was told she was unable to do sooooo I simply asked why and she said because she’s not able to. I was willing to let the whole thing go by just getting another cup with new toppings and then my husband was then told that we couldn’t because we would then have to pay for it….it wasn’t about the money it was simply because the item was spoiled and I wanted another without being charged. She said I could take the toppings off the original one and just take it like that and I was totally shocked if I’m being honest. We then asked to talk to the manager and she stated a refund could not be given and that is when the owner called her and gave approval for the refund. This is totally unacceptable in the food industry given that it was SPOILED and it had already contaminated the froyo!!! I sincerely hope they get the help needed because I would hate to see this place go down due to their employees not knowing how to handle certain situations.PS we won’t be returning to this location
Atmosphere: 1
Food: 1
Service: 1
Noelia Garcia
Chocolate flavor was not available and that was highly disappointing. Also, very few flavors were being offered on that specific day. Will probably not be back due to the lack of variety.
Atmosphere: 3
Food: 2
Service: 3
Angelina Bollo
Nice hostess. Great customer service, helped us out for our first time coming
Jamesia Darby
Great customer service from James he was very nice and the yogurt was delicious !
Ashley Green
Experience was great! Lots of flavors and great toppings:)
Chelsea Vestal
Such a neat little place, lots of options and goodies to top your frozen yogurt!
XPRESS TAX SERVICE
Cool ? waffles cups !!
Christy Kankula
First time here and it blew me away. So many flavors and toppings! Associates were very kind as well! Definitely will come again!
Louie is wonderful. I’ve seen him at the shop multiple times and he’s always a pleasure to see.
Evaristo Rangel JR
Why do you guys have it closed at 9pm but I get to this spot at 8:42 pm and the employee has it closed and they are cleaning up smh didn't understand that.
Michele S.
My family and I went in and the employee's were extremely friendly and received outstanding customer service. The store was very clean and had a wide variety of flavors to choose from as well as toppings. I was really impressed and would go back to this location in a heartbeat.
Radrev
Love this place. Brandy is amazing, friendly and always smiling. We come in every week during lunch for our froyo. Toppings are always fresh and yummy.
star G
Random location I stop by and did not like it.They didn’t have many options for frozen yogurt and toppings like I’ve seen in other places. Wouldn’t stop at that location again.
Only 6 flavors, topping selection was not as good as usual. They only had 2 vanilla wafers and crumbs at that. Not sure of this location is going through a flavor change or if they are just out of most flavors. No tart. Had not been here in a while, probably will be a while before we go back. The girl was more interested in her phone than helping the customers. She did offer sample cups and she did welcome us when she came to the front after being in the back.
Atmosphere: 3
Food: 2
Service: 2
As many others mentioned, only three machines running... I'm sure the excuse will be "scheduled maintenance".Let's bring up the one guy working in there that was on his phone the entire time being loud and vulgar while attending to people trying to check out.
Atmosphere: 1
Food: 3
Service: 1
My husband and I stopped at this Humble location and must I say the experience sucked! As we proceeded to pay for our froyo I grabbed a piece of cheesecake that I had in my cup and it was SPOILED! I nicely asked for the employee to taste the cheesecake because the taste was off and she also stated it was SPOILED. I then asked for a refund and was told she was unable to do sooooo I simply asked why and she said because she’s not able to. I was willing to let the whole thing go by just getting another cup with new toppings and then my husband was then told that we couldn’t because we would then have to pay for it….it wasn’t about the money it was simply because the item was spoiled and I wanted another without being charged. She said I could take the toppings off the original one and just take it like that and I was totally shocked if I’m being honest. We then asked to talk to the manager and she stated a refund could not be given and that is when the owner called her and gave approval for the refund. This is totally unacceptable in the food industry given that it was SPOILED and it had already contaminated the froyo!!! I sincerely hope they get the help needed because I would hate to see this place go down due to their employees not knowing how to handle certain situations.PS we won’t be returning to this location
Atmosphere: 1
Food: 1
Service: 1
Chocolate flavor was not available and that was highly disappointing. Also, very few flavors were being offered on that specific day. Will probably not be back due to the lack of variety.
Atmosphere: 3
Food: 2
Service: 3
Nice hostess. Great customer service, helped us out for our first time coming
Great customer service from James he was very nice and the yogurt was delicious !
Experience was great! Lots of flavors and great toppings:)
Such a neat little place, lots of options and goodies to top your frozen yogurt!
Cool ? waffles cups !!
First time here and it blew me away. So many flavors and toppings! Associates were very kind as well! Definitely will come again!
Restaurantji Recommends
Louie is wonderful. I’ve seen him at the shop multiple times and he’s always a pleasure to see.
Why do you guys have it closed at 9pm but I get to this spot at 8:42 pm and the employee has it closed and they are cleaning up smh didn't understand that.
My family and I went in and the employee's were extremely friendly and received outstanding customer service. The store was very clean and had a wide variety of flavors to choose from as well as toppings. I was really impressed and would go back to this location in a heartbeat.
Love this place. Brandy is amazing, friendly and always smiling. We come in every week during lunch for our froyo. Toppings are always fresh and yummy.
Random location I stop by and did not like it.They didn’t have many options for frozen yogurt and toppings like I’ve seen in other places. Wouldn’t stop at that location again.